IRQL_NOT_LESS_OR_EQUAL 0x0000000A after installing Windows updates

Similar Questions

• 0 x 80244004 error after installing Windows Update Agent 7.6.7600.256

  After installing Windows Update Agent 7.6.7600.256 22/06/2012, I no longer see the Windows Update page when I run Windows xp and get this error 0 x 80244004, any response?

  Hello

  I saw an answer posted by (DevekY) and it's here:

  (Go to Advanced Setup ESET
  Web and email-> Web access and anti-phishing protection-> HTTP, HTTPS
  Installation scanner HTTPS-> HTTPS filtering mode

  Select "do not use HTTPS protocol control")

  I did this and solved my problem (have no more error 0 x 80244004)

  But what do you think? My computer will not be endangered?

  Thanks a lot for your time to help me.

• I don't see the desktop icons after installing Windows updates.

  Original title: connection user init failure

  I m using windows 7 pro. After installing the updates, I have problem with the icon on the desktop .i has no icon on the desktop when you connect. get the message the CONNECTION USER INIT FAILED. After pressing ALT + CTRL + delete > taskmanager > run > Desktop Explorer icons is displayed... .i tried many time to solve this problem of the customer service, but they are unable to solve this problem. Please please help

  It is not possible for me to every time the format of the system

  kindly, please give solution.

  My system is connected to the network with 3 PCs and all are licensed copy.

  Hello

  Welcome to the Forums Community Microsoft and thanks for posting the question.

  According to the description, you get an error message "FAILED CONNECTION USER INIT" after installing Windows updates.

  From my research, this problem occurs if the Userinit key in the Windows registry has been changed. For example, this problem may occur if the Userinit key has a value, but no binary data.

  I suggest you follow the steps mentioned below.

  Method 1:

  Step 1: Start the computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: Check the value and binary Userinit registry data

  Important: The following instructions contain the steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information, view the article in the Microsoft Knowledge Base:

  Back up the registry
  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  a. start Registry Editor. To do this, click Start, type regedit in the search box and press ENTER.

  b. click continue.

  c. Locate and then click the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

  d. in the right pane, right-click Userinit, and then click change.

  e. in the value data box, type hard disk:\Windows\System32\userinit.exe, and then click OK.

  Note: The placeholder of the hard drive refers to the drive on which Windows Vista is installed.

  f. close the registry editor.

  g. restart the computer.

  Method 2:

  Restore the system to an earlier point before installing this application.

  
  http://Windows.Microsoft.com/en-us/Windows7/what-is-system-restore
  System Restore can return your files system to a point in time before you noticed a problem, without affecting documents, photos, or other personal files. If the system restore does not resolve the problem, you can undo the restore operation and choose a different restore point.
  
  More information on:
  
  System Restore: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions

  Hope this information helps. Get back to us if you have more queries about Windows.

• lost touch pad dell drivers after installing Windows updates.

  Separated from this thread.

  I did the update and lost contact dell drivers pad and now I can't play all the games that I got on the computer. The previous update lost my sound card drivers.

  Hi Craig,.

  Thanks for posting your question in the Microsoft Community forums.

  I'm sorry to know that you are facing problems after installing Windows updates.

  Any Windows specific update which is the origin of the problem or you face the problem after installing updates? This is to check if the updates you receive are associated with hard devices.

  To view your history of update, follow these steps:
  a. open Windows Update by sliding into the right edge of the screen (or, if you are using a mouse, pointing to the corner bottom right of the screen, move the mouse upward), tapping or clicking on settings, tapping or clicking change PC settingsand then by typing or clicking on update and recovery.

  b. press or click view update history.

  I wish that you install the Dell Web site touchpad drivers.

  You can refer to this article for the procedure: http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=1JW07

  In addition, if all of the updates are at the origin of the problems with the hardware on the PC, then I suggest you also update the drivers from the Dell Web site chipset.
  See the article:

  Download and update drivers
  http://Windows.Microsoft.com/en-us/Windows-8/all-drivers

  Let us know if it helps. If you have any other questions, we will be happy to help you.

