I get an error stating that my serial number is valid, but cannot find a product calling it on this computer. Help, please.

Similar Questions

• Installing Cs5 on the new computer.  It is said: the serial number is valid, but cannot find a product calling it on this computer.

  I am trying to download CS5 on my new computer with windows 8.  I downloaded it on my computer.  I'm trying to launch and send a message: serial number is valid, but cannot find a product calling it on this computer.  Help, please!

  See error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,

• I'm moving to Lightroom 6, I have Lightroom 5.7.1 on my desktop and my laptop.  It is said that the serial number. is valid but cannot find a product calling on my computer! (it is just there in front of me!).  I tried to find the will

  Cannot find the serial number. for my Lightroom 5 in my Adobe files... says the serial number. for the upgrade is valid but cannot find the product calling on my computer... it is here in front of me! What should I do now?

  If you have purchased an upgrade of lr 6, after entering the serial number lr6 will be presented with the list of eligible products.  If lr 5 is your product, select it from the drop-down list, and you will then be asked to enter your serial number lr 5.

  Enter the correct number at the right time and proceed with the installation.

• installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer

  installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer

  As indicated, with an upgrade (apparently what you bought) you will get a request for both the new S/N in the old S/N - assuming that a qualifying product is not installed).

• 2nd installation copy of CS5 on a laptop, get "the serial number entered is valid but cannot find a product calling it on this computer."

  Any help?

  This means that you install an upgrade version.  He asks you to prove that you have an older version that qualifies you to use the upgrade version.  Because it can not discoveries opened on the computer, you need to identify which version you are upgrading one and provide its serial number.

• you have entered the serial number is valid but cannot find a product calling on this computer

  Hello

  I try to install Creative Suite 5 Design Premium for a new imac, after entering the serial number, I got this error message.  CS5 does not display the box fell down so I can't select the product.

  I have the serial number original disc and product, however, the new imac doesn't have a DVD drive, so I create ISO disc files and install it via the USB port.

  One meet this problem before, please help. I tried adobe support but got a message saying that there is no support for this software phone

  Thank you & respect

  Man

  When you get this message, it means that you install an upgrade version of CS5 and you must identify the old version which qualifies you to use the upgrade and to provide its serial number also as proof that you have the old version.  You mention in the drop-down list, you select the older version and then enter the serial number.

  See also:

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• serial number entered is valid, but cannot find a product calling on this computer

  installed a new hard drive and get this error on a pc win7 even after recording in adobe and download my purchases...

  serial number entered is valid, but cannot find a product calling on this computer

  Hi ROBERT,

  The reason why you get this message is because you are trying to install a version of Acrobat upgrade.

  During the upgrade, you will be asked to enter the serial number twice. The first option is when you enter the serial number for the product you have purchased.

  The second time, you must enter the serial number for the previous version.

  Therefore, please enter the serial number. the previous version of Acrobat on the second line.

  It will be useful.

  Kind regards

  Ana Maria

• Just bought 2 updates of Pro XI A. Installation and activation went well on the desktop, but said no laptop activation serial. is valid but cannot find a product calling on this cmptr, even if this window appears A Pro XI upstairs and Pro XI is insta

  Just bought 2 updates of Pro XI A. Installation and activation went well on the desktop, but said no laptop activation serial. is valid but cannot find a product calling on this cmptr, even if this window A Pro XI upstairs and Pro XI is installed. And is NOT in the drop-down list to select a Pro XI product.  What is going on?

  The product 'calling' is your old Acrobat - 9 or X. You need the serial number of this old version.

• indicates that the serial number is valid but no product calling on computer

  attempt to register adobe acrobat xi pro and message came stating that the serial number is valid but no product calling on the computer - it is downloaded

  which system will ask for the serial number of the first xi.  If the installation files cannot find any product calling, asked you then the serial number of earlier versions.

• I get the error message that my serial number is not valid...

  I had to uninstall acrobat adobe 8 and trying to reinstall, I get the error message that my serial number is not valid.

  Hi Owen,.

  Following link might help: https://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  Kind regards

  Rahul

• During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't

  During upgrade Adobe Creative Suite CS4 ME in Adobe Creative Suite CS5.5 Design Premium, I get an error saying that the serial number is not an eligible product, please try another. I used to be able to get a code for the customer service, but I can't chat. Please advise!

  MoeGhazal I have reviewed your account and it seems that you have upgraded to a volume license CS4 Design Premium for an upgrade of retail Design Premium 5.5.

  I also shows that you have made two purchases of CS5.5 Design Premium, but the second purchase was cancelled.  Make sure that you use the serial number that ends in 7886.

  If you are using the correct serial number, then it is likely, that the installer won't recognize your serial number of volume license CS4 as being valid for upgrade.  If you can contact our support team you can be traversed through an unlocking procedure to allow you to proceed with the installation.  You can contact our team of support directly in Contact with the customer.  You can try to install a web browser, you have not previously used.  It of probably a toolbar or other software applications affect your ability to access the media cat successfully.

  If you are unable to reach our support team, then please check your account information is accurate.  If you can please then update this discussion after the confirmation of this so I can ask a member of our support team contact you directly.

  I would recommend again reaching out directly if possible it will be the most effective method to resolve your current error.

• The serial number is valid but said no eligible products have been detected on this computer

  Hi, I just bought Lr6 standalone version, I install the software, and every time I open the software (Lr6 open and work well, but...) Adobe asked me to enter the serial number. The serial number is valid, but it does not find the version on my computer.

  

  I don't read that language, but this message it LOOKS like you bought an upgrade, and the program is not able to 'see' the program which you update

  If you do not have a previous version installed, you should have a chance to enter your previous serial number during the installation

• When I try to launch the product, it says serial number is valid but a couldn't product eligible

  When I try to launch the product, it says serial number is valid, but calling it a product could not be found on the computer

  This means that you have purchased an upgrade from an earlier version.  You must either have the old version installed, or provide the serial number of the previous version.

• the serial number you entered is valid, but cannot find a product of eligibility on you

  the serial number you entered is valid, but a product of eligibility is not found on your computer. I bought Abcorbat standard x and this message is coming whn I try to load

  You purchased an upgrade, so you said you had an older version. Is the serial number of this older version that you is your "qualifying product".

• I bought a new computer and I transfer Acrobat Pro XI from my old computer. I disabled it on my old computer and downloaded on my new computer from my orders. When I opened Acrobat it tells me my serial number is valid, but no qualifications don't prod

  I bought a new computer and I transfer Acrobat Pro XI from my old computer. I disabled it on my old computer and downloaded on my new computer from my orders. When I opened Acrobat it tells me my serial number is valid but no product calling it are on my computer. But I see it on my desktop and in my programs. How can I get the program to see the right pair?

  Hello

  This link might help: the entered serial number is valid, but cannot find a product calling on this computer

  Kind regards

  Sheena