Jabber Client (Android) - Type device on CUCM8.5

Similar Questions

• Graphics problems between Jabber and SX20 VC device

  Hi all

  We have just created a SIP of our running 8.6 CUCM trunk and our device Cisco VC, I think that its a fast track.

  We can make voice calls without our IP phones problem, however when I try to make a video call to jabber client to a device of the VC, the video turns on for a second, then turns off!

  Any ideas why this would be?

  see you soon

  Carl

  Have you checked your cucm configuration the location you have set sufficient bandwidth for video. You should check the configuration of the location for jabber and sip trunk

• Jabber client - encryption of VCS Expressway with MRA

  Hi all

  I'm working on the implementation of MRA for a video solution existing. Version CUCM is 9.1.2 (no IM & P server), vcs - c and vcs-e 8.2.2.  Client Jabber is 11.5.x

  I finished most of the introduction and I am able to call internally and externally through MRA.

  I still have a few things to tweak.  One is the encryption of video calling once jabber connects from outside.  From my understanding, the thigh jabber call end point and VCS Expressway uses TLS. But when I run wireshark on the PC with Jabber client, I don't see the RTP stream as being encrypted.

  CUCM my jabber device does not use a secure profile.  Is it ok or not?

  Please let me know if more are needed.  Thank you

  You can confirm the call is encrypted from the client of jabber MRA by doing as follows (I used 11.5 jabber client, if you are using an older client, I can't guarantee this method):

  1. make a call from the client jabber ARM, once the call is configured and media is established, you can end the call.
  2. create a jabber client problem report (help > report a problem...)
  3. Enter the required details and save the .zip file.
  4 extract the file "jabber.log" from the .zip file. Since this file (at least since the version of client jabber 11.5) has the SIP messaging included in this document, you can use TranslatorX to view the file (you can also use a text editor if you wish).
  5 generate a diagram of the log file.

  translatorx - 01.png

  

  6. in the diagram of the scale, you should be able to locate the origin of the call. Search for an invitation, in my case a "RE-INVITE" and select it. A pop-up window will appear with the details of the SIP message.

  translatorx - 02.png

  

  7. read the content of the message prompt of the SIP protocol (focusing on the SDP - the component of negotiating media). I won't go into detail about how to read SIP messages (there's a good article here, it is not for jabber specifically, but the same concepts apply).

  translatorx - 03.png

  

  8. close the prompt message and open the message 'OK w/SDP' to examine the response of the VCS-E. The SDP response, we can confirm that the encryption settings have been accepted for the media (media will be encrypted).

  translatorx - 04.png

  

  For re - apply point Jamie, unless you run CUCM in mixed mode and using security profiles, signalling/media encryption stops on the thigh of CUCM/endpoint and the VCS - C respectively. See the diagram below for reference (mixed mode not implemented).

  MRA-media - flow.png

  

  You need not applied to the device of CSF security profiles to obtain the encryption between the client of jabber MRA and the VCS-E. If you can decode signaling and media packets in Wireshark your jabber client, you probably will not connect via ARM (ARM is always encrypted).

  Please let us know if that helps.

  -Jon

• Hidden video of the Jabber Client for SX20

  Hello

  We test on the jabber for Windows client and the only way we can get it to connect is by forcing the H323 Protocol (ie: H323:[email protected] / * /) and the launch of the SX20.  When we do this, we can only see and hear what is happening to the SX20 and the SX20 shows no audio / video from the Jabber client.

  We we try to connect directly on the SX20, it says that the device is in offline mode.

  The jabber client is able to support video and audio on H323?

  Thank you

  Hi Jesse,.

  Unfortunately, the free beta Cisco Jabber video service does not support H.323 calls.  This service is SIP URI based the appeal only.

  Kind regards

  Jason

• Our RE6500 Extender crashes Netflix on our Android mobile devices. Any ideas?

  OK, this is a long, but I want to give as much detail as possible.

