Ive tried everything to help me to access APPDATA on this site but nothing does. Help.

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• I have 2 laptops and one desktop. Desktop & laptop are very good. 2nd laptop computer cannot access the internet. I get a message media disconnected. I tried everything please help. I use Windows XP

  I have 2 laptops and one desktop.  Desktop & laptop are very good. 2nd laptop computer cannot access the internet. I get a message media disconnected. I tried everything please help.  I use Windows XP

  Hi JessaRoy,

  · The computer connected to the network or are they computer autonomous?

  · What is the number and the model of the computer?

  · What is the service pack installed don the computer?

  · What is the full error message with the error code, that's all?

  · What are the steps you tried to solve the problem?

  Try the steps from the link below: to test TCP/IP connections by using the ping and the commands net view: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sag_tcpip_pro_pingconnect.mspx?mfr=true

  With regard to:

  Samhrutha G S - Microsoft technical support.

• Firefox crashes on. Its the latest version, Ive tried everything, I'm really not sure why it crashes?

  Whenever I try to watch videos from facebook, it crashes. I even scanned my computer for viruses, but its own. IM really not sure what is wrong?

  Ive tried everything above. Ive reset firefox, uninstalled and deleted the plugin pokki. Hardware acceleration unchecked Ive also removed the protected mode. Oh and by the way, I did that a single flash, IE 16 and not 15

  always the same, it crashes.

• I went to pay my own Bill Bill of my family, now nothing will work if I'm on WIFI, no internet, my IMessage/Facetime will not turn on. I've tried everything. Help?

  I went to pay my own Bill Bill of my family, now nothing will work if I'm on WIFI, no internet, my IMessage/Facetime will not turn on. I've tried everything. Help?

  Honestly, this sounds like a problem of carrier. Are you able to make/receive calls or send and receive text messages? I would first check with the carrier to make sure that your phone is still set up to use mobile data. Something was accidentally deleted when they merged your bills.

• I just bought first elements13 and I installed it. But whenever I try to get my license number, an error message appears that says that my computer is not connected to the internet. I've tried everything. Help!

  I just bought first elements13 and I installed it. But whenever I try to get my license number, an error message appears that says that my computer is not connected to the internet. I've tried everything. Help!

  Check your hosts among other common problems, sign in, activation or connection errors. CS5.5 and later, Acrobat DC

• Please I can't change my email address for Windows Developer Preview... I tried to go to the user acct and change the credentials, but it does not solve

  When I installed Windows Developer Preview two days ago, I hastily added an email that was not common. They said I could change later. I went to windows live Essentials/Director and enacted a replacement acct win/live/hotmail and changed the address of electronic mail by default, but my computer continues to insist that I have connect and wants me to use the original yet? Please, I can't change the email address of systems... I tried to go to the user acct and change the credentials, but it does not solve >?

  Now, whenever I try to it is said I forgot to sign in. and fills in the wrong address and wants to give me the password but I sure can't find a code to go with this ACCT... wants the past for this account? sign in? IDK... Please help = |

  Thank you both... I had to reinstall the drive, also I have re-installed the vista I have to files, Shell said, it must use to install on a system. It works now. I was in contact with the forum Dev =.) see you soon

• I'm trying to get my spell checker in Windows Vista to work, but it does not check my work. I put several spelled words and it always gives me a "Spell Check Complete" message

  I'm trying to get my spell checker in Windows Vista to work, but it does not check my work. I put several spelled words and it always gives me a "Spell Check Complete" message

  It can cause that. Their our dew case, where you can smell bad words and spell check don't pick them up. It wood help if their was also a check for two grammar...

  Just an example... :-) Mike Hall MVP - Windows Desktop Experience http://msmvps.com/blogs/mikehall/

• Hello, im trying to install CS2 for my mac (yosemite 10.10.3) but it does not work because PowerPC is required! This means that I can't use cs2 with my version? and if I want to use ist what to do? Thank you friends :)

  Hello, im trying to install CS2 for my mac (yosemite 10.10.3) but it does not work because PowerPC is required! This means that I can't use cs2 with my version? and if I want to use ist what to do? Thank you friends

  CS 2 is very old version that uses Power PC, but a newer version than Mac's Intel based processors. CS 2 has been designed according to the Power PC architecture.

• How can I download my CS5.5 on a 2nd computer? Where can I access it on this site?

  How can I download my CS5.5 on a 2nd computer? Where can I access it on this site?

  You can check your Adobe account and see if there is a provided download for you.

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it. (the download takes its source from the Adobe server)

  Don't forget to follow the steps described in the Note: very important article Instructions on the pages to download to this site or the download may not work properly.

  CS5.5:

  http://prodesigntools.com/Adobe-CS5-5-direct-download-links.html

• My app store and some other applications not re-downloadable are a question mark and are not in my file programs, Please HELP IVE TRIED EVERYTHING! GarageBand does not open, there was a question mark through the icon, restart comp, all the question marks

  I opened my garageband, but I does not, because there was a question mark hollow garageband icon, then I restarted the computer, it normally restarted (whithout saying I restarted the computer because of a problem), and when it was made of built-in apps were question marks, were not in the program and "it is not found on the computer.

