Yellow not printing - officejet 7000 wide format


Hello

Sorry to hear that you're having trouble.

It seems that the yellow part of the printhead has failed.

a new print head resembles the solution

Tags: HP Printers

Similar Questions

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    When sending test page, the printer become offline, the cartridge led is flashing one by one.

    Please suggest how to solve it.

    Hello @TripatiPrPadhi,

    I can help you with the blinking lights on your printer Officejet 7000 wide format.

    Using the paper lights flashing on the HP Officejet 7000 (E809a) I discovered that the light sequence you describe is related to the installation of the print head. To make it easier for I copied the steps suggested here for you;

    Solution 1: Check the installation of the print head

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    My computer is a Dell 8700, channel quad 3.4 gig ram 12 GB, Nvidia videocard W/2gig Ram, drive 'C' Solid State 240 G on which is installed an OS Pro 8.1 Windows with all latest updates. The Dell system has USB 2 and 3 ports and I made sure that this printer is connected to port USB - 2 ports (USB Ports are color coded).

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    Welcome to the HP community @Budjet1,

    I noticed your post on the white pages of your Officejet 7000 Wide Format printer print test, even if the print and Scan Doctor shows everything to check very well with the printer. I wanted to respond to tell you about my suggestions. It may be a problem internal to the unit, or perhaps with the ink system and recommend to try the steps in the guide I posted below.

    If the test still pages print as white pages, try to contact HP to discuss a replacement for the printer.

    Testify of my answer by hitting the thumbs below and press the button "Accept as Solution" if I helped you reach a solution!

    I hope this helps you!

    Contact HP:

    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
    File number and phone number appear

  • HP Officejet 7000 Wide Format: HP Officejet 7000 Wide Format Printer - E809a - loss of connection through router

    We have a problem get sustained response of our HP Officejet 7000 Wide Format Printer - E809a which is connected to the network wireless ethernet to a router Netgear cable.  We tried stripping on the software driver & uninstall of the printer of the registry, and then re-setup from latest downloads from the HP site.  It works, especially if the device is set as the default printer, but the printer greys out less than an hour in the device registry and the default value automatically resets to another printer.  Does anyone know why this printer loses his connection?

    Hi @Harry64,

    I see by your post that continues to change the default printer. I'd love to help you.

    Disable the SMTP setting in print, to see drivers if this will help.

    Devices and printers, click with the right button on the printer and click on printer properties, click the Ports tab, select Configure the Port, clear the SMTP check box and the printer should display online.

    If the problem persists, please take a look at this document. Monofunctional and HP Printers Multifunction - "the printer is offline" Message appears on the computer and the printer does not print: Windows 7

    If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

  • OfficeJet 7000 Wide Format pri: HP Officejet 7000 Wide format printer will not print black ink

    I'm looking for a solution fix what is an occasional problem with our Officejet 7000 and arose once again today. The printer will print any black ink. I did the procedure to print alignment and cleaning print head as well.  I tried to clean the evacuation on the real printer cartridge area as recommended by some responses from support group.  When this has happened, I can fix it usually wiping the area where the ink comes out of the printer cartridge, but nothing works today.  The cartridge is 3/4 full.

    Other than to throw this printer and all the ink cartridges, I bought already for later use, suggestions for what else someone could solve this problem?  There seems to be a lot of people who have posted similar problems in recent years.

    Hi @P-architect,.

    Thanks for the reply.

    The only print head is CN643A, the 6500 and 7500 HP 564 cartridges as well usage. I searched the HP Print Store and found that you really want to be looking for a KIT of REPLACEMENT FIELD HP 564, and the part number is CE001A. The replacement of the field Kit contains a set of ink which are used to set up the print head. It's not like there are none currently in stock, but it is a clickable link to resellers who may have one available.

    I hope this helps!

    Thank you.

  • HP Officejet 7000 Wide Format print black lines on photos

    HP Officejet 7000, model # E809a, began to print horizontal black lines, at equal distance about 1/2 in., through photos.  I ran a cleaning cycle that showed felt clean, without burrs, without black lines.  Please advise...

