iTunes not identify iphone or usb port

When you install Itunes on a new computer Windows 10, that's not identifies my iPhone.

I tried the possible sollutions 'all' found on the web, but nothing makes any difference.

When running the diagnostics on the computer it says that "Apple Mobile Device Driver is missing".

When you run diagnose on any iPhone and iTunes, it is said that no USB ports has been detected.

In the written report diagnosis (translated from Swedish):

iPodService
12.3.2.35 (x 64) is active.

iTunesHelper
12.3.2.35 is active.

The Apple Mobile Device Service 3.3.0.0 service is active

No USB chipset was found.
No chipset FireWire (IEEE 1394) was found

Found no iPod, iPhone or iPad

The iPhone is connected by USB-cable and is dected by the computer and visible as a device in Solution Explorer, but not iTunes.

I have reinstalled iTunes, tried all USB ports, restarted the iPhone, followed the relevant advice on the Apple support.

I have no free support on me iPhone any longer.

The thing is that everything is working well on my other computer (Windows 7) with exactly the same version of iTunes.

Can someone help me why it does not work on my new computer?

Try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
    It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
    C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

Or try If iTunes does not your iPad, iPhone or iPod - Apple Support.

If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.

TT2

Tags: iTunes

Similar Questions

  • My DC-7800 will not identify devices on USB port.

    Slim desktop computer HP Compaq dc7800

     

    I bought an opportunity DC7800 (no disc).  I ran the compatibility of Windows 7 software and it didn't come back with any problems.  I installed Windows 7 Ultimate.  USB does not recognize any jump readers, portable discs or iPod (However when I plug in my external drive Toshiba it powers the drive upwards - just don't install any drivers or shoot them in the directory.)  I installed a printer and it prints well, but even with printing action I can not access the printer on the network (I can access the Public folder shared on the network - so that's good).  After you play with it for several hours, I installed Vista Ultimate on.  He always has exactly the same problem with the USB ports (again... motorized Toshiba but don't even recognize).  I installed all the drivers on the HP site.  Really all that my wife needs him for is the internet and sync his iPhone (it is not recognize it when it is plugged).  Either way, I have no plug in a USB or anything before installing Windows 7.

    Ok. If you have Vista Ultimate on...

    See to install the latest chipset driver work.  Install and reboot.

    http://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&DwnldID=20775&keyword=chipset+installation&lang=eng

    Video driver: installation and reboot.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=3459242&prodNameId=3459247&swEnvOID=2098&swLang=13&mode=2&taskId=135&swItem=vc-68809-1

    This driver should install the PCI device.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=3459242&prodNameId=3459247&swEnvOID=2098&swLang=13&mode=2&taskId=135&swItem=vc-78668-1

    It seems that USB devices operate normally (at least with regard to Device Manager is concerned).

    If the USB port still does not work after installing all the drivers above, go back and uninstall these usb controllers and restart.

    If it does not, there is probably some kind of hardware problem that I don't know how to fix.

    Paul

  • the Windows 7 usb Installer may not work on the usb port 3

    Windows 7 install usb does not work on the usb port 3 with 32 GB usb 3 keys, says he needs a cd/dvd driver?

    but there is no cd drive in this machine.
    Works very well with an old USB 2 on usb 2 & usb ports 3 in the same machine.
    But no usb 3 key into a usb port 3?
    any ideas?

    Thanks anyway JW stuart.

    I managed to find a way to do it, I needed to set the usb drivers 3 unzipped on a 2nd USB on usb port 2 to use when the Setup program has been started and lost the USB 3.
    the ol F6 trick always works with win 7 and is more flexible, now that it allows pilots more than just raid.
  • Peripheral storage but not with ethernet connection USB port work

    I usually connect my Mac Book Pro with ethernet using the USB port. It was working fine, but since a few weeks, it has stopped working. But the normal usb storage devices only works very well in this port. So, I tried to connect the ethernet to another USB port near the seizure of power, which seems to work very well. So, that means that the other USB port does not work properly. How can I fix? I use Mac Book Pro with the Version OS X El Capitan 10.11.4

    Try resetting the SMC reset management system (SCM) controller on your Mac - Apple Support

    Shouldn't use you a crush on Ethernet card instead of a USB adapter to Ethernet?

