Impossible to validate my copy purchased from Adobe Lightroom serial number
I bought Adobe Lightroom and just downloaded on my Mac. When I want to record my serial number, it says that it cannot be validated.
What is frustrating is that with this message they heading me into this forum page ("no phone support is available for this problem"), where there is no response to this specific problem.
I am in a bind.
Help!
Given that you posted in the forum of creative cloud, if this does not cause Lightroom CC is not a serial number to activate. Subscriptions are managed through the application of office of CC which is activated by logging.
If this does not Lightroom CC then see what follows...
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
Error failed to validate the serial number | CS6
http://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.html
If after those, it is still pending...
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
Tags: Adobe
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You can try this option.
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