Imaging of WES

I was previously assessment 5.1 t620 ThinPro running.  Now I am to evaluate the t620 with WES7.  The first thing I would do is image the device with the latest OS available at HP.  I thought it would be a simple task via HPDM and a model already available.  However, in trying to deal with the task, it fails with the following error:

2015-05-15 11:29:33 [error code: 1083392] [Module: Agent] [category: other HPDM workflow error]

2015-05-15 11:29:33 [error details]: \Ndm\branches\Release_4.6.1\Source\Cpp\Agents\Core\Task\wins\ImageTask_XPE.cpp@274: could not check the bios.
\Ndm\branches\Release_4.6.1\Source\Cpp\Agents\Core\Task\wins\ImageTask_XPE.cpp@2936: the family of instruments of the bios is not match with the image.
\Ndm\branches\Release_4.6.1\Source\Cpp\Agents\Core\Task\wins\ImageTask_XPE.cpp@2901: System ID does not match system ID in the device: 21B 4, in the description file:
  null
  T620/t820/t520

.

For grins, I created a USB with WES7 image on HP's Support page.  This one seems to be a bit older, but it is applied successfully.  What is interesting is if I take the file *.ibr of the last image (the one that failed in HPDM) and copy it to the USB, the images successfully t620 and its reports to the HPDM with correct version information (14WWZDCE301).

It would be ideal to the image via HPDM, so that I can the have conducted using a rule of first Contact.

I know it was a long read, but all ideas/suggestions/ideas are greatly appreciated.

Thank you!

Known issue and will be fixed in the HPDM SP5 of 4.6 and 4.7.

Before using the model, please edit the description to ensure package did t620 in .

There is problem on the resolution of the multiple hw_models when sending of the task.

Tags: HP Desktops

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