Installing a recovery for my HP Envy drive.

This all started when I installed Windows 10 Beta.  So I decided that I didn't use so I put the USB recovery disc supplied with my laptop HP ENVY 15t Quad TouchSmart.

I called HP and they said I had ruined the boot partition.  I told them that I had no problem installing 8.1 of Windows Pro to my USB on this drive.

They told me they would send me a new hard drive and the recovery media and that should take care of the problem.

I installed the HDD without problem.  I then tried to install the operating system from the recovery drive, they sent me and it would not install.

A person that is supposed to set the BIOS to the factory settings and that would take care of the problem.  There can be no.  Here are the three mistakes I get.

CHKERRBB. CMD: Detect an error in the PINIST_BBV.

Check C:\system.sav\lops\BurnBootWarn.log

or, visit C:\system.sav\logs\BurnBootMerge.log

Can I install Windows 8. Pro that I bought and downloaded from Microsoft and put it on a USB key.  Which installs fine.  I do not have a separate partition for this install.  Should I have?

So if Windows Pro 8.1 works fine, I would try reinstalling the Recovery Drive HP sent me, or just leave what I have?

I did, but that no longer works.  So I just got by doing a dual boot for Windows 10 Beta and Windows 8.1 pro.  So far, everything is OK.

I solved my problem.  But the fact remains that these three errors must be addressed by HP.  Thank you for your help.

Mona

Tags: Notebooks

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