Installation LR6, have the serial number, the installer says it's OK but cannot find any product qualifying.
I bought LR6 (order number on request) on 23 NOV 15. Today, I tried to install it. License agreement accepted; entered my new serial number LR6.
Error message: "UPDATE the SERIAL NUMBER. Serial number you provided is valid, but calling it a product was not found on this computer.
I have successfully downloaded < Lightroom_6_LS11.exe >. The 761 879 kb file is in my downloads folder.
So what I do now. ?
SCT
This message indicates that you have purchased a license to upgrade rather than a full license. It is impossible to find the old version of qualification which allows you to be able to use the upgrade license. You should have an option to choose which older version, you upgrade and enter its serial number as well.
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
Tags: Adobe
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