• No sound after installing Windows Update KB2962407 on Windows 8

  After installing Windows Update KB2962407 (RT of Windows, Windows 8 and Windows Server 2012 cumulative hotfix: June 2014), the PC loses all the sounds.  Its returns if I uninstall this update.

  Hello

  Microsoft has confirmed that this problem occurs on some Windows 8 PC.  You can solve this problem by opting for Windows 8.1.

  Microsoft made in Windows Update KB2962407 to fix this problem.  While installing Windows 8.1 is the preferred method, you can also resolve this problem in Windows 8 by checking the updates of Windows and reinstall Windows Update KB2962407 .

• After installing Windows Update, all programs are very slow or have stopped responding.

  Original title: O.S. corrupted by Windows updates!

  After the Windows updates installed, all THE progs. v. slow or stop in response, & System Restore will not work. Scan found no virus.

  Hello

  Please repost the link below in the windows update forum

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

• Computer crash - blue screen after installing windows updates

  After you have installed Windows updates waiting on the computer earlier this week, we were not able to get the computer working again.  We were asked to back up and restore the factory settings, which we did.  It instructions update you Windows. When we download the updates it crashes again.  Does anyone know if there is a problem with one of the recent updates that we should avoid so that we our computer working again?

  Hello

  Since you are quite sure this is an update to the source of the problem I want to troubleshoot using this method.

  Control Panel - Windows Updates - upper left settings - set to download but allow you to install them.
  To operate the system and see if there are problems.

  If no problem try to apply updates in small groups or even one at a time, depending on how
  There are many. Beware especially of driver updates that may be older that you have or
  those even incorrect.

  ---------------------------------------------------------------------------------------------------------------

  These can help to solve the problems of update.

  Control Panel - Windows Updates - lower left Installed Updates - uninstall or change

  Or

  Remove an update
  http://windowshelp.Microsoft.com/Windows/en-us/help/182043da-fc3e-4220-AFBC-d9b09f2b2a1a1033.mspx

  Or

  The problems with the removal of updates
  http://windowshelp.Microsoft.com/Windows/en-us/help/5a319824-5cb5-493d-9151-9a97d0f565b61033.mspx
  Or

  How to uninstall updates in Windows Vista
  http://www.vista4beginners.com/how-to-uninstall-Windows-Vista-updates

  Disable or hide optional updates on Windows Vista
  http://www.howtogeek.com/HOWTO/Windows-Vista/disable-or-hide-optional-updates-on-Windows-Vista/

  ============================

  If necessary, you can get free reports of incidents.

  Windows updates - free Incident report

  Go here and click on-> Windows Update fails while searching, downloading or installation of updates
  http://support.Microsoft.com/GP/wusupport#tab3

  The security updates, you can get free support Incident report
  http://www.Microsoft.com/protect/resources/support.aspx

  I hope this helps.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Get his problem after installing windows update on May 18, 2016

  Original title: updated 18/06/2016

  Has anyone else been having sound problems with the new batch of updates? I tried to download the drivers, but that didn't work and now I had to restore my system from the 18th daily. Any ideas on how to identify the update is the cause or what driver I may have missed? My computer is a Dell Latitude E5420, running 64-bit Windows 7 Prof. Any other information needed let me know. Thank you!

  Hello

  According to the description, I understand that you are facing the problem in your computer after Windows installation updated May 18, 2016.

  Yes, you can view the installed update so that you can identify the updates that are installed in May 18, 2016.

  Please follow the steps to see updates history in Windows 7:

  1. Click the Start button.

  2. Then select Control Panel > programs.

  3. And then, under programs and features.

  4. Select view installed updates.

  View update installed please check that the update installed in May 18, 2016 and uninstall the update one & check if the sound is working well and find the culprit, update.

  Please follow the methods described below to check if it helps:

  Method 1: perform a Clean boot and install Windows Update.

  If its a major update, I recommend you put the computer in a clean boot state and install it again in order to minimize interference that could cause this noise problem.

  Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

  How to perform a clean boot in Windows

  Note: see 'How do I reset the computer to start normally after a boot minimum troubleshooting' to reset the computer starts normally after troubleshooting.

  Method 2: uninstall and reinstall the Sound Driver.

  1. Press Windows + X key.
  2. Type devmgmt.msc (to open Device Manager)
  3. Find and select the audio driver.
  4. Right click on the driver.
  5. Uninstall the audio driver.

  Windows automatically installs the generic driver, otherwise I recommend you download & install audio driver on the website of the manufacturer to check if it helps.

  Hope this information is useful, if the problem persists please write us back with the quick information so that we can help you further.

• Cannot open iTunes, after installing Windows updates.

  Original title: I Tunes

  Just did a windows update and now ITunes doesn't open

  Hi Sean,

  To provide the proper resolution, I would need more information on your side.

  1. which version of the operating system are you using?

  2. What are the numbers of installed Windows updates Knowledge Base article recently?

  3. that you get an error message when opening ITunes? If Yes, what is the exact error message?

  This problem may occur if the iTunes software is corrupted.

  I suggest you to uninstall and reinstall iTunes and check if it helps.

  
  Remove and reinstall iTunes, QuickTime, and other software components for Windows Vista or Windows 7
  http://support.Apple.com/kb/HT1923

  Hope this information helps. Please provide the necessary information to help you further, I'll be happy to help you.

• Pogo games won't load after installing windows updates

  Windows updates were installed last night. I was on the computer at the same time play games on pogo.com. I closed IE and authorized updates run. After installation and restarting, my pogo games will not load. Everything else on the site seems to work fine. Since thiese updates, I had the IE window pop up without be clicked to open, my voip for a short period, does not open. When I discovered the problem with the games, do not load, I tried to clear my NET temporary files, erased the java cache, which usually fixes this kind of problem. It made no difference. I ran disk cleanup, no change. I ran ccleaner, no change. I tried 2 restore points, failed on both. I have Vista OS. There were several updates installed, all but 1 were recommended, most of the rest were for components of microsoft office. I have all the modules of the tool bar disabled except for java, sun microsys, Adobe shockwave, components of Skype and norton/symantic components. I did a norton scan and nothing detected, my software is up to date. I have enough disk hard vacuum to play games online in pogo. pop ups are allowed for ea and pogo games. Should I tryu uninstall update 1 by 1 or what?
  Please answer as soon as possible. I tried to call support (@ 5:30 p.m. CST), but there was no answer. I am disabled and spend a lot of time playing games and "intermittent with friends" on pogo. I usually am troubleshooting for my group of friends when they have computer problems, but this has me stumped... Help... Thanks a lot for your suggestions... Lana57D

  Hi Lana57D,

  Thank you for using answers Forum.

  What happens when you try to load the game?
  You receive an error message that you can post on this forum?

  First thing I suggest is to reset the internet settings for Internet Explorer:
  Method 1: Reset the Internet Explorer settings if you have Internet Explorer 7 or Internet Explorer 8 is installed, you can repair damaged files or missing registration information in Internet Explorer 7 or Internet Explorer 8. To do this, follow these steps:

  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options .
  3. On the Advanced tab, click reset .
  4. In the Reset Internet Explorer settings dialog, click reset to confirm.

  Then the next thing that I propose would be to re - install your Java installation.
  Here is a link to the Pogo site that explains this operation.

  http://eapogo.custhelp.com/cgi-bin/eapogo.cfg/php/enduser/std_adp.php?p_faqid=5794

  Please let us know if that helps.
  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Computer hangs after installing windows updates...

  computer hangs after the installation of update.  Full system restore and the computer worked fine for a week. Has started having problems still... verified and automatic updates for windows have been downloaded and installed today. Confused about where to go from here. Help, please. Thank you!

  To be clear, the issue is not appeared since the updates have been installed one at a time, correct?

  KB2447568 is A compatibility view list update is available for Windows Internet Explorer 8:23 November 2010
  The KB updates a file in Internet Explorer.
  There is a small chance that Trend Micro has a conflict with the update. If this is the issue, then there would be more posts on this topic.
  This looks like a temporary glitch occurred.

