Illustrator CC 2014 does not load under OSX 10.10.3

We have a user using the latest version of illustrator 2014 CC which is locked during startup that just started last Friday.  It has been operational for the last month and a half without any problems.

On the OSX activity monitor the recent Hang counter counts more every minute and seems to be hung on the Resources/TwirlTool.rsrc.

We have uninstalled and reinstalled the application and run a loser as the casue of this deadlock.  Other applications CC open without any problem and our other two users do not experience this problem and they have a similar configuration.

Any ideas/suggestions?

Frank

Frank,

You can try to reinstall using the way complete three steps (the otherwise strange things may persist):

(Check the box to delete the preferences), run the clean uninstall and reinstall.

http://www.Adobe.com/support/contact/cscleanertool.html

Tags: Illustrator

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