  Our Linksys Linksys EA6500 router died recently. After do not do more for about 2 years on our last two Linksys routers, I decided to try Netgear. I had good luck with them in the past. I bought a Nighthawk R7000 Netgear wireless router. Most of the time, I'm very happy with our new router. Wired connections are fast and stable. A Wi - Fi connection is fast and stable on a frequency with one exception. I can't get Netflix to work systematically in Wi - Fi on our any of our devices android mobiles. Each device is wired works well and Netflix has no problem. Netflix works great on our iPhones. If we use our Samsung Galaxy Tab tablets S 10.5 to connect, the app will start and, when moving to the library/selection screen, we get the little swirling animated icon for about ten seconds, then the application crashes to the home screen. We have no problem whatsoever if turn us our phones mobile hotspots and communicate with them. We have no problem on other Wi - Fi networks that we have tried to use. The only time that we have this problem is on our home Wi - Fi network, administered by our router Netgear R7000.

  I called tech support a few weeks ago, and they accompanied me by running a factory reset on our router, thinking that maybe something did not quite right for our first installation. They walked me through the initial Setup again. Once we did it, bam!, Netflix was back and works well. However, in a few days the same problem began. The Android Netflix app was crashing on our home network. Again, no problems of data mobile and no problem on any other Wi - Fi we checked. The problem was only exposed through our home network. If I had to restore the network and rerun initial Setup, Netflix is going to work very well once again, for a limited time; ranging from a few hours to a few days. Since the installation of our new router, I was not able to do more than three or four days without this problem arising and requiring a factory reset to 'fix '.

  Fast forward supports a few days and five hours on the phone with Netgear tech. They were not able to help permenantly resolve my problem. I swapped my router on the same router. Netflix Android app crash all started again things worked fine for two days then this afternoon. I've messed around with things for a few hours and did not have much luck. Finally, I started thinking that what we have on our wireless network, which could have repercussions on it. Our range extender came to mind. We have a Linksys RE6500 AC1200 Range Extender to extend our network without wire on the back of half of our House. We've used since the me moved into our House newly built a year-and-a-half he y a. I started to wonder if that may have an impact. I went to the back and disconnected the Extender and then restarted the R7000 router. I have connected to the wireless network as soon as she came back to the top. BAM! Netflix works like charm. I went to the back and plugged the extension in. Almost immediately, the problem of crashing Netflix app returned to our Android devices. I've disconnected the Extender again and don't mind not even reboot the router this time. Netflix has started working again. I went back like this probably five or six times, just experiences. Every time that I turned off the range extender, Netflix would work on our Android devices. As soon as I would re - turn on the Extender, the crashing behavior would start up. For everything else, regular web surfing, watch YouTube or Hulu, the Extender is very well. He kills just Netflix on our Android mobile devices.

  I have no idea what may be the cause, but it begins to look like it has absolutely nothing to do with our router Netgear R7000, at least the router itself. The funny thing is, I know that a few weeks ago, when we got the new router, the range extender did not cause a problem like this and seems to work perfectly. I think that there is nothing inherently wrong with the extension either. I suspect that there is some problem of incompatibility between the two devices is the cause.

  I'll keep experimenting. I'm going to perform a factory reset on our RE6500 and approach through the initial Setup again this weekend; Get everything back to the basic condition, out-of-the-box and see how things work.

  In the meantime, no matter who never experienced anything like this before? Any ideas?

  Actually, no, we've never experienced any topics negatives that the Netflix app crashing on our Android mobile devices. Other than that, our wi - fi was fast and stable. You try to use the 2.4 GHz or the 5 GHz network? 5 GHz has potentially higher speeds, but breaks more quickly through the walls, etc..

  You have a decent wi - fi signal where you placed your extender? I know you're eager to extend to another location, but you must have at least a decent signal where you place your router or you pick anything to extend. Use spot finder technology in the extender configuration to determine the appropriate power of the signal for the placement of the Extender.