  The only suggestion I would make is that when there are a bunch of updates, as there was in December, then it would be better to install the most complex by themselves.
  This would mean that changing setting Windows updates for "download updates for me, but let me choose whether to install them.
  For example, the cumulative update for Internet Explorer, KB2416400, would be installed last, and by himself.

  And, since you pick a time to install updates that have been previously downloaded, then you can install them in groups of 4 and If it is another problem caused by them or their installation, you will be able to refine specific update was the cause.

  Expert MowGreen Windows IT Pro - consumer safety

• Vista - boot failure after installing Windows updates

  Hi, I use windows vista and for the last two days every time I shut down my computer, load 16 updates. Then when I restart my computer, it will start up repair and system restore. It would seem that these updates are causing a problem launching. 4 are the updates for office 2007, so I don't think it's one of those at the origin of the problem, but the other 12 are related to questions of security and authentication with vista and I suspect this is one of them. Help, please! I copied the updates below.

  A security update cumulative for Internet Explorer 7 for Windows Vista (KB2360131)

  Download size: 7.5 MB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  Security issues have been identified that could allow a malicious user to compromise a system running Microsoft Internet Explorer and to gain control. You can protect your system by installing this update from Microsoft. After you install this item, you may have to restart your computer.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=202013

  Help and Support:
  http://support.Microsoft.com

  Update of security for Microsoft Office Excel 2007 (KB2345035)

  Download size: 8.5 MB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A vulnerability of security in Microsoft Office Excel 2007 that could allow arbitrary code to run when opening a file modified for malicious purposes. This update resolves this vulnerability.

  More information:
  http://support.Microsoft.com/kb/2345035

  Help and Support:
  http://support.Microsoft.com/?ln=en-us

  Update of security for Microsoft Office Word 2007 (KB2344993)

  Download size: 8.8 MB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A vulnerability of security in Microsoft Office Word 2007 that could allow arbitrary code to run when opening a file modified for malicious purposes. This update resolves this vulnerability.

  More information:
  http://support.Microsoft.com/kb/2344993

  Help and Support:
  http://support.Microsoft.com/?ln=en-us

  Update of security for Microsoft Office System 2007 (KB2344875)

  Download size: 7. 4 MB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A security vulnerability in the 2007 Microsoft Office System and the Microsoft Office Compatibility Pack that could allow arbitrary code to run when opening a file modified for malicious purposes. This update resolves this vulnerability.

  More information:
  http://support.Microsoft.com/kb/2344875

  Help and Support:
  http://support.Microsoft.com/?ln=en-us

  Update security for Windows Vista (KB2207566)

  Download size: 189 KB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A security issue has been identified that could allow an unauthenticated remote attacker to bring the affected system to stop responding. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=201705

  Help and Support:
  http://support.Microsoft.com

  Update security for Windows Vista (KB2281679)

  Download size: 357 KB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and take control. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=201722

  Help and Support:
  http://support.Microsoft.com

  Update security for Windows Vista (KB2296011)

  Download size: 1.1 MB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and take control. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=201086

  Help and Support:
  http://support.Microsoft.com

  Update security for Windows Vista (KB2378111)

  Download size: 12.0 MB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and take control. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=201098

  Help and Support:
  http://support.Microsoft.com

  Update security for Windows Vista (KB2387149)

  Download size: 557 KB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and take control. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=201703

  Help and Support:
  http://support.Microsoft.com

  Update security for Windows Vista (KB979687)

  Download size: 881 KB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and take control. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=190553

  Help and Support:
  http://support.Microsoft.com

  Update security for Windows Vista (KB979688)

  Download size: 216 KB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and take control. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=190553

  Help and Support:
  http://support.Microsoft.com

  Update security for Windows Vista (KB981957)

  Download size: 1.0 MB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A security issue has been identified that could allow an authenticated local attacker to compromise your system and take control. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=201093

  Help and Support:
  http://support.Microsoft.com

  Update security for Windows Vista (KB982132)

  Download size: 118 KB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and take control. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=194560

  Help and Support:
  http://support.Microsoft.com

  Update for the filter of junk e-mail in Outlook 2007 (KB2410711)

  Download size: 3.1 MB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  This update provides the filter of junk e-mail in Microsoft Office Outlook 2007 a more current definition of which e-mail messages should be considered junk e-mail.