  • My LaserJetPro 400 printer is not recognized on the USB ports. With the help of El Capitan OSx

    Since I installed OSx El Capitan, I had intermittent problems with the USB ports to connect to my HP LaserJet printer. I first thought that the older printer was not compatible with the new OSx software, so I've just upgraded to a new HP LaserJet Pro 400 M451dw. same results and the computer is not even connect to the printer. The number of post detailing a similar problem, I would hope that apple now had a fix for this problem...

    It gets very frustrating to say the least.

    Help

    T Cooke

    HI T Cooke,

    Welcome to Apple Support communities.

    The article below provides a lot of information and troubleshooting tips that may help you solve problems with your MacBook Pro grateful and print to your printers.

    OS X El Capitan: print troubleshooting

    Ciao.

  • Yoga 2 Pro: iPad 4 will not load on all USB ports

    Hey

    Just got a Y2P a week ago and always try to understand all the ins and outs.

    Current issue: I plug my iPad 4 to one of the two ports USB, but both ports cause the iPad to say "Do not load"

    USB ports on this low powered computer? or y at - there a setting im missing somewhere... ?

    Energy Manager a loading USB enabled for the mode in which I am

    Thank you!

    the usb port on the Yoga 2 Pro iPad will trickle charge, usually during the night, it will charge about 40% of the total battery.

  • HP 15-R150SA: usbs does not fit into the usb ports

    There are 2 usb ports on my laptop, but none of them made any keys usb or connectors I have made another evey machine I used, what I need to use some sort of adapter?

    Here is the Manual:

    Manual

    Pages 6 and 7 show all ports. Referring to all the photos and figures tell us what ports your devices usb might not fit into. It of "universal serial bus" and is supposed to be just that... universal.

  • Pavilion PC500 - 467C: flag do not print via a USB port to LaserJet 4

    Pavilion does not print using the printer LaserJet 4 USB interface cable.  LJ 4 load drivers for USB local port.  Win 7 does not have the USB printer.

    Thank you

    The Laserjet 4 do not have a USB port.  You use a USB / parallel?  These can be problematic.  The posts here have USB-parallel cable users reported work with Windows 7.

  • Wusb300n adapter not recognized by the USB port

    Cannot get WUSB300N adater to install on XP Pro SP3. The problem is with the USB port in recongised in the Design Manager. It appears as a "unknown USB currency" as a USB controller and not as a legacy of network. A Linksys support remote control my PC but not able to get to install connectly. Tried all the USB ports. Tried to install Design Manager.The motto is fine recongised by my other Vista PC. ? Is there a problem with my USB ports? Card mother MSI KT3 Ultra-ARU , I think that the USB is 1.1 not 2.0 but it is within the specification of Linksys for the WUSB300N. Install a new PCI USB2.0 card will it heal? Comments please. (I know the MSI motherboard is old, but is simply a 2nd bedroom based PC)

    Resolved issues. New USB 2.0 card and drivers installed. It will not work with USB1.1 or it would ' t for me. The sheet he says OK with

    IEEE 802 standards project. 11 b, IEEE 802. 11 g, IEEE 802.11n, USB

    1.1, USB 2.0

    Ports USB Port

    It works with USB 2.0 but not USB 1.1

  • HP Officejet Pro 8500 has 910 a, Vista 32-bit, does not connect via the usb port on my PC!

    I used to have it all in one connected to my pc, until I lived some printing problems, so I decided to uninstall it!  When I tried to reinstall, the pc will not connect it.  I tried different ports and have replaced the cable, have also downloaded the latest software and drivers all to nothing does not.  I can connect wireless to my laptop, but unfortunately is not a solution for my office because it is not wireless, so it must be connected via USB.  At my wit's end, please help me!

