internal keyboard mouse has stopped working

The cursor does not appear and I can't use the keyboard key.

Press Windows key + R

Type: devmgmt.msc

Press enter on your keyboard

The top and bottom of your keyboard to navigate to the mouse and pointing device

Press the right arrow to expand

Select listed pointing device

Press the context menu key on your keyboard between the Windows key and the CTRL

Follow the wizard screen to uninstall it

When the uninstall is complete

Press Alt + F4 to close the Device Manager

Press Alt + F4 to close all programs until you see the desktop

Press Alt + F4

Press "R" key to restart the machine

The mouse should be redetected.

If the problem persists, try to do a system restore before you began to experience the problem.

Tags: Windows

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