Issue of scanning HP Officejet 7612

Similar Questions

• HP Officejet 7612: Problems scanning with Officejet 7612

  I try to scan at 600 dpi in my scaner but is not working, it say something about a connection problem.

  When I install it all first it kind a work, he said: the thing a problem conection but done analysis anyway.

  I can scan at 300 dpi, no problem, but I really need of the 600 dpi or at least 400 dpi, which is not an option.

  Anyway to fix this?

  Hello @Barberi, thank you very much for your answer.

  It looks like a problem with the drivers on your computer. Follow the instructions below to completely uninstall the current drivers and reinstall the MAC OS 10.11 drivers.

  • Click on 'Search' in the Dock.
  • In the menu bar, click OK, click Applications, and then open the HP or Hewlett-Packard.
  • If the HP uninstaller program is located in the folder, double-click it, and then follow the on-screen instructions to uninstall the software.
  • If the HP uninstaller program is not in the folder, go to the next step.
  • Click and drag the HP or Hewlett-Packard folder to the trash icon in the Dock.
  • In the menu bar, click OK, click go to folder, type/Library/Printers, and then click OK. The Printers folder opens.
  • Click and drag the HP or Hewlett-Packard folder to the trash icon in the Dock.
    Restart the Mac.
  • Right-click or Ctrl + click on the trash icon, then select Empty trash.
  • Then go to http://hp.care/2cyaSUh and download the MAC 10.11 drivers and install them on your computer.
  • So try and scan using the new scan application installed with the drivers.

  Let me know how it goes!

  See you soon

  Please click on "acceptable Solution" on the post that solves your problem to help others to find the solution. To show appreciation my help, please click "Thumbs Up icon" below!

• OfficeJet 7612 - scanning in the Yosemite Mac problem

  Hello

  A few days ago, I bought an all-in-one OfficeJet 7612 and from the beginning I am not be able to scan to the computer (only to emails or usb).

  It's what I've tried and I get:

  1. Install the drivers and full software from the CD provided with the product: It appears to turn on the option scan to the computer . But whenever I try to do, a message in the iMac says: could not establish a connection with the printer.
  2. Download the last update on the HP driver support site: He always says that to computer scan cannot be enabled, and that I should download and install the latest driver.
  3. Installation using AirPrint printer: It recognizes the printer and even the fax feature, but never the scanner.

  I don't no what to do, it looks like there is no full support for my 7612 in Yosemite.

  Can anyone help me?, I'm doing something wrong?

  OK, I managed to do this work, that's what I did:

  1. Uninstall the HP driver through the uninstall program that comes with it.
  2. I deleted these two files from the: < youruserhere > /Users//Library/Preferences
  • com.apple.print.custompresets.forprinter.Officejet_7610_series.plist
  • com HP. DeviceMonitor.plist
  1. Restart the iMac (I don't know if that helped, but I did anyway).
  2. Install the printer using AirPrint.

  I deeply thank RnRMusicMan who was helping me through all this time trying to make this work.

  I hope this can help someone who found this problem too.

• OfficeJet 7612:7612 scan multiple pages to a Doc

  We have recently improved our XP OS to Win8 and now custom 7612 scan multiple sheets in a single document.  When he scan (one sheet) it scans at 11 x 17, at the end of the analysis, it has gray shading. I tried changing the settings, but I am at a loss.   What I've read here the HP Director is supposed to pop up as well, in my opinion, that does not happen.  Help, please

  Hello @sprinklerlady!

  Thanks for posting on the HP Forums!

  I should be able to provide assistance on your Officejet 7612 does not scan multiple pages in a single document.  It looks like you can have just a software problem.  I think it would be a good idea to start over again and get rid of all printing software and reinstall it.   Once the uninstall is complete, it would be wise to perform a cleanup of the computer disk. A disk cleanup will improve the performance of the computer and remove the temporary files that may cause problems during the installation of the software. Once disk cleanup you must restart the computer and reinstall the HP software.

  To uninstall the HP software, click here: uninstall the HP software

  To perform a disk cleanup, click here: perform a disk cleanup

  To download the HP software, click here: HP Officejet 7610 series full feature software and drivers

  Please post back and let me know how everything turns out

• OfficeJet 7612: Scan 12 x 12

  I got my wife an Officejet 7612 to be able to print and scan its Scrapbook albums. I bought 13 "x 19" paper to make printing and I'm trying to scan a page 12 "x 12" scrapbook that fits on the tray to scan, but I get an error when I select a custom 12 x scan size 12. "

  Is there a way I can scan the complete, original, 12 x 12 scrapbook pages to create digital files and and print?

  Hi @kmc1mfra,

  Welcome to the Forums of HP Support! I see that you are interested in the analysis of 12 x 12 "scrapbook pages with your HP Officejet 7612, but when you try the Scan you get an error message.

