Installed Windows 10. Now cannot open a Word attachment. Microsoft is not going to help with what they say, it's a Firefox issue. Help, please?
See the question above.
I have recently upgraded to Windows 10. I can open is no longer Word attachments, sent to me by the customer in their emails. I called Microsoft support and they said they don't support Outlook as and email client. I had hoped the problem was widespread and would have been fixed now, but I do not see again for any help.
Thanks for any advice that anyone can have.
Dominic deFazio
I followed your suggestion, but when he asks what to use to open the doc it gives two choices, 'Word' and 'other '.
Where is the 'other' and 'Browse' you suggest?
See pictures attached - they are for the pdf, but 'The other' and 'Browse' the options are the same.
Location should be here:
C:\Program Files\Microsoft Office\root\Office15\Winword.exe
Note: If you use a 64-bit version of Windows with the 32-bit version of Office, the default location includes (x 86) in the path.
for example: C:\Program Files (x 86) \Microsoft Office\root\Office15\Winword.exe
However, if you open an another doc word received by email, it is likely that Matt is correct and the word attachment document has been corrupted somehow by scan before opening.
Tags: Thunderbird
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