  Here is a link to the thread that I found helped me.

  https://community.Linksys.com/T5/range-expanders/Netflix-traffic-issue-with-RE6500-Expander-and-E420...

  You can send chadster766 a message private with the object of the request for Firmware beta RE6500 and attached the following

  Name and first name

  Address: (Ex: State\Prov, country)

  Email address to send to beta tester agreement

  Then he'll send you Beta testers agreement for signing. Once he gets the copy signed, will provide you with download instructions.

• Windows Jabber client

  I strive to Jabber Windows installation client.

  I CUCM 9.1.2 and joined my announcement in CUCM. I installed Windows Jabber 11.1.1 and can login with my account AD information.

  But now that I get. I have a red bottom left of Jabber. I searched help and he says:

  Connection error. Ensure the server information in the PhoneServices tab on the Options window is correct. Contact yoursystem administrator for assistance.

  However, I looked and there isn't a telephone Services tab in the Options window. So I looked further and found a document saying configure the instant messaging and presence. But then I found another document saying that IM and presence has been fully integrated in CUCM 9 and later. I don't have a presence server right now and don't even know if I need one or not. Until the tinykitty am supposed to do? Completely lost in ass of Cisco. I well it might be interesting giving Jabber to everyone but is just a confusion and frustration and more I work with Cisco more, I hate it.

  You posted in the wrong forum, this forum was for the 'free' JabberVideo service that was received by Cisco, no Jabber.

  Suggestions you move this to the Jabber Client forum where you have a better chance of getting a response.

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• Unable to connect to presence server Jabber clients

  Salvation;

  I am a newbie in Collaboration and to learn basics who set up a small laboratory including 11 CUCM, presence 11 and two phones 7821 Cisco. I have configured CUCM and presence and set up a SIP trunk between them according to the documents. I tried to configure the client Jabber on Windows, but in vain. first of all, I created some local users on CUCM and have some LDAP users that have been synchronized with a test AD in which both the presence and the CUCM are members of this domain. I set up a local users CUCM for Jabber Client and to configure as follows to configure the Jabber Clients according to the documents.

  My first question is the format of the user name that should be used with Jabber. client Jabber said we use "[email protected] / * /" format, but I saw the videos on the Internet using normal user name and password. regarding the fact that I have configured a local user for the Jabber CUCM, I entered in the form of "username" but Jabber said the format should be as "[email protected] / * /'." "

  the second problem is that even after writing the user name in this format, the Jabber said that 'not to communicate with the server'. I can ping the CUCM and presence server both by using their ip addresses and hostnames through my PC on which is installed the Jabber. also I wrote serves him the IP address on the Jabber client while trying to connect the Jabber instead of their host names. is there any requirement to be member of a single domain?

  I tried Jabber for iPad to connect to the presence, but in vain too. y at - it knows no question or tips about the present? Otherwise, I can explain the steps I went through them to set up the presence and the CUCM for Jabber clients.

  best regards;

  Because for the most part, allows you to know the details of connection SRVs and SRVs work based on the field.

  You have successfully configured your SRVs according to configuration guides?

  It is very likely that some missing config or a misconfiguration.

  I have videos on how to configure the IM & P as well as Jabber config integration

  https://www.YouTube.com/playlist?list=PLFuOESqSTxEvZChqWgAJanctohRMe99CR

• ISE has not found any AAA Client or network devices

  During authentication using 802.1 x and MAB, I get a failure of authentication with the error 11007 (impossible to locate AAA Client or network device). The cause that ISE spits me is "Cannot find the network device or the AAA Client while accessing NAS by IP for authentication." I got almost everything by the book but instead use a loopback interface, I used a vlan with a defined ip address.  Could it be the cause of the problem?