    Hello MerlotLady,

    The lines are clearly visible and look like, they are caused by the inkt not bleeding very well through the paper. In this case I advise to use another document. I checked the HP website for you and HP recommend the advanced use of paper. If any kind of HP Advanced paper will do, either gloss or high gloss as long as it's the HP Advanced line. A copy of the recommendation below. If this will still not solved the problem, best thing to do is contact your local HP support. Let me know if it helps.

    "Advanced photo paper.

    Best for printing with HP 02, 38, 60, 110, 564, 920 or 940 inks; «you get vivid, dry instantly, stain - resistant and water - photos»
  • my HP Officejet 7000 wide format fails to print

    The format is Windows 7.  Connected network.  All the cables and connections are solid.  Power is on and the printer seems to not work normally.

    When a print job is sent to the printer, the print head sounds as if it is printing.  However, no printing appears.  No or flashing led error messages occur on the computer or the printer. Pages through the printer completely in the output tray.  The printer is ready for the next print job.  No printing.  Any advice?  Print head died?

    Rjgreen10

    PS: I normally print in grayscale color.  I tried the color and it will print color.  May require cleaning?

    Then it is just printing blank pages?

    The link below provides details on running a clean print head...

    http://support.HP.com/us-en/document/c01758227

  • HP officejet 7000 Wide Format: hp officejet 7000 Wide Format E809a

    Hello

    The message is: "error sistema di there."

    The printer did something I've never seen before with its ink level leds. The 4 color cartridges leds Flash one at a time with a regular sequence (from magenta to black).

    I don't know what happened. I don't know what to do to solve the problem...

    Hello to all,

    He message e: "error sistema di there."

    Stampante fa qualcosa che non ho may visto prima con i suoi led level is led there. I brought delle cartucce 4 lampeggiano una alla volta con una sequenza regolare (magenta al dal nero).

    No Yes cosa sia successo. Not if cosa fare a risolvere he problema...

    Oops.... Somehow managed to include the link to theis thread... probably copied the wrong tab

    Sorry for that, it is now updated with the correct link as it should.

    Shlomi

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    I have two HP printers: Officejet 7000 wide format and Officejet Pro 8500 wireless and right now, neither one of them will be printed.  I have run all diagnostics on the 7000 and it indicates that the printer is working correctly.  My OS is Windows 7 64 bit and I got no error message nor have I installed new hardware, etc.   Currently, I have a document 'stuck' in limbo in the two printers.  I restarted the spooler which did not help the cause.  When I try to cancel all documents, it just shows 'delete... '. "and it's not fair.  In addition, I unplugged the usb for the 7000 and unplugged the printer, which did not help either.  It is interesting that both printers do this - I published recently several documents without problem.  Unfortunately, I am preparing for an upcoming class reunion in the coming days and still need to print additional documents.  Naturally, your expertise and your help is greatly appreciated and I hope there is a solution to these problems.  Thanking you in advance for a quick response.

    Perseverance pays!  After update some programs, etc... I'm now able to print!  I didn't know how to do this "resolved", so I'm posting it here.

  • Is there a plugin that I need to download for my HP Officejet 7612 Wide Format Printer to be compatible with my MacBook Pro running my program CS6 CS6?

    Is there a plugin that I need to download for my HP Officejet 7612 Wide Format Printer to be compatible with my MacBook Pro running my program CS6 CS6?

    update the drivers of your printer.

  • HP Officejet 7612 large Format: HP Officejet 7612 Wide Format e-all-in-one is faulty

    HP Officejet 7612 Wide Format e-all-in-one is defective. Print function is no longer available, only fax

    I got it about 2 months and it was working fine, but now all of a sudden he lost his printing function and instead try to fax? I have even a land line phone, so I do not understand how the printer got confused autonomy. The print option is missing options.

    In addition, it seems impossible to take HP for assistance. The last time I tried, a month before, was because my money of £30 back ever happened, I've been hunting for days and no way to contact HP, so finally in desperation, I started trolling the FaceBook page of HP, all of them, several times each day, begging for counseling and that finally worked. Finally, someone contacted me and helped me to solve my problem.

    Hi @Terriann1,

    Thanks for joining the Forums of HP Support for a solution to your printing problem.

    I understand that you use a HP Officejet 7612 Wide Format e-all-in-one printer with a Windows 10 computer and when you try to print, the computer thinks you're trying to fax. I would like to help.

