Impossible to cancel subscription to creative cloud!
I am in New Zealand and Adobe won't let me cancel my creative cloud membership. Why?
Sarah, kindly try to contact customer service.
You can also try: phone support | Orders, returns of trade
More information to cancel your subscription or membership. Cloud Creative
Atul_Saini
Tags: Adobe
Similar Questions
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Need help to cancel subscription to creative cloud and Live Chat does not work
I need to cancel a subscription to creative cloud and Live Chat does not work for me. The cat only sent me:you are not currently connected to a representative of the chat. When a representative has been online and I can't send my message.
Hi Joshua_U,
I ask you to perform undo these links mention operations
http://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html.
In case you are unable to complete it, please inbox me your order number.
Note
Kind regards
Baudier
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Problem to get through to cancel "subscription" for Creative cloud w / NO device
Can someone help me get through Adobe. I received notice from my bank that I was charged 29.99 all the months and when I try to cancel I get the evasive Web site. I tried the tech support chat as it appears I get no response (I confirm Blocker is disabled). The problem with these types of different configurations, it is that, once you are, it is extremely difficult to get out. I won't do it again. Does anyone have a phone number or e-mail address for Adobe? Thanks in advance.
Best regards
Mike
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
- or maybe 800-833-6687
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How can I Cancel subscription Adobe Creative Cloud?
I no longer need this service. I have to cancel my subscription, but the site makes this difficult. The phone number does not work in the United Kingdom.
Hi Danmcxxx,
Please go through the link below for contact information.
Kind regards
Anand
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I ' v tried to cancel my subscription to creative cloud with no luck. When I try to contact the support there is no option for chat or call someone only forum option. It's really frustrating!
When I selected creative cloud and cancel the subscription from the drop down menus in the text tells me to click on the chat button or telephone to contact the support but THERE ARE No. SUCH BUTTONS VISIBLE! It's an infinite loop if I click on the button only visible on the site which is the "still need help - contact us" and if I click on that it will return to the page where I started!
PLEASE CANCEL MY SUBSCRIPTION! I am really annoyed that the cancellation of the CC is so hard you have to muscle your game Adobe, now the cancellation process is a joke.
Thank you
Arto Mikkola
Hello
Now, you can cancel your subscription in your Adobe account page.
Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership
Hope that helps!
Kind regards
Sheena
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I want to cancel a subscription to creative cloud.
I want to to cancel the subscription Cloud Creative.
Please refer to cancel your Adobe Creative Cloud membership
If you still need help please contact the support.
https://helpx.Adobe.com/contact.html
Thank you
-
Hello, I would like to know how to cancel my subscription to creative cloud.
I would like to know how to cancel my subscription to Creative cloud, please.
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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Cancel an annual subscription to creative cloud
Cancel an annual subscription to creative cloud
Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
-or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
-
I'll always be able to use Lightroom on my PC if I decide to cancel my subscription to creative cloud after a prepaid year?
Yes and no.
If you cancel, Lightroom is still open, but he will return to be a viewer of images. You will always have access to the library module and a few other tools, but the module development and other features will be disabled.
For more details, see:
What happens to Lightroom, after the end of my subscription?
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I have to cancel my subscription to creative cloud
Help, please!
I am trying to cancel my subscription but I keep going in circles, there is no confirmation that he keeps just pointing me to how without an end point.It's incredibly frustrating
If it's subscription month. You can cancel this subscription form your adobe account:
Cancel your membership creative cloud
Otherwise please contact support:
Try link above and let us know if you are still having problems.
Concerning
Megha Rawat
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How to permanently cancel annual subscription of creative cloud.
DEAr at all, I would like to ask you the procedure to permanently close my annual subscription of creative cloud.
Thank you in advance to each ode.
Maurizio
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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How do I cancel my subscription to creative cloud? Help, please!
I can't find any link to cancel my subscription to creative cloud in my account.
Help, please!
Hi Lei,
You may have an alternative email address used to purchase the subscription.
Click on the wheel of settings which is located on the upper right of your creative cloud app > Preferences > what is the e-mail address that you see here.
Please send that address send me in a personal message, so I check and help you appropriately.
Kind regards
Bani
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Cancel my subscription to Creative cloud
Hi Olivier,.
I tried to cancel my subscription Creative cloud for some time without success. Please help me cancel my plan that he has lost too much of my time?
Thank you
You may please check out the link below for instructions on cancellation.
Cancel your membership creative cloud
For more information you can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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Trying to cancel my subscription to creative cloud
I have tried all the suggestions, it is said on the Web site and take so many different pages and around in circles. I just want to cancel my membership/subscription to creative cloud. I even posted a discussion here and I can't meet the staff member who suggested that contact support/customer, what I already fact! FRUSTRATED! I did everything what the site offers.
I'm sorry, but as it is an open forum, you need to have an employee with access to your account help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==>==> NOTE DAYS AND TIME
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Dear Sir / Madam,.
Pls cancel my subscription to creative cloud with immediate effect, my order number is: 13299015529
Hello
To cancel, please visit-
https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html
Hope this helps!
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