Installation: An error occurred while attempting to create the directory C:\Users\Public\Desktop

When I try to install the software for my HP Officejet Pro 8500 has more, I get a read error "an error has occurred" while trying to create the directory C:\Users\Public\Desktop

First I thought it was a permissions issue, even if I am registered as an administrator.  I've even passed the Public folder and gave myself all permissions.  Then I see that the 'Office' folder is already there, so I don't understand why she is trying to create the directory.  Don't know where to go next.

Problem solved!  Changed name of folder of the Office of "Public Desktop" to "Desktop".  A given SYSTEM and everybody full permissions to the folder.  One of these changes have made a difference.  Subsequently renamed "Desktop" back to "Public Desktop", just in case.

Tags: HP Printers

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