J6450 software installation takes a long time.

Hello

I install the software for J6450 all-in-one on a Windows XP SP3 laptop.  I first tried to install from the CD supplied with the printer.  The progress bar shows 5% after 2 hours, 15% after 5 hours and 25% after more than 24 hours.  I gave up at that time.  The laptop is a high end machine, so the speed of the system is not a problem.

Now, I downloaded the latest version of the software package and the driver from the HP website and try to install again.  After waiting for 4 hours, the progress bar is still 15%.   (The laptop has McAfee virus scanner.)  I don't think that it does not block the installation software.  At least that I saw all the messages saying that it doesn't block.)

It's frustrating.  Can anyone help please?  This will never end?  Why does it take so long on a fast machine?  Is that what I can do to speed it up.

Thank you.

That did not help.

However, the problem is now resolved.  What I did was to follow the installation instructions on http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00836418&lang=en&cc=us&taskId=135&prodSeriesId=3635376&prodTypeId=18972&docLang=en and that did the trick.   Note that my printer is on a wireless network, but still this procedure (uninstall of level 3, disk cleanup, turn off virusscanner, selective startup and install the software) worked.

Thank you.

Tags: HP Printers

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