  More information:
  http://support.Microsoft.com/kb/2410711

  Help and Support:
  http://support.Microsoft.com/?ln=en-us

  Update for Windows Vista (KB2345886)

  Download size: 1.3 MB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  Install this update to help strengthen authentication information in specific scenarios. After you install this item, you may have to restart your computer.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=202472

  Help and Support:
  http://support.Microsoft.com

  Windows malicious software removal tool - October 2010 (KB890830)

  Download size: 2.6 MB

  You may have to restart your computer for this update is taken into account.

  Update type: Important

  After the download, this tool runs once to search your computer infections by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and remove infections found. If an infection is detected, the tool displays a status report the next time that you start your computer. A new version of the tool will be offered each month. If you want to manually run the tool on your computer, you can download a copy from Microsoft Download Center, or you can run a version online from microsoft.com. This tool is not a replacement for an antivirus product. To help protect your computer, you must use an antivirus product.

  More information:
  http://go.Microsoft.com/fwlink/?LinkId=39987

  Help and Support:
  http://support.Microsoft.com

  I had a similar problem. The update worked for me was KB2360131, I had to hide and the rest updates went well. This is what I did:

  (1) turn off the automatic updates

  (2) set up the Windows Update service manual init

  (3) restart

  (4) delete C:\Windows\SoftwareDistribution directory of the Windows folder

  5) go to the Windows Update site and search for updates

  (6) once he finds all the updates, go to the list and hide KB2360131

  (7) install the rest

  It will be useful.

• Problems after installing Windows Update

  Original title: update Windows 7

  After Windows 7 automatically updated most of my desktop icons, favorite on my site had disappeared. My home page has been changed and I had to re-select-the. Anyone who met with what I had to do a system restore to do things to normal?

  Hello

  ·        Who was the Windows update that caused the problem?

  ·        You have reinstalled Windows Update once you have made the system restore?

  If you have not yet re-installed updates you can do so one by one, which will help you identify which update caused the problem. To check the updates are installed on your computer, follow the link below.

  http://Windows.Microsoft.com/en-us/Windows7/see-which-Windows-updates-are-installed

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• After installing windows update that I am unable to access e-mail on icewarp.

  Original title: CONFLICT of EMAIL

  I USE ICEWARP WEBMAIL TO MY BUSINESS EMAIL ADDRESS. I REINSTALLED MY OS (VISTA BUSINESS) AND MY EMAIL has WORKED very WELL, BUT after DOWNLOADING THE UPDATES, I can't ACCESS it FROM MY COMPUTER. What'S CAUSED this PROBLEM UPDATE?

  Hello
  
  1 you get an error message when you access the emails?
  2. do you remember the number updates that you have installed?
  Click Start in the search box, type Update, and then in the list of results, click Windows Update. In the left pane, click view update history.
  
  Method 1.
  Another possibility is that a program or a third-party application could be the cause of the conflict.
  See the article below for instructions on how to start your computer in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: When the diagnosis is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.
   
  Method 2.
  You can also check with the Icewarp support for other possibilities.
  Here is the link.
  http://eSupport.IceWarp.com/
  
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Blue screen of death after installing Windows updates that are automatically downloaded

  My computer got up until I get the blue screen whenever I try to install a Windows Update automatically downloaded.  The list of updates pending installation are KB978207, KB974470, KB971644, KB972270, KB905866, KB960362 and KB890830.  The first time that I have updated I just had the system install 7 all at the same time.  I got the blue screen and the computer may not restart normally.  Made the system restore and I tried to install each update one at a time.  7 all finished by gives me the blue screen with no reboot successfully after one of them.  I don't know what to do next.

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft