ink cartridges cannot install in my new hp7520 all-in-one.

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• printer says to replace the ink cartridge, even though it is new

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  Could really use some help with my printer. I recently bought new ink cartridges and I replaced the "old", but then my printer started to show on the compensation carriage jam error messages, even though it was clear and since then, he has constantly shown this error message on ink. He wants me to replace an empty ink cartridge to continue printing, it won't work otherwise.

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  I tried the reset of the printer, stop it down and turn, but the same message is displayed immediately. The light next to the screen flashes all the time.

  When I replaced the old cartridges I did not process the printer, I replaced them all first and then let him treat. Maybe it was wrong to do so?

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  It seems to be a problem with either the hardware of the printer or the replacement cartridge. If it is the cartridge, it should be covered by warranty (if it's authentic HP) given that you bought at just. Now, I think that your best shot would be to contact HP Technical Support to see all the other possibilities for you.

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  This software cannot be installed using the command "run under...". ». The installation cannot continue until this is resolved.

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  I run the installer as administrator, tried it in Compatibility Mode for XP and Vista, verified box "Run as Administrator", etc. etc. Nothing works - I still get the same message.

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  Well, who seems to have been the solution. Initially, I did a search on the HP website for the printer driver for the printer, and this original file was the one I pointed. It was also the same the original file that I had since my first installation of the printer two years ago - I looked on the HP site this time just in case the driver has been updated.

  However, I tried the file you said and it works beautifully. The printer software interface is completely different and there is this new "Solution Center" application that has been installed - so I assume that HP has re-written the driver and software package around, including the installation package.

  I'm puzzled why HP research could point me to an incorrect file.

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