image size shortcut stopped working...
Even if my keyboard works fine, the shortcut for the size of the image produced nothing. I have too many images to work to go to the drop down list every time. Nothing happened to the computer or the keyboard. It has just stopped working.
I'm a long time PS user who goes back to the PS2.
What should I do now?
Thank you
Have you tried to reset your preferences?
- Press on and hold down Option + command + shift (Mac OS) when you start Photoshop. You are prompted to delete the current settings. New preferences files are created the next time you start Photoshop.
Or Julieanne Kost has a video on how to manually remove preferences:
Tags: Photoshop
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Version = 1
EventType CLR20r3 =
EventTime = 130462856751237475
ReportType = 2
Consent = 1
ReportIdentifier = 26b424c2-eb3a-11e3-b180-534e57000000
WOW64 = 1
Response.Type = 4
SIG [0]. Name = Signature of the 01 problem
SIG [0]. Value = imagetransferutility.exe
GIS [1]. Name = Signature of the 02 problem
GIS [1]. Value = 1.2.0.6
GIS [2]. Name = Signature of the 03 problem
GIS [2]. Value = 524bbaa1
GIS [3]. Name = Signature of the 04 problem
GIS [3]. Value = mscorlib
GIS [4]. Name = Signature of the 05 problem
GIS [4]. Value = 2.0.0.0
GIS [5]. Name = Signature of the 06 problem
GIS [5]. Value = 5265 021 d
GIS [6]. Name = Signature of the 07 problem
GIS [6]. Value = 3513
GIS [7]. Name = Signature of the 08 problem
GIS [7]. Value = 79
SIG [8]. Name = Signature of the 09 problem
SIG [8]. Value = System.ArgumentException
DynamicSig [1]. Name = OS Version
DynamicSig [1]. Value=6.1.7601.2.1.0.256.48
DynamicSig [2]. Name = locale ID
DynamicSig [2]. Value = 1033
UI [2] = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe
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UI [4] = Windows can check online for a solution to the problem.
UI [5] = check online for a solution and close the program
UI [6] = check online for a solution later and close the program
UI [7] = close the program
LoadedModule [0] = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule [2] = C:\Windows\SYSTEM32\MSCOREE. DLL
LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\apphelp.dll
LoadedModule[6]=C:\Windows\AppPatch\AcLayers.dll
LoadedModule[7]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[12]=C:\Windows\syswow64\USER32.dll
LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
LoadedModule[14]=C:\Windows\syswow64\LPK.dll
LoadedModule[15]=C:\Windows\syswow64\USP10.dll
LoadedModule[16]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[17]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[18]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[19]=C:\Windows\syswow64\ole32.dll
LoadedModule[20]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[21]=C:\Windows\system32\USERENV.dll
LoadedModule[22]=C:\Windows\system32\profapi.dll
LoadedModule [23] = C:\Windows\system32\WINSPOOL. DRV
LoadedModule[24]=C:\Windows\system32\MPR.dll
LoadedModule [25] = C:\Windows\system32\IMM32. DLL
LoadedModule[26]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[27]=C:\Windows\AppPatch\AcGenral.DLL
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LoadedModule[29]=C:\Windows\system32\WINMM.dll
LoadedModule[30]=C:\Windows\system32\samcli.dll
LoadedModule[31]=C:\Windows\system32\MSACM32.dll
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LoadedModule[44]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[45]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule [46] = C:\Windows\syswow64\normaliz. DLL
LoadedModule[47]=C:\Windows\syswow64\iertutil.dll
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LoadedModule[49]=C:\Windows\AppPatch\AcXtrnal.DLL
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LoadedModule[54]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\ede2c6c842840e009f01bcc74fa4c457\mscorlib.ni.dll
LoadedModule [55] = c: Program Files (x 86) \Common Files\Spigot\Search Settings\wth183.dll
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LoadedModule[57]=C:\Windows\system32\SortServer2003Compat.dll
LoadedModule[58]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[59]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\b3a78269847005365001c33870cd121f\System.ni.dll
LoadedModule[60]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5c24d3b0041ebf4f48a93615b9fa3de9\System.Drawing.ni.dll
LoadedModule[61]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\8bc548587e91ecf0552a40e47bbf99cc\System.Windows.Forms.ni.dll
LoadedModule [62] = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageSyncDiscovery.dll
LoadedModule[63]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
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LoadedModule[65]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[66]=C:\Windows\system32\rsaenh.dll
LoadedModule[67]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule [68] = C:\Program Files (x86)\Canon\ImageTransferUtility\en\ImageTransferUtility.resources.dll
LoadedModule[69]=C:\Windows\system32\shfolder.dll
LoadedModule[70]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\217ece46920546d718414291d463bb1c\System.Xml.ni.dll
LoadedModule[71]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\5b6ddf934128d538cd5cd77bf4209b93\System.Configuration.ni.dll
LoadedModule[72]=C:\Windows\system32\wtsapi32.dll
LoadedModule[73]=C:\Windows\system32\WINSTA.dll
LoadedModule [74] = C:\Program Files (x86)\Canon\ImageTransferUtility\CCLForITU.dll
LoadedModule [75] = C:\Program Files (x86)\Canon\ImageTransferUtility\CCL.dll
LoadedModule[76]=C:\Windows\syswow64\comdlg32.dll
LoadedModule[77]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll
LoadedModule[78]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\msvcm90.dll
LoadedModule[79]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule [80] = C:\Program Files (x86)\Canon\ImageTransferUtility\LIPL.dll
LoadedModule[81]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule [82] = C:\Program Files (x86)\Canon\ImageTransferUtility\LCIOS.dll
LoadedModule[83]=C:\Windows\system32\rasapi32.dll
LoadedModule[84]=C:\Windows\system32\rasman.dll
LoadedModule[85]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[86]=C:\Windows\syswow64\NSI.dll
LoadedModule[87]=C:\Windows\system32\rtutils.dll
LoadedModule[88]=C:\Windows\system32\mswsock.dll
LoadedModule[89]=C:\Windows\System32\wshtcpip.dll
LoadedModule[90]=C:\Windows\System32\wship6.dll
LoadedModule[91]=C:\Windows\system32\winhttp.dll
LoadedModule[92]=C:\Windows\system32\webio.dll
LoadedModule[93]=C:\Windows\system32\credssp.dll
LoadedModule [94] = C:\Windows\system32\IPHLPAPI. DLL
LoadedModule [95] = C:\Windows\system32\WINNSI. DLL
LoadedModule [96] = C:\Windows\system32\dhcpcsvc6. DLL
LoadedModule [97] = C:\Windows\system32\dhcpcsvc. DLL
LoadedModule[98]=C:\Windows\system32\DNSAPI.dll
LoadedModule [99] = C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[100]=C:\Windows\system32\rasadhlp.dll
LoadedModule[101]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[102]=C:\Windows\system32\security.dll
LoadedModule [103] = C:\Windows\system32\SECUR32. DLL
LoadedModule[104]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[105]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[106]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[107]=C:\Windows\system32\ncrypt.dll
LoadedModule[108]=C:\Windows\system32\bcrypt.dll
LoadedModule[109]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[110]=C:\Windows\system32\GPAPI.dll
LoadedModule[111]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
FriendlyEventName = Stopped Working
ConsentKey = CLR20r3
AppName = Canon Utilities Image Transfer Utility
AppPath = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe
ReportDescription = Stopped WorkingWN
Other re - install the software the best advice is to contact Canon because we have no idea of their software.
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