  Here is the config of the port that I have tested on:

  interface GigabitEthernet1/0/9
  switchport access vlan 9
  switchport mode access
  switchport voice vlan 8
  IP access-group ACL-LEAVE in
  SRR-queue bandwidth share 1 30 35 5
  queue-series 2
  priority queue
  authentication event fail following action method
  action of death event authentication server reset vlan 4
  action of death event authentication server allow voice
  the host-mode multi-auth authentication
  open authentication
  authentication order dot1x mab
  authentication priority dot1x mab
  Auto control of the port of authentication
  restrict the authentication violation
  MAB
  MLS qos trust device cisco-phone
  MLS qos trust cos
  dot1x EAP authenticator
  dot1x tx-time 10
  Auto qos voip cisco-phone
  spanning tree portfast
  service-policy input AUTOQOS-SRND4-CISCOPHONE-POLICY
  end

  Regardless of the IP address you entered in ISE when adding this switch must match the IP address of the interface configured under your command "ip source RADIUS interface. In your first post you said you use an IVR for this but in your message later, I see that your being RADIUS packets come from "TenGigabitEthernet1/0/1 interface" Doublecheck cela and make sure things.

  If you have a Loopback interface configured it is strongly recommended that use you for the source of these services it (Radius, GANYMEDE +, SNMP, Syslog, etc.).

  Thank you for evaluating useful messages!

• Cannot communicate with the server error 11.5 Jabber clients Windows and Mac

  Hi guys,.

  I recently installed CUCM 11.5 (No. Cisco instant messaging and presence) in my lab. Its a simple installation without the LDAP server using the internal directory CUCM to set up customers. I am successfully able to connect to Jabber via my iPhone and iPad on 11.5 Jabber clients or 11.6. I am also able to connect to jabber in windows machine if I use the version of the client Jabber 9.7. However, if I use 11.5 Jabber on the Windows client, it gives me "cannot connect with Server error." On Macbook, I get this error on all the versions I used including old version 9.6.

  The only thing that I noticed that it is option for iPhone Jabber Client forward to put the ip of the CUCM server on option Phone Service only. There are in Windows or Mac Jabber Client 11.6, arrangement for CCM 9 or a later version, where I put my CUCM server IP address.  Am I missing something?

  Kind regards

  S

  Hello

  Just check that you have configured on the system--> the server on cucm entry. If its host name or the FULL domain name, I think your jabber for windows try to solve but unable to do so because of no connectivity to the DNS server or no entry in the DNS server.  Try it below to check if she.

  Change the host file on PC windows from the location below,

  C:\Windows\system32\drivers\etc

  Once you pass on the location and add the cucm entry in the host file, reset your jabber and mention the cucm for connection ip address manually and then check.

• Disable the content on the Jabber client

  Hello

  Just thought that I had double check, I suspect that the answer is no - are there any way to disable the sharing of content (BFCP) on the Jabber client (without making any changes on the infrastructure)?

  Thank you

  Hi Darren,

  No you can not disable it on video Jabber. However if you have a sheath with a specific neighbor where you don't want users of content sharing then made a custom in VCS area and disable the option of BFCP here!

  Any special requirement, why you want to disable this feature?

  Concerning

  Alok

• Cannot call the Jabber Client customer Movi

  Hi team,

  We cannot call Jabber Client customer Movi using client SIP URI of Movi.

  Here is the photo of the back-end infrastructure: -.

  CUCM: 8.6.2

  VCS: X7.2

  TMS: 13.2.1

  CUPS: N/A

  The Jabber Clients are sized CUCM and CUPS. MOVI Clients are provisioned on the TMS and VCS.

  I've referred a case of TAC and TAC engineer informed that dialing SIP URI is not supported Jabber client on CUCM 8.6.2 Movi

  Could someone provide me with the Bug ID or valid document that says. ?

  Thank you

  Saurabh

  Slim,

  I'll send you the link Monday

  Thnx

  Alok

• Internet of Jabber Clients through VCSe calls

  Hi Experts,

  We have provisioned on CUCM 8.6.2 Jabber clients and Movi customers supplied on VCS control (X 7.0) and TMS (13.2.1)

  We will deploy VCSexpressway soon to our society.

