Install an Officejet Pro 8500 on a CABLE network A909

Okay guys - I'm out of resources - especially since it is PC my wives - and - until yesterday, it was working fine. AND - it works very well on MY PC. I already uninstalled suite ESET Virus - as I thought that may have caused the issue - but - it is still not install.

Add a device - Officejet Pro 8500 A909 Series is now on the desktop.

When I run

I click on "Connect to the network via a Wired Ethernet connection".

Click "next".

It finds the network printer.

I pointed out the printer - and click on "next".

I can see it - and a few more that I can't capture:

Checking network connection Intel(r) 82578DC Gigabit adapter settings...

Starting the network services...

Looking for MY978410JH...

Looking for a hardware address (MAC) of 0025b39bae11...

Checking the network topology...

Starting the network services...

Send request SLP to 192.168.1.3.

Checking network connection Intel(r) 82578DC Gigabit adapter settings...

It fails every time.

Any ideas?

Thank you!

Hello

PNP is plug-and-play.

There is a setting in the two ESET and within the interface of web more router wireless called UPnP which means universal plug-and-play.

Universal Plug and Play (UPnP) support devices, such as computers and Internet devices, access the network and to connect to other devices, as required. UPnP devices can automatically detect the services of other UPnP devices on the network.

UPnP can be enabled or disabled for the automatic configuration. The default setting for UPnP is enabled. If disabled, the router won't allow any device automatically control the resources, such as (mapping), the router port forwarding.

Are the Plug n ' play. Services function Discovery Provider Host and Function Discovery Resource Publication enabled in OS PC of your wife?  Type services.msc in the start search box, and then select Services. Take a look at and make sure they are started.

What is the brand and model of your wireless router? My Netgear router shows me a picture of the devices attached (with the names and IP addresses) to the network. I have a Linksys router that also does this.

Reinstall ESET, but turn off the firewall while you set up the printer. Once it is set up, turn on the firewall and switch mode in advanced settings of the firewall of learning.

Reinstall the printer as a network printer but only install base driver. You can install the software after that it works again.

Simple USB installation. Plug the USB connector between the printer and the other of the PCs. software Install... test the printer on the PC it is installed on and then open Printers and devices and right-click the printer icon, select properties and select the sharing tab. sharing the printer and assign permissions. Now on the other PC search for the printer.  As long as the PC is attached to is activated, it can be used by a pc. This is the argument that you won't if the RJ45 network connection is used.

Kind regards
ERICO

Tags: HP Printers

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