ITunes does not detect Ipad 2 or Ipod 5 g

Hello

I have an Ipad 2 and a 5 G Ipod and Itunes still detected the two devices. There is no if long I started having problems with Itunes as well of detection devices.

1. open Itunes

2 connect the device (Ipad or Ipod) via USB (PC - Windows 10 detects the)

3. it pops up a message on asking devices ' Tust this computer "and I answer"Yes). "

4. then nothing happens...

I have unninstalled applications Apple (Itunes, Hello, etc.) and reinstalled I tunes (twice). Updated the software of both devices. Restarted the devices, etc... etc... but the problem remains.

Can someone help me?

Best regards

Carlos Costa

Try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.
    It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
    C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

Or try the iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.

TT2

Tags: iTunes

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