Install second trial is
Hello
I have a creative cloud ID and I need to install the software on a second notebook, but the options that are available are: install the trial version or buy the products.
But I don't want to buy, because it is possible to install on two computers with a unique ID.
I use Windows 10.
I have already installed the trial version
I tried to get a solution with the other cat, but I didn't get a useful answer and I can't get in touch with the Adobe staff.
Thank you
Maria
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
Creative Cloud applications unexpectedly back in the test mode. CS6, CCM
https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
Tags: Adobe
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Hello!
As I mentioned in my query, http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/windows-store-trial-apps-not-installing/90fb4f61-2823-439d-af20-105c2d68b14d (which was not resolved), I've added Microsoft Account another user to my Windows 8, which was once installed the trial version of some applications (on another computer Windows 8). Now when I want to install the trial version of these applications using my own Microsoft Account, he says that I can not install them because a trial version of this software is already installed on my system (while the other account was used on another computer of Windows 8 to install the trial version... not mine!). Even remove the second user and the removal of the computer name in the store Windows this user's settings did not help.
It remained so for a while, when I decided to test if this mistake was due the second Microsoft user account or what. I connected with my Microsoft Account in a new installation of Windows 8 and tried to install the trial version of these applications. But to my surprise, it gives me the same error even on the new Windows 8.
I suspect that if Microsoft somehow concerning the installation of the trial version of the Microsoft Account app second user, my own Microsoft Account (that we have connected to the same Windows 8) and then the journal it is definitely associated with my account in the cloud. (probably where he keeps track of installed applications). Otherwise why the new windows would say that the trial version was already installed, as the second user (which actually installed in another computer) never had no trace of this new installation of windows. And I have, as I mentioned, has never been able to install them by using my own Microsoft Account!
It means that I will never be able to try these apps now? Please help get these apps of the work process.
Thank you!
Well, I used my free hours to reach the roots of this. I've done some tests and finally managed to install these applications using my own Microsoft Account. Here's what I did:
- Installed a temporary copy of Windows 8 on another partition.
- Connected with my Microsoft account... always impossible to install these applications of the trial.
- Added a new Account from Microsoft... impossible to install these applications on it also.
- Removed from this facility.
- Installed new Windows 8.
- Connected with an another new Microsoft Account... able to install these applications of the trial.
- Add my own Microsoft Account... installation started, apps appeared in "Your Apps", but gave the error code 0 x 80070585.
- Restart the computer and went to my master installation of Windows 8... tried to install these applications from "Your Apps", but still the same error (trial apps already installed on this computer).
- Restart the computer and went to the last Windows 8 installation (using my own Microsoft Account)... tried install apps 'Your applications', receive the 0x80073cf9 error code
- Reboot computer and used again this latest Windows 8 installation (using my own Microsoft Account)... testing apps installed successfully.
I don't know what has happened internally to make it work, but it sure is a bug in the Windows Store. I hope Microsoft can use my report to debug it.
Note: These applications will not yet install on my main installation of Windows 8. Now try to install just takes me to the home from the store.
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[Title edited for clarity... MOD]
Please check:
Error download or update Adobe Creative Cloud applications
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If there is another problem that prevents you from know how to install it, you need to explain what the problem is.
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Step 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...) Except the keyboard and mouse and then start.
If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue. Then get any drivers\software update for the device.
Step 2: Follow the steps mentioned in the articles below which deals with a similar question
General troubleshooting for an error message that you receive randomly in Windows XP: "Stop 0x0000008E"-restore the system to achieve ".
http://support.Microsoft.com/kb/945658/
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http://support.Microsoft.com/kb/827663
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Ajay K
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Visit our Microsoft answers feedback Forum and let us know what you think.
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10/07/16 14:50:44:978 | [INFO] | | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 4466. Release of hdpimTerminateSession, fenced with success the session ' 0'
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-------------------------------------- Summary --------------------------------------
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Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
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