Impossible to get moviemaker to work on my computer. always get the error message, asking if I want to send an error report. __
trying to open movie maker I get the winbdow which says "windows movie maker has encountered a problem and needs to close" and then askss to send an error report. Downloaded the program again, but keep getting the same message
Hi jovato,
Remember to make changes to the computer before that happened?
I suggest you try the following steps to refine the question:
Step 1: Put the computer to clean and test start
Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.
Continue with the remaining steps to pin-point on the third party service.
After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.
Important: n ' forget not the computer to start normal follow step 7 in the link.
If the problem persists,
Step 2: Download and install the latest service pack on the computer
How to obtain the latest Windows Vista service pack
http://support.Microsoft.com/default.aspx/KB/935791
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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