    Hello

    Can you try to insert a flash drive into one of the USB ports on the printer, to make sure she reads it?

    The printer port may be what gives you the question. In addition, you can try the USB printer connected to another PC?

    Let me know the results.

  • My computer does not detect plutins on USB ports

    I have Sony Computer os is XP and he simply stopped Plug detection in the Traverles data and external hard drives on the USB port.

    Does anyone know how to get it back?

    Sony uses intel & AMD components, so intel based, go to

    Intel.com, Software/drivers, locate the chipset installation media

    software/driver, youre chipset, or let intel scan utility pc chk

    for installations (it works on any pc intel based).

    Youre another option, try to connect the equipment to an another USB

    port.

    Also, open the observer of events to see what says the operating system, warnings or errors that

    are displayed, R.click on one, select 'Properties', read the news...

  • Why can't load my MP3 does not work on any USB port?

    I tried all USB ports but nothing works

    Contact the manufacturer of MP3 player support.

  • Wireless Xbox 360 Controller for Windows all of a sudden not connect into any USB port

    Original title: Wireless Xbox 360 Controller for Windows issue.

    Hi, I bought this back in 2008 and it has been flawless since today... I tried to use it and the controller is unable to connect to the receiver.

    There is no light on the receiver, even when I plug it into a different USB port there is still nothing... I even tried another computer. I assume the receiver is nakered?. Can anyone shed some light on this?

    If the receiver is so broken, can I buy this receiver on its own and that it will be compatible with my wireless controller Xbox 360 instead of having to buy another expensive controller...

    Thank you very much.

    Hello

    I suggest you to post your questions or comments about the Xbox 360 Forums, so that you will be provided with the assistance of your Xbox 360 product.

    Link: http://support.xbox.com/en-US/xbox-360/browse?xr=shellnav

    Hope this information helps you.

  • After the installation of Win 10, iTunes not autolaunch iPhone plugged in USB

    Just don't have win 10 upgraded to Win 7. Before the update, iTunes will launch immediately when I connected my 6s iPhone USB cable (which is how I backup and synchronize - do not use the cloud). After winning 10 update iTunes will automatically start. I can open iTunes manually, it detects the phone and syncs fine. Any ideas on how to get the auto launch back? Any thoughts would be appreciated.

    After about 4 reboots, problem has fixed itself. iTunes is now launching when the iPhone is connected to the USB cable.

  • iTunes not recognizing iphone

    Hey guys, last updated itunes is not recognizing my iphone.

    Uninstalled and reinstalled iTunes several times, everything is up to date. I also tried the thing of driver device manager update, but the apple usb driver is not present even after I have reinstall and uninstall iTunes, all solutions? p.s Also running windows 10.

    Hello, you should see this article, it will help you If iTunes does not your iPad, iPhone or iPod - Apple Support

Maybe you are looking for

  • Slow launch

    I have the Pirate the TCP Ports, including the 49 # s, stuck in my firewall. This causes a VERY slow launch FF, but doesn't seem to have any effect on the actual operation. Is it possible to renounce these useless TCP queries?

  • set the selector button for apple 4g speed

    need to get a button installed in order to call fast with just one click without the help of the keyboard

  • Tecra 9000 - LED flashes and cannot start

    I recently got an old laptop Tecra 9000. Unfortunately, it doesn't have a HARD drive (it was taken and sacked by the former owner). I bought some hard drives that I thought should work in this machine, but all that seems to happen is that the power l

  • Droid Razr 6.12.173 - BROKEN Exchange - solution

    I just downloaded and installed the 6.12.173 patch on my Razr. However, I erased my data before making the implementation level and now cannot add my corporate exchange account. I tried both resets and erased the cache, both times. It will not connec

  • Analog triggering PXI-4472

    Hello everyone, I am currently having a grip on analog option trigger PXI 4472 Council. I found on this forum a few years ago an engineer designs OR the vi ' "(attached here) Acq Cont & chart voltage-Int Start of Clk-analog as a good starting point t