Instant bad cartridge

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• HP Envy 4500: Instant ink cartridge problem

  I just registered to instant ink HP.

  All new Instant cartridges have been installed on January 28, 2015, I printed just 2 pages.

  I turned on at the time of the printer and the message on the screen says:

  

  I followed by using the line, contacted HP cat, cannot get assistance UK on phone, cleaned the contacts of the printhead as suggested on the help section of the software, removed and re inserted the cartridge approximately half a dozen times but still no joy.

  Instant ink cartridges are installed:

   

  After sending an e-mail to HP ink I asked a new cartridge.

  What is likely to happen or is there anything else I can do?

  Any help would be appreciated.

  Hi @scifijunky73

  Welcome to the Forums of HP's Support. I understand that you are having problems with one of the instant ink cartridges you have.

  My recommendation is to contact HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays). It is best that you contact team of instant ink for your cartridge problem.

  Please let me know if you are unable to contact the team of instant ink.

• HP ENVY 4500: Ink cartridges HP Instant

  I just bought a map of the HP Instank ink. I'm about to use the first black cartridge, but I still have another cartridge new color I need to use. I start support fully if I use only one cartridge?

  Hey @EMJ-00.

  Welcome to the Forums of HP Support!

  I understand that you have some questions about the instant the ink program. I can help you with that.

  When you print, the system determines if an instant ink page is printed according to it there a moment cartridge in the printer. If you insert the black cartridge, your only color pages into account. My suggestion is to insert two instant ink cartridges and save the color cartridge for emergencies.

  Please let me know if that solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Want 7640: Do you need to send back the old instant cartridges?

  I just signed up for snapshot of ink. Once I get the instant ink cartridges, I see that there is an envelope to recycle in the package. What I send these cartridges in the return envelope to hp or I can recyle them anywhere else? If I'm not should I pay? I have an electronic retailer nearby that I take all my electronics to recycle. They have even a bn dedicated for ink.

  You are not required to return the cartridges in the envelope. It is provided for your convinence and to protect the environment. Their stop at a local electronic retailer is preferable.

• bought a bad #57 cartridge and it was supposed to be 22. Can I use the #57 somehow always

  HP OFFICE JET ALL IN ONE 5610 X 1

  I bought online the wrong ink cartridge I bought #57. Was supposed to be #22. The cartridge fits, but I get an error message indicating a bad cartridge. Is there a way to bypass it and continue to use the #57. I can't return the #57 cartridge.

  Thank you

  I'm not afraid,

  The Officejet 5610 accept only the black cartridge 56 or 27 and 22 tricolor cartridge.

  57 ink cartridge is designed for other models and not the 5610:

  http://h10060.www1.HP.com/pageyield/en-019/yields/OJAIO5600_page.html?cCode=us

• HP ENVY 5660: Bad error ink

  I have a fairly new HP ENVY 5660 I used ink program instant when I got it. (BAD idea btw since it has never detected the color was out and never sent me a new so he kept trying to print in black only)

  I stopped the service, and immediately it detected I was using one of the ink cartridges instant and said I had to get out. Fine. I went and bought new XL cartridges and put them in. I got about 10 printed sheets and then started having a "bad cartridge. Try cleaning the contacts' message. I cleaned the but kept getting the message.

  I decided to try the new reg instead of the XL cartridges and still get the message.

  I just lost money on 4 ink cartridges and do not think I should buy a new printer, since it is only around the age of 6 months.

  Can someone tell me how to clear this message? I tried to turn all market. Is it possible that the program Instank of ink is still running in the background and crashes me to use these ink cartridges?

  It's posible dora, you're using regular cartridges on all colors.

  Because if your using an instant ink and ordinary ink, which will not work.

  Two of them should be regularly ink cartridge/moment.

  And you mentioned that this printer is only 6 months, on a technical level, the printer is still under warranty, though wanting to give them a call they should replace your printer.

  I hope this helps.

• OfficeJet Pro 8170: Pending instant ink?

  Hello!
  
  CEN I hope help with this question. I bought my OfficeJet Pro 8170 steeplechase, finished the installation program and is enrolled in the InstantInk no problem. Connected HP says that my printer is online and ready to use, and it is registered to instant ink HP. However, on the printer itself, the display shows he still expects the Onlune Setup progress remaining to be done. It's me invites to go to hpinstantink.com, but I did it, and this site shows me that the recruitment is done so. I can't make the view on the change of printer and I can't turn it off - the printer comes repeatedly prompts to complete the installation even if I already did.

