ink cartridges HP Envy 5530 61/301

Went to install my first InstantInk cartridges.  Got 61/301 cartridges.  Original cartridges in printer 61.  Customer support says 61/301 cartridges are good, but they are quite a bit longer and I'm unable to install them.  Any ideas?

Hi Tessa, sometimes they can be difficult to engage. Take a look at the document below, does that help?

http://support.HP.com/us-en/document/c03737202

Ciara

www.instantink.com

Tags: HP Printers

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