  After taking a glance in the specifications of the product for 7612 JO under the Specs of scan, it lists:

  Maximum scan of glass size: 297 x 432 mm (11.7 x 17.0 inches)

  Please make sure that you scan within the recommended size of the glass.

  For the ADF:

  ADF maximum scanning size: 216 x 356 mm (8.5 x 14.0 in.)

  I hope this helps you, please let me know if this can help.

  Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• HP Officejet 7612 pilot error issues.

  I recently bought a HP Officejet 7612 all-in-one printer and it connects to my wireless network and when plugged directly into the computer with a USB cable, the computer recognizes it as a 7610 and then windows search for drivers, unless a driver is but the printer is unable to connect to the system.  The installation disk supplied with the printer is a 7610 model.  I tried to go online to HP and download the drivers and the error message still appears. I bought a 7610 in June and the printer immediately hooked to my wireless network and working properly without any problem of driver.

  I have to the best of my knowledge through all the troubleshooting steps HP recommends at least twice with the same results.  I tried updates, patches, everything that can update the software that came with the printer so that it can connect.  Always the same result.  It can not connect through the wireless and wired, he can't download all the drivers. the wireless on the printer icon is on.  My operating system is Windows 7 Ultimate 64.

  Appreciate any help.

  Welcome to the @Learner35 forums.

  I would like to try and help you with installation problems you are having with your printer Officejet 7612 large Format and Windows 7. I have a few ideas in mind below for you! Also, the file name of the driver for the JO 7612 is OJ7610_971 - 1.exe, which is the suitable driver for your printer, just to clear the air on this.

  1. the printer uninstall: uninstalling the printer software

  2. If there is a problem of uninstalling, use this tool to uninstall: Microsoft Fix It

  3. restart your PC.

  4 run a scan on your PC: File Checker system to help to restore system files

  5 opt-out and re-registration the Microsoft Windows Installer service:
  1. click on the Start menu and type "cmd" in the search field and press ENTER.
  2 type "msiexec /Unregister" and then press ENTER.
  3. Type "msiexec/regserver" and then press ENTER.

  6. restart your PC and now perform a boot in Windows.

  7 reboot your PC once, temporarily disable your firewall and download and try the installation again:

  HP Officejet 7610 series full feature software and drivers

  I hope these steps you, help to have a wonderful Thursday

• HP Officejet 7612: issues paper

  Hello

  I recently bought a hp Officejet 7612 and I can print on A4 ok, but when I print on A3 paper. Printer sheets sheets once mark throughout the page, about 3 inches high. This brand also had a dark border, so I can't just it smooth to get rif of it.

  I don't know what is the cause of problems

  Hi @EdJamer,

  Thank you for reaching out to the forums! I understand that you are having problems with paper getting a crease mark when using A3 paper size. I'd love to help you.

  In the printer driver settings, place the ordinary paper to paper.

  • Printing and change print settings (OS X).

  Then try to print again to see if you have the same results.

  If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!

• OfficeJet 7612: 7612 Officejet wireless communication has been disabled

  Hello

  I am really puzzled.  I have a 7612 Officejet from HP who has previously worked with wireless but now does not work.  I had to swap the modem (Comcast) for a new and nothing I wil do now allow wireless printing.  I have tried everthing in the support pages Inc. print and scan doctor - nothing DO WORK!  Can someone please?

  Thank you.

  Jerry

  Hi @Jerrycee,

  Welcome to the Forums of HP Support!  I see that you are having problems of wireless connection to the printer HP Officejet 7612. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.  If the wireless has been disabled and are unable to be activated in the menu of the printer front panel, we will need to reset the printer to factory settings to correct this. I can send you this information in a private message. In the forum next to your handle name simply click on the envelope to see. Once you reset the printer, you will be able to reconfigure the wireless to the printer again.  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet 7612: analysis of problems after installing Windows 10

  After installing Windows (prior to Windows Vista) 10, scan documents with my HP Officejet 7612 became a hell of a job.

  Printing is no problem.

  With Webscan, I can only scan and save 1 page at a time, I can not scan several pages of the document 1 more.

  I downloaded "Extended Scan" but when I try to use this app, it says "year error occurred while scanning" without more information.

  With "HP Scan and capture" I can't scan the size of A3 paper full of documents and there seems to be no possibility to change the size of a3 paper. Maximum size is 'legal letter '.

  Same problem with "Windows Fax and scan."

  Are there other ways to recover the possibilities of full scan from my HP Officejet 7612?

  Hello
  
  Thank you for using the HP Forums.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  The following resources will help you:
  
  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
  
  Hope that helps.

• HP Officejet 7612 large Format: HP Officejet 7612 Wide Format e-all-in-one is faulty

  HP Officejet 7612 Wide Format e-all-in-one is defective. Print function is no longer available, only fax

  I got it about 2 months and it was working fine, but now all of a sudden he lost his printing function and instead try to fax? I have even a land line phone, so I do not understand how the printer got confused autonomy. The print option is missing options.