  Please help even the app store is broken and he asked me if I would choose a program from the app store when I tried to re - download from the internet, said yes and it did not work. Help, please

  The? means that the location for the file specified in the Dock cannot be found.

  You said "were not in the programs.

  Did you mean that they are not located in the Applications folder? Windows has a record of programs, not OSX.

  You said "when I tried to re - download from the internet, said yes and it did not work."?

  What happened when you tried?

  The missing applications are in the purchase of the Mac App Store section?

• 38.0 my laptop is 100% slower. I've tried everything. HELP PLEASE

  I upgraded to 38.0 last night. now my laptop is 100% slower than 37. He can't stay with my typing as it always has. I've NEVER had this type of problem ever until I upgraded to 38.0. I also lost my bookmarks bar. I tried all the suggestions that the help page has to offer. Nothing helps. Everything else on my computer works great internet Explorer, I hate. My internet connection is the same and my McAfee Security Center does not detect any malware or viruses.38.0 has SLOWED to a CRAWL-LITERALLY. SO FRUSTRATED!

  I'm not a computer genius, but I know somethings thereon. I tried everything on your list for help and anything else I could think of to solve the problem... NO CHANCE! IT IS THE ONLY BROWSER THAT I LOVE. I AM BEYOND FRUSTRATED. I NEED FROM MY LAPTOP TO RUN AS ALLOWS IT BECAUSE IT'S MY PERSONAL COMPUTER AND WORK. PLEASE PLEASE PLEASE HELP ME!

  Time for a basic troubleshooting Firefox.

  Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that temporarily disables hardware acceleration, restores some settings and disables add-ons (extensions and themes).

  If Firefox is open, you can restart Firefox Safe mode in the Help menu:

  • Click the menu button

    

    click Help

    

    then select restart with disabled modules.

  If Firefox does not work, you can start Firefox in Mode safe as follows:

  • On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.
  • On Mac: Hold the option key during the startup of Firefox.
  • On Linux: Exit Firefox, go to your Terminal and run firefox-safe-mode
    (you may need to specify the installation path of Firefox for example/usr/lib/firefox)

  When the Firefox Safe Mode window appears, select "start mode safe."

  

  If the problem is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps described in the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.

  To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

  When find you what is causing your problems, please let us know. This might help others with the same problem.

• IV volume + iv tried everything, Please HELP!

  IV TRIED EVERYTHING BUT MY LAPTOP HAS NOT EITHER VOLUME! I WOULD LIKE TO HAVE SUITABLE ANSWERS. THIS JUST HAPPENED TODAY BEFORE IT WAS FINE!

  Hi Kathleenhiggins,

  ·         What version of Windows are you using?

  ·         Is it the limited issue only with Internet Explorer?

  ·         What are the troubleshooting steps you have already tried?

  ·         How long have you been faced with this problem?

  ·         You did it last changes before the show?

  In the meantime you can view the below article for help.

  No sound in Windows

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

  Reply with more information about the issue so that we can help you better.

• my Media Player is popping and jumping ive tried everything that was suggested

  my Media Player keeps popping ive tried the suggestions online nothing worked

  Hello

  Saying that you tried all proposed does not tell us what has been suggested or tried.

  In WMP, there are sound effects that you probably should turn off.

  WMP - view - Plug-ins - other (it can be anything)

  WMP - view - improvements - Graphic Equalizer and SRS WOW & playing speed and other settings can affect the
  sound quality.

  ------------------------------------------------------------------------------------------------------------

  How can I stop my music skip or break down when I play?
  http://windowshelp.Microsoft.com/Windows/en-us/help/36db5c82-9247-4346-909a-f87743b653ae1033.mspx#EFC

  1. right click the icon of speaker near right lower clock - peripheral of reading

  Highlight speakers - properties (right same low page) - tab improvements - check Disable all sound effects
  Apply - OK

  2. check the configuration - Device Manager - sound, video and game controller

  Note name and complete model of the audio device - full decription - now double click it.
  Driver tab - notice the driver version. Then click on set to update driver (maybe nothing like MS is far
  behind the pilots of certification). Then right CLICK on the device - UNINSTALL - REBOOT - it will refresh
  the driver stack.

  Now go to system Maker and look for the updated drivers (or get the same if no new) it will be
  your rescue. Download - SAVE - go to where you put it-RIGHT click in it - RUN AS ADMIN

  Then do the same for the manufacturer of the device (like Realtek or who made the device).

  NOTE: Often restore audio drivers to check the version after installing and restarting is
  see if the version you have installed is there, otherwise repeat the installation - restart until it is. This may take
  several tests according to the recommitments how much he makes.
  
  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  =====================================================================

  Perhaps all you need is the new Codec - get these if 32-bit.

  -Free - CCCP also get free tool of insurgents
  http://CCCP-project.NET/

  FFDSHOW - free
  http://sourceforge.NET/projects/ffdshow/

  Check here:

  Plug-ins for Windows Media Player
  http://www.Microsoft.com/windows/windowsmedia/player/plugins.aspx

  ---------------------------------------

  VLC needs, of no use so usually Codec as a backup when asked to support associations of files just say no.

