installation screen does not recognize the mouse/keyboard

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• Qosmio G does not recognize the mouse using two left USB ports

  I'm right handed so I naturally put my optical mouse Saitec in the port of the right hand.

  The other day I plugged it in the ports of the two left hand and the machine did not recognize the mouse.
  He went through the process of installing the drivers (even if it was done a few weeks ago, when I plugged in the port of the right hand)

  In any case the mouse doesn't at all plugged into ports on the left side.

  Does anyone have any ideas as to why what is happening?
  Look of Sean.

  Hello

  Have you tested the two left with other USB devices USB ports. That is to say USB flash stick?
  Maybe you should do this to see if it could be a defective USP port.

  But I recommend to test this;
  First disconnect all USB devices
  Then go into the Device Manager and all the USB host controller and hubs USB remove from the list of devices.
  Close all windows and restart the laptop.

  Finally the operating system should recognize the new devices (USB ports) again.
  Connect a USB device to one of the ports on the left and check if it would work.

  Good bye

  PS: What Qosmio do you have?

• Put HP1012 in place. The installation process does not recognize the printer.

  I've made sure the device is on and the usb cable is connected.  Printer worked fine until I needed to reinstall the windows xp operating system.  Now reinstall the printer set up the software does not recognize the printer.  Before reinstalling the operating system, the printer worked great even if it is quite old.  I use the original CD game in the installation process.

  Problem solved.  I plugged the printer into different usb port cable and the computer immediately recognized the printer.  Previously, I had ports different usb, but not the one where he worked.  I have 7 usb ports on this computer, and it seems that one does not work.

• Computer suddenly does not recognize the mouse.

  Mouse frozen earlier this evening. Tried to reboot the computer, but the mouse icon is stuck on the same position on the screen. I tried two other mice, USB connection or wireless all plugged into several USB ports. USB power lasers on mice, but there is no movement for the icon. Any help would be appreciated.

  Try a PS/2 mouse.

  Also, make sure that the other devices (except the mouse) on this port works fine or not?

  S.Chatterjee

• Windows 10 does not recognize the wired keyboard and mouse

  When I start windows 10 technical preview my mouse and keyboard do not work.

  they are recognized when I'm in the bios, but when it does start nothing

  keyboard and mouse wired usb

  This is the forum for Windows 7.

• Pavilion HPE h8 1103nl does not recognize the keyboard & mouse

  After 10 days of installation, copy and all that kind of stuff that comes with a new PC, everything worked, and finally, I put everything in place, put the wires out of sight and all. Of course, I had to sign a few things, and somewhere in the process of electricity is out. Well, the PC was off anyway (at least I thought it was. I also changed the USB port to which the keyboard and mouse were attached. When I turned on the computer, I had a "keyboard" error, could not start (because electricity had come off the coast), but as the PC does not recognize the keyboard or the mouse, I was unable to give a or something.

  Keyboard and wireless mouse tried again, also under the old, but that didn't work.  Tried to reconnect, but in vain.

  Now what can I do?

  Hi HardBeatZ

  Thans for your answer!

  I found the solution, after trying and try... but could not find my ad more (duhhh), so thanks for the answer!

  Apparently I did ' t hold the button "connect" quite a long time to make a new connection... :-(

  Everything works fine now... Thanks again!

  Mijni

• Windows 7 does not recognize the installation discs

  Hello

  I have a problem, and I don't know if there is a solution, but here goes.

  My laptop is a HP DV6-7029WM Windows 7, 64 bit.

  The hard drive was dead, and he was replaced last month.  I sent it to HP.  C is the hard drive, and was originally the recovery on D. Removable media were on E, and when I connected a USB stick or memory card reader it would on F.

  When I came back, hard drive was on C as it was originally, and there was no recovery drive D. D is now my removable media drive. When I put in a USB stick or a memory card reader, which is now on the E drive.

