Impossible to get rid of 6 virus on computer
I recently had the System Tool 2011 virus on my computer (even if I has not clicked any thing and immediately turned off my computer!) I did a system restore to about a month ago hoping that would do the trick. However, the malware has been always on my computer in addition to several other problems and a score of other viruses. I installed malwarebytes and it detected about 60 files infected on my computer. He was able to get rid of most of them, with the exception of 6. They look great, as some of them are apparently influential on the registry. Also, I am now unable to do a system restore, or get into the regedit or Group Policy Editor. My windows Security Center has also been disabled. I have to be logged on as another account because my admin account is one that is so infected my computer turns off almost immediately when I logged in this sense. My admin account not another user account blocked - this is how I could do a restore system from this account earlier. But for some reason, now he has blocked me do several things such as the ones I mentioned above. I have the current microsoft essentials security running with windows defender and neither one picking up the virus. I tried to download the 64 bit version of the windows malicious software removal software, but as soon as I start to try to run it I get an error message that says file not valid/damaged (something in this sense...) Here is the log report after that I did a Malwarebyte s with the 6 remaining virus scan:
Malwarebytes' Anti-Malware 1.50.1.1100
www.Malwarebytes.org
Database version: 5400
Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005
2010-12-27 10:50:41
MBAM-log-2010-12-27 (10-50-41) .txt
Scan type: quick scan
Objects scanned: 132280
Time elapsed: 2 minute (s), 30 second (s)
Memory processes infected: 0
Memory Modules infected: 0
Registry keys infected: 0
Registry infected: 3
The infected registry data: 1
Folders infected: 0
Files infected: 2
Process memory infected:
(No malicious items detected)
Memory infected:
(No malicious items detected)
Infected registry keys:
(No malicious items detected)
The registry is infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\ {B1BA20C1-A503-59BD-F412-03B53A2C8951} (Trojan.Ertfor)-> value: {B1BA20C1-A503-59BD-F412-03B53A2C8951}-> delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\ {B1BA20C1-A503-59BD-F412-03B53A2C8951} (Trojan.Ertfor)-> value: {B1BA20C1-A503-59BD-F412-03B53A2C8951}-> delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions)-> value: NoFolderOptions-> delete on reboot.
Infected registry data items:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (PUM. Hijack.Regedit)-> Bad: (1) Good: (0)-> delete on reboot.
Infected files:
(No malicious items detected)
Infected files:
c:\Windows\System32\iexplore.sy_ (Malware.Trace)-> quarantined and deleted successfully.
c:\Windows\SysWOW64\iexplore.sy_ (Malware.Trace)-> quarantined and deleted successfully.
Any assistance is much appreciated! Thank you
Do a clean install of Vista or follow the procedure described here to regain control of the system so that the malware can be removed -Remove System Tool MowGreen Expert of Windows IT Pro - consumer safety
Tags: Windows
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2 have you made any changes to the computer before the show?
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www.Microsoft.com/Security/Scanner
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======================================
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For extreme cases:
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uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp================================
If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be more difficult to detect as the
cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
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check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
New Vista and Windows 7 version
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Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMINEnter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Sound problems with the Portege M600 using WXP SP3
I had problems with my laptop and feel so frustrated his ongoing - please help! I downloaded the audio driver (abt a million times - and tried to uninstall and reinstall)- and repeatedly get no icon of volume on top of desktop and a message saying "n
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Camilio P30 "stutters" when editing
Hello. Last year, I bought a camcorder of p30 Camilio. I wanted a small and affordable camcorder and was very happy with it at first. When I copy my moviefiles "gross" to my computer (or my xtreamer) everything works fine and themovies play nice. The
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the CPU activity increased to 100% so easy... Satellite 1800 - 752S
I have the Satellite 1800 - 752S with 40GB HD, 384 MB of RAM.Processor: X 86 Family 6 Model 8 Stepping 10. Problem: when I try to read a music with Winamp file or a video file with windows media player, the CPU activity is 100% if easy and computer b
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With the help of Windows 10. Problems. To use recovery to return to Windows 8 discs. When I go into the main boot sequence can not find cd/DVDs.How to I get there if I do reinstall?