  I unplugged the printer and plugged in; Once the printer reconnected to my wireless network, he returned to offer me the options of 'Instant Ink HP no.' or 'Wait '.

  Any help that anyone can provide would be greatly appreciated!

  Is your printer the 8710 Officejet Pro I think the printer is working as my Officejet Pro 8620 - you can sign up for the moment of ink, but the subscription (and charges) will not start until you install one or more instant ink cartridges in the printer.  You should be able to say "No. HP Instant Ink" in the Setup and use installation cartridges until they are exhausted.  When the cartridges of configuration are exhausted, you can replace them with instant ink cartridges and your subscription will start.

  If you wish to contact instant ink HP people go to https://instantink.hpconnected.com/ and scroll down the page a bit.  There will be a link to the chat or telephone near the top right of the page

• OfficeJet Pro 8728: Officejet Pro 8728 and instant ink

  I received my new printer, a Pro OfficeJet 8728. Around the box, she mentions that she is instant ink compatible and is supplied with instant ink cartridges. I installed them and try to enter the instant the ink program for my 4 month free trial, however the site hpconnected says that my printer is not compatible...

  Help!

  Hello

  Another approach to try is to restore settings factory via SAP:

  1. Go to the integrated Web server and IP address of the printer as 10.10.52.76;
  2. Click on settings-> default settings-> Restore Factory Defaults (see the screenshots below for more details);

  

• HP Envy 5530: Message incompatible cartridges.

  Hello
  My printer display suddenly came with:
  "The cartridges listed are not for use in this printer."
  Who has disabled access to the screen and printing.
  Cartridge in question is 61/301.
  I am enrolled in "Instant ink" and so the cartridge was sent to me by HP. And has been installed properly.
  I'd be happy for any suggestion. Thank you.

  Hi @Yaffa1.

  Welcome to the Forums of HP's Support. I understand that your instant ink cartridges give you an incompatible error. I would like to help.

  This document should help solve the problem. HP ENVY, printers HP DeskJet - resolve the error 'Ink cartridge problem'.

  If the cartridge is a cartridge of subscription and belongs to HP. You can always contact the team to instant ink directly for assistance with this problem. If the cartridge is defective, they (as part of the service) will send you a free replacement cartridge.

  Instant ink contact information can be found in this post from Happytohelp.

  I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• 4502 want: Instant ink replacement

  Hi I have instant ink, my color cartridge is suddenly telling me that it is not compatible with my printer,

  anyone knows if it will be replaced or should I buy one? I cleaned the contacts.

  Hi @Petew1.

  Welcome to the Forums of HP's Support. I understand that you have found an instant ink cartridge incompatible message.

  When you subscribed to instant ink service, you are provided of cartridges as part of the service. These ink cartridges are the property of HP.  Therefore, as part of the service, defective ink cartridges will be replaced. Free of charge. No fees.

  It would be better to reach and communicate with the team of instant ink. You can find the phone number appropriate to your country of residence here.

  Alternatively, you can always send them a tweet. There is an option to send a tweet from your instant of ink account page.

  Let me know if that answers your question. If it did, that's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• Envy 7640: Instant of ink HP program

  I'm in the snapshot of HP ink problem. Members the week last with a new printer. Well, I ran out of black ink! (stupid little cartridge) I will receive ink immediately? Should I go buy and ink cartridge. If they automatically send the cartridge because the ink is on how long will it take.

  Hi @kozman

  This message has been modified to update the title of the document and link *.

  Welcome to the Forums of Support HP and the HP Ink program instant.  I think you have run out of black ink and have not yet received the instant ink cartridges.

  You should receive a welcome instant ink kit within approximately 10 working days of signing up for snapshot of ink.  You you have been sent an email with the tracking number for your welcome kit.  You can also connect to your connected HP account and check your instant dashboard of ink.  I've included the document registration to instant ink HP , which also has a FAQ section below.

  You can also discuss your instant account of ink with a live person.  I have included telephone numbers for different countries where the instantaneous program of HP ink is currently available.