  After I bought this, I put the recovery on a USB key, but I've accidentally thrown out. (My mistake) So I ordered the installation diskettes after that I return my HP PC.  I had 2 DVD system recovery disks and an Application and a recovery DVD Drivery.

  I want to reinstall Windows back to the default settings. I put disc 1 (System Recovery DVD) and close.  I reboot and it goes directly to the office. I hear the whirring disc, but nothing happens.

  I go to the control panel > Recovery > advanced retrieval methods. I click on restart, and it loads files and then says DVD set, which I do. He told me that he does not recognize the installation disc.

  I googled this problem and found a poster on CNET that had the same problem as I do. Also, I can't do a system restore.  My problem is the same as this poster on CNET.  I can read DVDs and CDs.  Those that work very well.

  http://forums.CNET.com/7723-19411_102-568059/Windows-7-installation-disc-not-recognized/

  The files are on the DVD, because I see them.

  I don't know what to do. Should I send my PC back? Can I do to solve this problem?

  Thanks in advance.

  pen

  Hello:

  With recovery disc 1 into the DVD drive, restart the computer and at the beginning of the HP welcome screen, press the ESC key to display a menu of options.

  Select the F9 boot menu option.

  Select the DVD drive on the list of bootable devices, and press the Enter key.

  Watch the screen for additional instructions.

• New installation of XP PRO sp3 does not recognize the 500 GB HD

  OK, here are the details:

  System: Computer PORTABLE of Acer Aspire 1700 Pent4, 2 GB of RAM, 80GB (3.5 "full-size, trainee) IDE HD [this is the original HD on this laptop of size important which is designed to use disks 3.5" hard].

  Initial situation: Windows XP Pro (SP3 integrated) installed on HDD of 80 GB and works without poblems. BIOS does NOT show the ability of the intern HD in the BIOS screen. BIOS reports only the model and the serial number of the HD, and there is no options to specify the HD type/format (e.g., MLA, etc.)

  Available: Win XP Pro bootable CD slipstreamed with SP3; It is tested and verified work well to install PC or laptop!

  When running XP Pro on a partition internal 80 GB HD, and when I join a brand new WD 500 GB IDE HD via USB, HD is recognized correctly. I can partition and copy data on the HD 500 GB with no problems!

  When I replaced the old 80 GB HD with the new HD 500 GB HD interning on the laptop, I have the following problems:

  1. I can NOT boot into Windows XP Pro (SP3) which was Ghost on the HD 500 GB of the old 80 GB portable HD it recharges, and if I try the console recovery or secure boot, then the laptop restarts also.
  1B. I have Ghost xp partition to 80 GB HD to a piece of spare HD (40 GB) and replaced the 80 GB with the 40 GB HD and was able to start the laptop without problem. So the problem is NOT related ghost!

  2. I can't perform a clean install of Windows XP Pro (SP3 integrated) because Windows XP Setup recognizes the HD 500 GB GB 131 HD. Therefore, the remaining capacity is not recognized.

  3. I can NOT perform the installation of Windows XP pro (SP3 integrated), even if I have previously partition new HD 500 GB by attaching it to a free desktop PC and use Partition Magic, partitioner of Paragon Disk or other partitioning tools. After partitioning prior, when the 500 GB HD is installed on the laptop (as a trainee HD), then win xp installation lists quality HD of GB 131 and lists the existing partitions as corrupt!

  4. Curiously, if I use Knoppix, Debian, Ubuntu or linux boot CD Mint and start the laptop computer with one of these linux distributions, then the linux installer recognize the HD properly during the phase of recognition of material and later during the phase partitioning HD, the linux system to report a full capacity of 500 GB available for partitioning. In addition, when there are partitions, partitioning linux program then lists these partitions properly as well!

  Considering the 4 points and especially MS Windows XP PRO (integrated with SP3, which should recognize HD with sizes exceeding 137 GB limit - from MS says you must be at least XP SP1 to overcome the size 137 GB limit - and that the different distributions of linux can see the full-size HD 500 GB with no problems) which is exactly the problem with Win XP? Why it does not recognize the full capacity? And how to win xp recognizes a 500 GB capacity, if the new HD is attached to the laptop via USB as an external drive when running XP PRO (SP3) of the 80 GB internal HD?

  so... Can anyone sheds light on the issue with Win XP Pro installation on HD 500 GB IDE?

