initializing please insert plain paper

You just bought the 4500 envy yesterday. "Trying to put in place and it has been slain on" initializing please load plain paper "for 13 hours now. I loaded and unloaded paper at least 10 times. I tried 1 sheet up to 30 sheets.  Nothing seems to work. I have to return this or is there a simple solution?

Had the same problem. Only, I placed the black cartridge. After that, the paper won't load.

Do you have the above reset and inserted both cartridges and paper load ok. It therefore seems to me that it's just a minor software glitch.

Tags: HP Printers

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