iPod is not recognized on Portege series

Third time trying to get an answer to this problem of this forum.

Have reinstalled the software from the recovery CD.

Yes, I have installed iTunes.

The USB port will now speak and read a memory stick - good.

BUT when I plug in the iPod it is recognoized as an iPoD but the dialog box install new hardware wizard comes up and we're back to where we started. After only 2 cycles now does not even recognize iPod when it is connected.

I'm at my wits end. Between me and my kids, we have several iPODs and iTunes seems to be only able to manage an iPOD by computer there are several computers to manage them - so really need this to work on the laptop.

I found your other discussions on this topic:

http://forums.computers.Toshiba-Europe.com/forums//message.jspa?MessageID=85685#85685
http://forums.computers.Toshiba-Europe.com/forums//message.jspa?MessageID=102975#102975

According to you the message there is nothing wrong with the laptop or USB port because after using Recovery CD and the installation of new windows, the iPod stands!

Note that Windows can be a mess if you always change and connect different USB devices!
In most cases the keys of registry and drivers are confused ant therefore defrost the USB cannot be recognized again!

You should ALWAYS use the 'USB safety remove option' before disconnecting the USB device!
Ensure that you have installed all Windows patches and patches!

If the USB ports will not recognize the iPod try to remove all device manager, and then connect your iPod again! Sometimes, it helps.

Tags: Toshiba

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