  Nicely,

  LO

  Hi Palcouk and Doc,

  I think that's the final answer!

  Although, there is a mixture of simple to complex responses to the problem at hand, what it all comes down is that there is a significant difference between the installation of Windows XP and Linux installer program. The XP installation program needs help from the BIOS to deal with HD, and if the BIOS does not support, XP not has no facility to remedy the situation. OTOH, most of Linux new kernels rely on the BIOS for a limited number of extended, but communicate directly with the hardware, in this case, with the HD and therefore manages the material accordingly.

  It seems among users of dual-booting (win/linux) using old PCs, it is a matter of very pretty. What they end up doing is using the first 137 GB that is seen by the BIOS without problem for XP (either as a single partition or divided into several partitions), and the rest of the space is used for Linux because linux has no problem.

  I guess that it really nails the problem with my laptop to a BIOS NON-lba-48-bit!

  Then close this thread as answered or matter who has more to say about this?

  LO

  P.S.: It was very nice meeting you fellows and appreciate all the help and tech expertise.

• Apple TV does not recognize the Apple wireless keyboard

  My Apple TV (4th generation) does not recognize the wireless Apple keyboard I want to make a pairing.  All my other devices (Mac, iPhone and iPad) recognize the keyboard.  This should be done automatically on the Apple TV, but it's not.  The Apple TV has acknowledged the Apple TV remote and paired with her.  Any help would be appreciated.

  Thank you

  Ken Templin

  I paired a non-Apple clone keyboard and it was somewhat capricious. You go to the remote controls and devices-> Bluetooth, enable matching on the keyboard, and it should appear in 'other devices '. You select and enter the number to validate. It requires no tvOS 9.2.

• Tecra S3: Installation of Vista does not recognize the HARD drive

  I try to install Vista Ultimate on my Tecra S3, but installation does not recognize the HARD drive.

  I tried to find the driver for Vista for my computer, but not found RAID.
  Tried it with XP drivers, but no longer works.

  Do you have an idea where I can download Vista drivers for RAID?

  THX

  Hello

  Your suggestion is good. The Tecra S3 supports the RAID, and the RAID driver is required to install the OS on the HARD drive.
  On the European driver Toshiba page I found a RAID for XP driver.

  I put t know if this driver will run under Vista, but I recommend to test.
  The RAID XP 1.3.8.0 driver version can be downloaded from this site:
  http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp?service=EU

  Please note; You can store the RAID driver on an external USB and Vista should recognize it!

  Good luck

• Help! Aspire 5735 laptop with broken screen does not recognize external monitor after the factory restore

  I have an ACER Aspire 5735, running horrible Vista that never worked from the beginning, always locked up, media player never worked, on, on, and after about a year my dog took in the power cord and threw out of the table and the broken screen. I used it with an external monitor for a while, but it was even worse after that and after that he take to get fixed yet has proceeded to run super slow, always locked up, refused to stop or start upward normally, and so he sat in a closet for about 3 years.

  I took it out a week ago to see if I could at least use it for my kids to friends to play on, but that she still had so many questions, I decided to do a factory restore. And of course the recovery disks that I did when I got it do not work and are not yet recognized by the computer. So I went online and has used a method that I found there by rebooting and hitting the keys ALT F10 until I was at the factory reset option. It worked GREAT! Except once the computer has restarted and opened up to windows deleted monitor and I can't do anything with the computer because apparently it does not recognize that it is hooked to an external monitor on the restore to factory settings! Help!

  She does not recognize the monitor as it has been restarted and was even the windows start the display of the icon, but as soon as it loads the screen becomes black with just the graphics "monitor is on but not connected to what either" floating around.

