Im running Windows 8 on my HP laptop. I don't have my email he's trying to verify my identity with, what can I do?

Im running Windows 8 on my HP laptop. I don't have my email he's trying to verify my identity with, what can I do?

Hi Ron,

Thank you for visiting Microsoft Community.

I would be grateful if you can provide us with the following information to determine the root cause of the problem.

What di you mean when you say "no longer have my email he's trying to verify my identity?"

Are you connected with Microsoft Account or with a local account?

You try to verify your e-mail address?

I suggest you to return the items listed below and see if it helps.

Why should I verify my email address?

Windows 8: the accounts connected

Security information for the Microsoft account: FAQ

Info Security & security codes

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Kind regards

Tags: Windows

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