  In addition, it seems impossible to take HP for assistance. The last time I tried, a month before, was because my money of £30 back ever happened, I've been hunting for days and no way to contact HP, so finally in desperation, I started trolling the FaceBook page of HP, all of them, several times each day, begging for counseling and that finally worked. Finally, someone contacted me and helped me to solve my problem.

  Hi @Terriann1,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP Officejet 7612 Wide Format e-all-in-one printer with a Windows 10 computer and when you try to print, the computer thinks you're trying to fax. I would like to help.

  I would start by download and run the HP print and Scan Doctor to check the installed printer software. This tool can diagnose and solve many problems of printing software and printer.

  What technical telephone contact HP Support, when you visit the Web site and go to support, you may need to create a case to fill in some blanks before the phone number becomes available. I also found this web page which could have information useful contact for your area - phone help around the world.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Officejet 7612: Replacement HP Officejet 7410 all in one HP Officejet 7612 e-all-in-one

  I have currently a HP Officejet 7410 all-in-one which includes the program Solution Center, I bought a HP 7612 Officejet 7612 e-all-in-one. Do I need to uninstall first the 7410 HP? The HP 7612 aura the program Solution on the installion also CD? I need a program that tells my computer when I'm scanning to save JPEG files in my computert.

  I also have a HP Photosmart 8050 installed which is my primary printer.

  Which of the following programs do I need to uninstall related to the HP 7410?

  HP Photosmart, Officejet and Deskjet All - In - One Driver Software 13.0 rel. B

  13.0 HP solutions Center

  HP Smartweb printing 4.51

  HP Photosmart Essential 3.5

  Program HP Customer Participation 13.0

  Imaging of the functions of the unit 13.0 HP

  HP update

  I don't want to uninstall whatever it is that might interfere with my active 8050 printer and driver

  The Hp uninstaller States "if I have multiple HD devices choose to uninstall all HP products associated with this device" will affect some of the other printing imaging devices or it asks to choose programs to uninstall.

• HP Officejet Pro 6830: Scanning with Officejet Pro Wireless 6830

  HP Officejet Pro 6830 analysis wireless? I tried using the wireless and ethernet without success. When I look at the system of preference/printer & Scanner / Officejet pro 6830 I see not "Scan" type in the printer option although it seems if connect you via USB.

  Hi @kskhater,

  It may be best to contact Apple to make sure everything is configured correctly and the necessary ports are open.

  You can create a second admin account, is not on the privileges, it is to determine if there is a problem with your user profile. The question might have something to do with your printing system. I know that the issue is scanning, but the printing system, it's what the driver, and since we already have reset the printing system, Apple may need to reload, or the operating system. Create a second user account will help determine whether the problem is related to your account.

  As you can see, at this point, we are at a stage of diagnosis, troubleshooting is the process of elimination. To identify the cause in order to solve the problem.

• HP OfficeJet 7612 e - AIO: DUPLEX PRINTING OPTIONAL &amp; STANDARD

  Hello

  What does the 5.Lubrication Duplex printing means for HP OfficeJet 7612 e - AIO.

  Hello

  This means that a user can choose to buy it separately (as an option).

  The owner of a HP Officejet 7610 can buy the duplexer (optional) to activate automatic duplex printing.

  The HP Officejet 7612 comes with the duplexer as standard (in box)

  Hope says.

• OfficeJet 7612: Custom paper selection OfficeJet 7612 size?

  I implemented a custom size (11.5 x 10.0) in Windows 7. Suite insttruction of this site on the definition of this size, I am responsible to go in displays preferences-paper/quality-advanced and set the size here in a drop size. However, the 7612 preferences-paper/quality-advanced doesn't have a paper size option in the Advanced window. My custom size does not appear in the list of paper sizes in paper/quality window. How to choose a size for a 7612 custome?

  Hello

  The HP Officejet 7612 does not support a custom paper size.

  As cosument explains, some HP printers to print on paper of custom in Windows format. Go to create custom in Windows 8, Windows 7, Mac OS X paper sizes learn more.

  For the specific model, a custom size printing is not supported under Windows you will find listed on his record in the specification of paper output section:

  

  http://support.HP.com/us-en/document/c03618348

  Kind regards

  Shlomi

• Example: Inkjet Officejet 7612: HP made an ink jet that can copies duplex 8.5x14

  Makes copies of 8.5x14 duplex HP Officejet 7612
  
  Or same question for the HO Officejet Pro X476dw

  SteenburghDean wrote:
  Makes copies of 8.5x14 duplex HP Officejet 7612
  
  Or same question for the HO Officejet Pro X476dw

  The user guide for the 7612 Officejet says on page 167 of the printer supports printing recto verso on support for legal (as well as the formats A3 and tabloid) format.  I installed the driver in my system Windows 10 and I can confirm that the driver allows you to select duplex with the legal size printing.

  Page 65 of the manual Officejet Pro x476dw is similar, it indicates support for duplex up to legal size printing.