  United States - HP Cloud Services to 1-855-785-2777 (indicating that your call is on the program of instant ink) from Monday to Saturday 8: 00-23:00 ET and Sunday 10: 00 HE-19:00 AND

  United Kingdom - HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays)

  France - HP Customer Service at 435-320-0969 (indicating your call is on the program of instant ink) Monday - Friday 08:00-18:00 (except holidays)

  Germany - the Customer Service HP at 069-2999-3434 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays)

  Spain - HP customer care at 913 754 769 (which indicates that the call is on the program of instant ink) Monday - Friday 08:30 to 18:00 (except holidays).
  
  Canada (English) - HP Cloud Services to 1-855-785-2777 (indicating that your call is on the program of instant ink) from Monday to Saturday 8: 00-23:00 ET and Sunday 10: 00 HE-19:00 AND

  Canada (French) - HP Cloud Services to 1-855-785-2777 (indicating that your call is on the program of instant ink) from Monday to Saturday 8: 00-23:00 ET and Sunday 10: 00 HE-19:00 AND

• Re: 5740 ink cartridge problem

  Same problem with HP Officejet 5742 using ink instant. Error for the last 5 days. No new HP cartridges and yet if I bought a new one and installed. This works. Pretty upset that the ink cartridges HP Instant service seems don't have not one) detect a problem b) to correct it. What's the point?

  Hi Spuggie,

  I'm sorry you have been having problems with your HP Officejet 5742 and instant ink cartridges.

  I don't know why your new HP cartridges are not arrive when you need them.

  For your questions, I recommend communicate you directly with ink HP now and see what they can do for you.

  https://instantink.hpconnected.com/us/en?jumpID=in_r11549_hpsupport_ii2_consumerinstantink_071014

  At the top of the page, you will find a number to call instant contact with ink.

  Explain your situation and see what they can do to help fix the problem!
  Jean

• HP ENVY 5530: Printer HP moment of new ink and now can't print with cartridges, I have already

  I recently had my printer replaced by HP due to a fault. I was told to just my HP cartridges that I did. However, I am bound to instant ink all with my printer which means now that I can't use the full ink cartridges that I have.

  Please notice that I am now without once again my printer that is causing me a huge disadvantage tonight.

  Hi @Badger4

  Welcome to the Forums of HP's Support. I understand that you are registered in the instant the ink program and you have had your printer replaced. I would like to help.

  I feel that this printer has not been replaced by the instant the ink Department. That or someone left dropped the ball.

  Instant ink cartridges are "locked" to the printer they are first installed in and may not be used for other printers. Who told you to swap the ink has made a mistake. In addition, your instant ink related to the old printer account must have been canceled. You should have been asked to contact the team of instant ink in order to register the replacement printer.

  You can join the team of instant ink via Facebook, Twitter or call the appropriate phone number. @happytohelp has an answer with all the current contact numbers and times to day. You can find it here.

  If you have any questions, or if this does not resolve the problem, let me know.
  If it solves your problem, please click acceptable Solution. This will allow other people with the same problem the solution easily. If you want to say thank you, feel free to click on the laurels.

• Allignment cartridge failed after loading new ink

  I have an Officejet J6480 printer all-in-one.  I loaded a new today black ink cartridge and the Avenue failed.  I followed all the instructions several times, tried cleaning the cartridges, but it still does not work.  I tried to print the document I did just before the addition of the ink and it prints all other lines.  Is this a bad cartridge?  I checked the expiration date and it is good until March 2010, so that shouldn't be the problem.  Is there anything else I can do?

  I kept watching this forum for an answer and noticed a point where the user has indicated that a failure of several attempts to clean and align the heads 'magic' worked.  I had not used the printer for a week and decided to give it a try.  It worked.  The printer is fine, after resting for a week and then try cleaning followed to line up.  It would be always interesting to understand why.  I'm glad that I didn't miss to buy more cartridges and throw it.

• HP Officejet Pro 8610P: instant registration of ink

  I just change my ink cartridge for the first time and when you're done I received a message that I should write in ink instant program.    I am registered at the time that I bought the printer.   How can I check that.

  Hi @DanMcCarter.

  Welcome to the Forums of HP's Support. I understand that you are asked to register your printer after installing Instant ink cartridges. I would like to help.

  You can check your registration by connecting to your instant account of ink at instantink.com

  Ink HP Instant - logging in to your account snapshot of HP ink

  It could be that the printer is unable to connect to the server or he fell the account. It may be a replacement printer?

  Let me know what you find.