Installation: Cannot find code redemption or series

Just bought the Amazon box version and cannot go beyond the screen serial number. I have an adobe membership and have been throughout the help pages. They say that there should be a "redemption code" on the box or the album cover. The number on the handle is only 8 characters and will not work. Next to the bar code is only 18 numbers and will not work. Amazon did not send me a redemption code. Any ideas? Thanks in advance!

They place the sticker of the unique serial number on the cover of the DVD of Windows that I threw in the first side. Thanks for your reply.

Tags: Photoshop

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