Is no longer able to print from MacBook Pro Wireless to wired C7280

I've been grafted this on an existing thread, thinking it was the same question.  Looks like it was something else now, so I thought I should probably for this spin-off on its own thread.

Details:

Printer: The Photosmart C7280 all-in-One, connected to the network via Ethernet, IP 192.168.1.5 (confirmed with the network Menu > view network settings > display wired summary)

Router: Verizon/Actiontec MI424-WR (Verizon FiOS) with

* Ethernet ports

* 802. 11B and 11 g with WPA encryption

Desktop computer: iMac with Mac OS 10.5.8, Ethernet connection.  I initially installed the HP from the CD software when we arrived the 7280 a few years ago, but we've probably updated since then.

My laptop: MacBook Pro with Mac OS 10.5.8, WiFi.  I think that the HP software has been downloaded originally from hp.com (rather than the original CD).

Mobile woman: MacBook with Mac OS 10.6.3 free Wi - Fi.  Downloaded HP software from hp.com.

We have been able to print from laptops on the 7280 until several days ago.  After that, whatever it is sent by laptops remained on the queue of the printer without any reaction from the printer, even after the usual stuff (electric bike on printers, printers pausing and unpausing, holding jobs and unholding, etc..)

Our laptops seem to lose wireless connection a bit more frequently than normal, and at first I thought it was the problem.  Lately, however, can't do anything to print even when wireless connection remains strong.  I can print from iMac, however.

As stated above, my wife MacBook has 10.6.3, so I'll try instructions on other threads to uninstall the HP software and using the built-in 10.6 drivers.  If I can lift the MacBook from my wife long enough :-)

During this time, I tried to troubleshoot my MacBook Pro.  I can ping 192.168.1.5, and I can pull up the printer web page by entering '192.168.1.5' in my web browser.

So I followed the instructions here:

e http://h10025.www1.HP.com/ewfrf/wc/document?docnam = c01893662 & tmp_task = solveCategory & lc = en & dlc = en & c...

(title: Mac OS X: print jobs are stuck in the print queue and Will not print on a network product)

I followed the Solution 1 (remove and readd printer) until I got to steps 7 and 8.  The printer has not been automatically added to the list of printers, so I clicked on the Add button, but was not able to choose my printer in the list.  Some information contained in Solution 2 seemed to hint that I had a connectivity issue and suggested that I look for network connectivity solutions.  Unfortunately, all network connectivity as Windows-specific utility called FAQ, so I decided to uninstall the HP software (using Uninstall HP).  I downloaded HP_Installer_PSC7200_v9.7.1.dmg to hp.com and ran to her, but here's what happened:

  • To step select the device, no device appears even if the printer is turned on and on the network.  (As noted earlier, I can ping it.)  I checked "my device is not listed" and clicked on continue; When "Photosmart C7200 series" appeared, I chose it.
  • In the subset "Select device connection", I chose "network". (The "device" in this question is the printer - right?)
  • I went through the step of the installation.
  • No device has been registered at the configuration stage.  I have it handled in the same way that step select the device ("my device isn't", continue, click on 'Photosmart C7200 series' continue, 'Network', continue.)
  • This time, I got this dialog box: "If your device is not listed, it is not supported by the installer.  Please visit www.hp.com/support to download an installer, if available"even if it was the correct Installer for C7200 and Mac 10.5.

I forgot something?  What should I try next?

It seems that the printer is OK and that it is on the network.  You can optionally set a static IP for it, but we will do things first.

The first thing I would try would be to reset the printing system on all the Macs in the problem:

-Sys Prefs, Print & Fax
-Right (Ctrl) click the box of the print queue and select Reset Printing System.
-Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

If it's not it there may be something to do with the router.  I have some ideas, if necessary.  Let me know.

Tags: HP Printers

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