ISE hung backup

It seems that the backup is hooked on the head node of ISE 1.3.

-J' created a repository in the GUI and a backup for her. The repository was not accessible then backup is stuck at 75%, he was not doing anything for the last week.

ISE01 # display the State of the backup
% State of configuration backup
%% ----------------------------
name of the backup %: pre_2.0_upgrade
% repository: Shared_Network_Drive
% start date: Mon Nov 30 11:35:59 PST 2015
% on demand: no
% triggered from: web Admin UI
% Host: pwise01.dpw.co.la.ca.us
% status: the backup is in progress...
% of progression: 75
% progress message: move to the backup to the repository file

% Backup operation status
%% ------------------------
% No data available. Try 'See the backup of history' or the operation ISE audit report

-created a repository FTP on the command line, checked that the ISE server can access, and then began a backup to it.

ISE01 #backup configuration_1 repository upgrade ise-config SOAndSO plain encryption key
% Warning: up to 1 200 seconds to APP_BACKUP finish pending...

-If I try to stop the ise application I get locked database

request stop ise

Waiting up to 20 seconds to lock: APP_BACKUP APP_BACKUP to complete
Database is always blocked by lock: APP_BACKUP APP_BACKUP. Abandonment. Please try again later
% Error: another process DB ISE (APP_BACKUP APP_BACKUP) is underway, can not run the Application at this time to stop

-tried to cancel the job from the GUI, I get this message

Did you reload via the CLI?

Tags: Cisco Security

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