internet access market randomly turns

I have had my HP Touchsmart since they first hit retail stores, equipped of Windows 7 (home edition). I use a router Belkin - maybe 2 years old, one new Cisco modem connected to a broadband provider. Only recently - maybe two months - my internet access began to turn and random. I know that my PC is the problem because when my access goes out, my wife - sitting across the room - will go to another website or page without problem. I'm also close enough to the modem I tried cabling between the modem and the PC with the USB cable, my computer will not recognize. It is completely random and can happen many times per hour or several hours without losing access. If anyone can help, please forgive me if I'm not real tech savvy and use language accordingly. Oh, BTW I got an error code only once. I think it was 605 (?). I also figured that it may have started after a recommended Windows Update, so I tried to fix a way of restore point before the problems started. No improvement.   Thanks in advance. Tim Update: Sorry if this message more than once. I lost access right when I clicked on submit.   Update II: of the disconnect and reconnect (saved text using Ctrl + v) and lost again before I could present. Moved away, came back 10 minutes and access was restored. Will try again.

Hi Tim,.

What is the full error code that you received?

I suggest to refer to the article below and follow the instructions.

Why can't I connect to the Internet?

http://Windows.Microsoft.com/en-in/Windows7/why-can-t-i-connect-to-the-Internet

Wireless and wired network problems

http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Hope the information helps, if you have any additional questions, feel free to post. We will be happy to help you.

Tags: Windows

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