Purchase additional download bundle, serial number does not

I received an email last Wednesday that said I was out of downloads. I followed the link, bought a few others and received an email from Adobe with a serial number. When I put the serial number it says 'serial number not valid.

I went through 20 layers of Adobe customer support and nothing has been resolved. I tried the serial number again this morning and have always the serial number is not valid.

I need to get to the right person at Adobe.

Thank you

MaryAnne

Hi Maryanne,

It is now resolved. The bundle has been added to your account and you should have received a notification e-mail confirming this.

Neil

Tags: Digital Publishing Suite

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