    I would start by download and run the HP print and Scan Doctor to check the installed printer software. This tool can diagnose and solve many problems of printing software and printer.

    What technical telephone contact HP Support, when you visit the Web site and go to support, you may need to create a case to fill in some blanks before the phone number becomes available. I also found this web page which could have information useful contact for your area - phone help around the world.

    Please let me know if that solves the problem, or if you need assistance.

    Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

    Thank you!

  • HP 7000 Wide Format: Test print (small squares and two birds) whenever I turn it on

    Whenever I turn my HP 7000 Grand Format, starts printing test print (small squares and two birds). How can I stop it. It kills my ink.

    Hi @AGCE,
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    Thanks for the link/document showing how to solve my problem. I had already done most of the steps proposed but remained the problem of horizontal white streaks in magenta during Diagnostics.

    I called HP support, this time to connect to a branch in the United States,-(not supported by the 'HP' I had initially called with foreigners, answering the line who tried to get me to buy a service contract).

    HP will send a replacement magenta cartridge and I'll see if that solved the problem. Otherwise, I was told my printer is still within the warranty and will be replaced by another which has been refurbished.

    That will be fine. However, it is always frustrating to pay $42.00 for the new original HP ink cartridges, then half their levels making cleaning head printer and diagnostics on an old printer for 2 months of use.

    BTW: to all those who want a good HP assistance number: 1-800-474-6836 or 1-650-857-1501

  • Great printer Officejet 7500 a Format to connect intermittently to the computer via the wireless network

    I have a portable printer Officejet 7500 has recently purchased that I would use wireless.  I have an Apple wireless router and am running Windows 7 on my computer.  The printer and computers individually connect to the network, and there is no problem with the router.  The problem is with the connection between the computer and the printer.  I can print things from my computer by sending a file to the printer, but sometimes it works through printing directly from the software.  I tried to scan my computer and the printer, but get the same error at the same time that there is no communication between the printer and the computer.  I suspect that it is a firewall problem, but do not know how to change the settings to allow this communication to occur.  I have the windows firewall and advanced software protective system, but have disabled the windows shield in this software.  Help?

    First of all, download and run this utility:http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/printer_diag/&lang=en&softwareitem=oj-106151-2

    What did he say?

    Just to be clear, that the 7500 a is connected to the Airport via radio, correct (not USB)?

    If so, we will define an external static IP and DNS address for the printer:

    -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
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    -Enter the IP of your router (on the Page of the Network Config) for the gateway.
    -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS. It's Google DNS. You can choose a different external DNS if you wish.
    -Click 'apply '.

    Now, stop the router and printer, start the router, wait, and then start printing.

  • MFP HP LaserJet Pro 400 M425dn will not print the text to format 72 points or more

    My workplace has recently bought a M425dn of MFP HP LaserJet Pro 400 all-in-one printer. It works perfectly except for the fact that it will not print text that is 72 points or larger in size. I tried many fonts that are installed with Windows, and all them print correctly to the point size 71.5 or smaller; Another thing simply does not appear in prints. Content which is of size to 72 points or more * fact * affect the flow of the content printed on the page, however. It's like the 72 points or larger text takes up space, but it is completely invisible on the printed page.

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    Any thoughts on how to solve this problem?

    Hello, I just made an account to solve this problem for you guys because it has been a puzzle to me also...

    I apologize before the huge hand for the terrible grammar and punctuation that I'm in a hurry

    Now it does not work for everyone but I fixed it on my machine with the following

    now before you print it... .use (ctrl + p) in your text editor to open the print window, click (properties), and then navigate to the tab (Advanced) now, I have a section called the characteristics of the printer in this category there is an option to 'send truetype as bitmap' activate this and see if it can help someone of you, for me, with this PERMIT I can print any font size my processor will allow me to type

    in my machine's plug

    Reference Dell d6420

    Win7

    Msoft word 2007

    printer itself is

    HP laserjet 200 color m276

    printer driver is

    HP LaserJet 200 color MFP M276 PCL 6

    I understand that this printer and driver is not identical to yours in itself, but the nature of these drivers makes it highly likely that this solution works for most of you

    If this can help, someone else did post more because I'll probly do not sign in to this site I created this account just for this post and I hope to solve this annoying problem issue for many of you... .no necessary congratulations

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