HP Officejet 7612: issues paper

Hello

I recently bought a hp Officejet 7612 and I can print on A4 ok, but when I print on A3 paper. Printer sheets sheets once mark throughout the page, about 3 inches high. This brand also had a dark border, so I can't just it smooth to get rif of it.

I don't know what is the cause of problems

Hi @EdJamer,

Thank you for reaching out to the forums! I understand that you are having problems with paper getting a crease mark when using A3 paper size. I'd love to help you.

In the printer driver settings, place the ordinary paper to paper.

Then try to print again to see if you have the same results.

If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!

Tags: HP Printers

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