INSPIRON 5559 DEAD USB 3.0 PORTS

Hello

Both my USB 3.0 on the right side ports are DOA. Machine has the latest BIOS and all drivers have been resettled and are up to date. What is a common failure on these models?

Windows PRO 10
I7, 16 GB RAM, Radeon M335

Thank you

Ok

I disassembled the laptop and the Ribbon that connects the ports of the motherboard had just lost, I can only assume during the expedition. An incredible amount of screws on this thing about my XPS... fixed.

Tags: Dell Laptop

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