  VLC - free
  http://www.videolan.org/VLC/

  -------------------------------------------------------------

  If 64 bits and you need codec.

  Read this 1st and go that route, or use the one below. (Vista or Windows 7)

  http://www.Vistax64.com/sound-audio/152850-Vista-codec-pack-32bit-64bit-Media-Player-codecs.html

  --------------------------------------------------------------------

  If 64-bit - can run WMP in 32 or 64 bit mode.

  Or try these: download - SAVE - go to the place where your put them RIGHT CLICK – RUN AS ADMIN.

  For 32-bit use these - OR the 32 bit ones listed above which I prefer.

  K - Lite Codec Pack 6.2.0 (or newer)
  http://www.codecguide.com/

  Use them for 64-bit:

  K - Lite Codec Pack 3.7.0 (64-bit) (or newer)
  http://www.codecguide.com/

  -------------------------------------------------------------
  You know that you use WMP 32 or 64

  Change, change or set 64 - Bit Windows Media Player 11 (WMP11) in Windows Vista x 64 as default
  http://www.mydigitallife.info/2007/01/19/switch-change-or-set-64-bit-Windows-Media-Player-11-WMP11-in-Windows-Vista-x64-as-default/

  -------------------------------------------------------------

  And you can use it when necessary because no codex is usually required.

  VideoLAN - VLC media player
  http://www.videolan.org/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Printer is no longer detected after installed new router. Tried everything. Help, please!

  I have a Photosmart 2575 printer which has worked well for several years.  It has a wired connection to my router.

  Recently, I installed a new router (sky fiber hub) and now the HP software (and any other software printer/scanner) are unable to detect the printer on my network.  It's strange, because my desktop (wired network connection) and my laptop (wireless network connection) can see the printer and I can install it using the standard features of windows 7.  I can also browse the built-in web server, so I know for sure that my printer is on my network and accessible.

  But despite numerous attempts to make the software HP Solution Center to work I am unable to print/scanning etc from this software.  I tried several different 'fixes' including full level 4 uninstall before reinstalling the software, reset the network settings on the printer, the printer remove everything on the network etc etc but nothing worked.

  I tried to use the printing software HP and doctor Scan, but this does not help.

  I'm totally perplexed by this apparent lack of connectivity.

  Can anyone help, please PLEASE!

  Alan Phillips

  Success in the end, but only after many hours of trawling through forums of HP and Microsoft, and many attempts to make the connection!

  But here's a summary of what I did for someone else with this question: -.

  1. I carefully removed all traces of what to do with my PC HP and unplugged the router of network printer.

  This requires many "level 4" uninstall to clear all installed previous falied and delete everything in the temporary file later: -.

  1. press the Windows key and the letter R
  2. tap folder
  3. press enter or click OK
  4. open the file 7z
  5 open the util folder
  6 open the folder of the ccc
  7. double-click on the Uninstall_L4

  2 using the control Panel_Programs and features, uninstall anything left that could be associated with HP

  3. perform a disk cleanup using Start_Accessories_System Tools_Disk cleaning and repeat this for system files

  4 Follwing the procedure found on the following link to check that the print queue is working, and that all the dependencies are "launched": -.

  Link to the message

  In this thread, there is a sequel of the procedure which requires opening a command prompt in administrator mode and enters the command line carefully

  dependent on the spooler of sc config = RPCSS
  (Note the space after the = not before)

  5 run msconfig.exe on the tab general, click on "selective startup", uncheck "Load Startup items", then on the services tab, hide all microsoft services and unselect all items [remember then to revive and return to a normal startup!]

  6. restart the PC

  7 disable Firewall [remember to activate later]

  8. start Internet Explorer (I had previously used Chrome)

  9 download AIO software from the HP Web site

  10. run and connect to the printer when you are asked (make a note of the IP address of the printer)

  11. the network printer was not found immediately, to do this, click Advanced and enter the IP address of the printer

  12 success - the printer was eventually detected and installed correctly.

• Webcam not found - tried everything, please help!

  I can't get my webcam to be detected in any program, I've tried so far. I have a laptop ASUS. It has an internal webcam. This webcam, used to work. He says its fine all in Manager devices etc. Just that when I go to use Skype or whatever it is he just does not detect it. Have you tried the pilot - says update latest driver is installed etc...

  I thought that maybe my internal webcam is broken, so I bought a new external webcam, just a generic brand name. It does the same thing. Everything seems fine, he detected, it installed, it, she worked in my device manager, the driver is up to date etc... just says: "no webcam not detected" when I come to use it... I have tried everything that I can think and read other peoples troubleshooting questions etc, still cannot solve this problem...

  Is it a secret "disable webcam" button a hand I could have pushed and forgotten or something? I'm full of ideas... Thanks for any help.

  Hello Rhuben,

  Thank you for your response.

  I appreciate your time.

  I suggest you to update BIOS and drivers from the chipset of this link and check.
  Reference:
  https://www.ASUS.com/support/download/3/336/0/1/LUFmeP8fwFruEdH7/30/

  Note: Changing the BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  Please keep us updated.

  Thank you