HP 7550 insert plain paper error

I've owned an HP 7550 photosmart printer for years and it always worked flawlessly, until recently. After inserting the two new original HP print cartridges, I get a message saying "inserer insert plain paper, then press OK" for calibration. After the insertion of plain paper and press OK, the printer goes through some type of mechanical alignment, breaks for about 3-4 minutes full, then pulls the paper making it appear that she would begin the calibration page, but nothing happens and I get the message "insert plain paper and press OK" again. When I press the OK button, the paper advances about 1/8 "inch, then the message appears again. This process is repeated again and again until what I hit the OK button enough times to get the paper on the rollers of the printer. No calibration never takes place. I tried to re-creation (disconnect), different papers, different cartridges, nothing worked to correct this situation. Help, please.

Hello. Thanks for the suggestion. Actually, I fixed the problem by doing a little research on troubleshooting printers. I found a Web site called ehow.com, under "How to reset cartridges HP 74". Although these aren't the cartridges used in the 7550, the process that I follow has corrected the problem. I had a hunch that it might be a faulty cartridge, even if all of the cartridges that I put in we are new. Troubleshooting suggested a way to test each 3 cartridge one by one by removing all 3 then insert one cartridge at a time and see if it prints the calibration page. He worked and printed a page of calibration or alignment for each cartridge inserted except black #56 one. This is when the printer has frozen. I replaced this new cartridge with a brand new and it works fine now. So much worse the error message on the screen didn't tell me what was the real problem, as "#56 cartridge is defective! Thanks again for you suggestion. Very much appreciated.

Tags: HP Printers

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