  Is it possible to access something in the BACK or other so he could recognize the external monitor?  What is finally toast?

  Connect the external monitor to the laptop.

  Hold down the FN key and press the F4 key. Check if you get a display on the external monitor.

• Win 7 does not recognize the file type for the installation of the theme.

  Original title: download and install desktop theme

  I would like to install the panoramic snow theme but shows like PanoramicSnow.deskthemepack file extension. Win7 does not recognize the file type for the installation due to the addition of the "office" in the extension.  would it be possible to have that corrected please?  Thank you!

  Hello PMacCk,

   
  Thanks for posting your query in Microsoft Community Forum.
   
  Basically, the .deskthemepack extension is not recognized by Windows 7 because it is introduced in Windows 8. The new "panoramic" desktop themes all use this format.
   
  For reference, please see:
  1. http://windows.microsoft.com/en-gb/windows/snow-panoramic-download-theme
   
  2. http://blogs.msdn.com/b/robmar/archive/2013/11/26/snow-panoramic-theme-for-windows-8-and-windows-8-1-now-available.aspx
   
  There are still regularly .themepack themes available and those who continue to work in Windows 7 and Windows 8. Please visit the following link to download and install the themes:
  Themes
  http://Windows.Microsoft.com/en-GB/Windows/themes
   
  Hope this information is useful.

• Laptop does not recognize the usb mouse or the internal speakers.

  The laptop does not recognize the USB mouse. I have re installed the drivers from the site of the constructor (HP), but it still does not work.

  In addition, the internal Laptop speakers no longer work. There is no sound coming out of the laptop and it does not recognize the external headphones plugged into the headphone jack.

  I ran several troubleshooting utilities (audio playback, FixIt) and they are no help.

  Hello

  Thank you for keeping us posted.

  Sorry for the late reply.

  I imagine the inconvenience that you are experiencing. However, I appreciate your efforts to resolve the issue.

  I would suggest trying the following methods and check if it helps.

  Method 1:

  How to use the tool File Checker system to repair missing or corrupted system files,

  Please follow the steps in the link provided below.

  https://support.Microsoft.com/kb/929833?WA=wsignin1.0

  Note: System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files. This article describes how to run the system (SFC.exe) to File Checker tool analyzes your system files and to repair the system missing or corrupt files in Windows or Windows 8 8.1. If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected.

  If the problem persists, follow method 2

  Method 2:

  Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

  Microsoft, security scanner please follow the steps in the link provided below.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.   

       

  If the problem persists, follow method 3

  Method 3:

  I suggest you try the steps from the following link and check if it works.

  No sound in Windows.

  http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-8&V1H=win8tab4&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  For the problem with the USB mouse, there could be a possibility that there is a conflict of material with the mouse.

  I suggest you to try some other USB mouse with the laptop and check if it works.

  I hope this information is useful.

  Please let us know if you need more help, we will be happy to help you.

• Is there a bug in 9 Captivate, which does not recognize the click of the mouse for the title text?  Mac question

  I just installed 9 Captivate on my Mac, and it does not recognize the double click of the mouse to enter text in a title area.  Subtitle text works, but the text is not title.  I work in a reactive mode.

  Hi rayhoskins,

  We have not encountered such a problem. Can you please clear Captivate preferences and try again. .

  Captivate preferences can be erased by double-clicking the following file: Applications\Adobe Captivaate 9\utils\ClearPreferencesMac

  If you still face the issue please provide the Machine config?

  -Derrick

  Captivate the engineering team

• I just bought the edition student pro Adobe Acrobat XI from amazon. The installation wizard does not recognize my valid serial number. I entered it with and without a hyphen. What should I do?

  I just bought the edition student pro Adobe Acrobat XI from amazon. The installation wizard does not recognize my valid serial number. I entered it with and without a hyphen. What should I do?

  Is the serial number a 24 digit code?

  It is best to contact the Support from Adobe and check with the serial number once:

  "Click the button still needing help, and then select the Chat option:

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