Internet and network problems

I have a big red X on my wireless signal icon, but I can still connect to the internet. Then after the recent updates I lose internet totally. Summer fixing it through system restore. Tired to do it every two days. Contacted verizon, they say it's a problem of configuration system32folder. But what I do about it?

Hi LorenzoMiller,

Thanks for posting your query in the Microsoft Community. According to the description of the problem, there is a red X on the icon of the wireless signal. Provide the following information:

·         Updates (issues KB) have you installed?

·         You get the error message?

·         You use a third-party security software?

Follow these methods.

Method 1: Temporarily disable the security software .

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2: Follow these steps:

Step 1: Start the computer in safe mode with network and check if the problem persists.

Startup options (including safe mode)

Step 2: If the problem does not persist in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

Note: After completing the steps in the clean boot troubleshooting, follow step 3 from the link to start the computer to a Normal startupmode.

Method 3: Follow the steps in the article.

Windows wireless and wired network connection problems

You can see these articles for more information:

How can I troubleshoot network card?

How to reset the Protocol Internet (TCP/IP)

I hope this helps. Let us know if you need more assistance.

Tags: Windows

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