ITA 8.0 and addition of new Dell PowerEdge servers

When I add a "new range" in the "Discovery and monitoring" menu servers then appear in the 'unknown' group in the devices section.  These servers are all PowerEdge 830.

Why will they not under the group "servers"?

Also when I do a check of the inventory on any server, it says it is finished.  Then when I right click and select "Details of the discovery of the query" happens to be empty.

And finally under an 'analytical device' servers, system model Type, inventory number and Service tag are all empty.

Do I have to load a particular agent on servers to fix all those problems?

see you soon,

Needles


Tags: Dell Servers

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