  My request is that it will be possible for the Jabber Clients on CUCM to call outside our company. I know Movi would work, but not sure of Jabber clients.

  Could someone help me? If it can work, how it is possible?

  Thank you

  Saurabh

  Slim,

  It should work very well. !! Once you make a call to jabber client that calls flow would be to track Express VCS de VCS control and then again in venture capital control of CUCM on the sip trunk.

  the only thing is that you must develop with the numbering plan so that it should not conflict with other numbering on the vcs control plans.

  Rgds,

  Alok

• Android / USB devices keep connection / disconnection on R7

  My daughter has an R7, and she meets a weird problem with the USB ports on this topic.

  No android device can stay connected. As soon as you plug it in, it makes the sound connection then the disconnection and keeps cycling between the connection and disconnection.

  He is not related to the device as I've tried two different phones and tablet with cables, all work fine on other computers. And I tried on three available laptop USB ports, all the same behavior.

  Research online I found a lot of people with similar issues for the most outstanding. I disable USB suspend option in power with no result options, but also to uninstall all the USB hub so that they would be resettled at the time of starting and installed all updates of windows as an option.

  She also knows another question on its USB ports, we have a Samsung slim external DVD player that uses a USB data and power Y cable which works also very well on any other machine. On its R7, during playback of a video, the video continues making blocks at regular intervals as something prevents the full stream. You wonder if this is related.

  Apart from that, mouse USB, USB keys or external USB drives seem to work fine.

  Anyone with a similar problem and a definitive solution?

  Thank you, but I seem to have found a solution to both these questions.

  (1) regarding the android devices that kept to disconnect and reconnect, after reading the thread below

  https://support.Microsoft.com/en-us/KB/2900614

  I checked the registry keys were present on the surface my wife pro3 for

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_XXXX & PID_XXXX\YYYY\Device parameters

  and found that there are three DWORD values in there that were not on the R7

  SelectiveSuspendEnabled
  EnhancedPowerManagementEnabled
  DeviceSelectiveSuspended

  Then I added these 3 DWORD and put them all to zero (disabled), and the problem disappeared. You should not have three of them, but I have not tested one at a time again.

  (2) for polyhedral external DVD playback, it turns out be pretty trivial. Someone had activated the hardware acceleration in the VLC Player settings. I reset all the settings of VLC, and it worked fine from there.

  Hope this can help others

• Why my Simulator BB10 in Win XP is square type device of Q10

  I need a simulator device Z10. The Simulator is automatically installed 10.2 SDK. Where can I find type Z10 Simulator?

  When you first start the Simulator there a menu option to select the dimensions of the screen.

  It does not go past fast so make sure you look carefully for it.

  There is no need of a separate Simulator for each device.

• Test application android without device

  I'm about to start creating Flash interaction that I'd like to run on android tablets. I do not have a tablet.

  I know that it is possible to test on a virtual device.

  Can all sages members tell me the best way to do it? I would be very grateful for any help.

  Keith

  Edit: I see there content Simulator. Large.

  Your best option would be to get something like this:

  http://www.Amazon.com/GP/product/B00TSUGXKE/ref=s9_acss_bw_cg_odsbnc_1a1?pf_rd_m=ATVPDKIKX 0DER

  It performs well enough to test and should be at least as fast as an emulator. Having a real device, it will be easier to test think like multitouch.

  You will notice that it is not in stock until December 27, if you need something sooner $80 heat HD would be a good alternative.

  If you do not need to test the multitouch, or $ 50 is too hard to pass, watch the emulators like this:

  KKKKK 2 million users of Android and counting

  It is possible to use the emulator provided with the Android SDK, but it is difficult to set up and slow to start. But, it would allow you to debug the tests, I don't think that it works with Karl. This works with devices of fire.