Help configuration of Smartphones blackBerry - Torch 9860

Similar Questions

• BlackBerry Smartphones Blackberry Torch 9860 stuck on the update of the software help!

  I have a blackberry torch 9860 and its deadlock over 18% on the software update, Ive out twice the battery, then no difference and my habit of blackberry desktop to pick it up, ID really appreciate it if someone could help me please!

  As soon as possible!

  Thank you!

  If BlackBerry Desktop Software does not recognize your phone, you're really out of luck. It is imperative that the BDS connects to your phone.

  RIM has this to say about getting your phone to connect to the BDS:

  http://www.BlackBerry.com/BTSC/KB10144

  I hope that helps you.

• BlackBerry Smartphones Blackberry Torch 9860

  I have a Blackberry Torch 9860, which has just started a problem with unlocking, you lock it on top of the handet, and a few seconds, it opens again, is there a way to stop him to unlock the keyboard? It is still used to be ok until today. Thank you

  Hello joblake66,

  Welcome to the community,

  You have recently installed any app to lock your device?

  Prince

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Blackberry torch 9860. Page of the BBC do not pinch and zoom.

  Hey, it's the first Blackberry torch 9860, I bought. Can someone please tell me why I can't pinch and zoom in on the BBC mobile website? I have this as my home page. I can scroll top down and touch a news item and open it, but it won't pinch and zoom.

  Still not working on my blackberry. So I have to assume that it is not meant to be.

• Problems of blackBerry Smartphones Blackberry Torch 9860

  I have the Torch 9860

  I bought a few months ago. I was not happy with the speed or the softness of my phone. There are several times when it works very well and I'm happy with it, but there are too many times when I am very dissatisfied with it.

  He will go through periods where it freezes for 10 seconds at a time and also time when it will not unlock for 10-20 seconds each time. I hit the Unlock button and nothing happens until about 10-20 seconds later and my phone will often fly through everything trying to catch up and eventually open random apps or icons that I didn't open. Every night and often throughout the day, I'll check if the unused applications are closed, email & messages, as well as internet history is all removed in the hope to run more smooth/more fast. I also use the Auto on/off function every night.

  I looked all over for an e-mail with Blackberry about this investigation, but I couldn't find a place signle contact everywhere on the site other than here...

  Is there anything else I can do to improve this? In the ad, he explains how quickly and is smooth in this phone, but I was disappointed a lot too.

  Thank you.

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC. Then try again and see if the problem persists.

  What OS are you on? On your device, type a new message MYVER and a space after to see and report please.

  I saw some risk to slow down sometimes phone apps

  A card full of songs and photos will take a long time to generate the thumbnails and the song, making it may be slow in first use playlist.

  On device, go to Options, device, application management is a great way to see what your applications with your use of the CPU on Smartphone. Simply drag bar greater than CPU and see what happens. Also touch the CPU menu to see other time variables. I discovered that an application has been eroding CPU cycles on my own

  Disable Compression on the memory card? go to Options, device, storage

  using a custom theme? Try it for a day that factory by default to avoid your theme

  remember the ESC key to close most applications, with the exception of GPS and some chat clients. other applications must use the menu and then exit or close. The key furthest to the right is a key to the House and does not close on its own apps, but will put an end to the calls.

• HELP - MY BRAND NEW BLACKBERRY TORCH 9860 JUST blackBerry smartphones DON'T have LOAD not

  I did the battery pull

  The charge im using is a USB/adapter supplied with the phone

  I need support which can be maintained - I can do which will ensure that the problem does not happen again?

  I lost contact with everyone for the entire day by phone because of this problem

  I am now very angry and disappointed because my 8520 gave me a much better service

  What should I do?

  Hi Kitz2,

  Put your device connected to the charger taken wall, not the PC USB charger.
  Leave it connected for 24 hours or more and every 3 hours check your device, press and hold power only for about 20 seconds. He will seize time boot, but first must reach a certain level of support.

  You can see the flashing red and maybe yellowish and perhaps a symbol on screen "no battery". This means that the battery is discharged, but she needs to reach a certain load before you turn.

  If it is a new device and still warranty then you can consider to return the unit to the retailer.

• JavalangNullPointerException of Smartphones blackBerry Torch 9860

  Whever I want to change the wallpaper in - Option > display > home screen Preferences > Wallpaper change... as I select the wallpaper message appears "javalangNullPointerException time I pressed ok... does not change the wallpaper and the message keep appearing as many times I try...»

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones Blackberry torch 9860 skin color

  It will never be a white version of this device?

  Or any other color... because I see only black versions... like mine

  Thank you

  Hello

  As a community of users, not those who participate here may know the true answer to this question. And if they did, they would be specifically excluded from the sharing of information ("forward-looking statements" and all of this legalese).

  Good luck!

• BlackBerry Smartphones dead Torch 9860

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  aizkrim wrote:

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  Hi aizkrim,

  Please read this article.

  How to force detect the BlackBerry smartphone using the Application Loader

  It will be useful.

  Good luck!

• Smartphones blackBerry Torch 9850 band Base

  Torch 9850 operate in the GSM 850 MHz - 1900 MHz band?

  Hi and welcome to the Forums!

  For more details, see the following page:

  • http://us.BlackBerry.com/smartphones/BlackBerry-torch-9850-9860/#! phone-specifications

  Down, there is a 'Network' link that will give you the exact frequencies the device works with.

  Good luck!

• Smartphones from blackBerry Torch 9860 to the touch of the screen does not

  Dear all,

  I Torch 9860 and facing a serious problem is the touchscreen always due to a malfunction "a little bit of work and some does not" all keys work well, I removed the protector of screen touch and connected my phone to my PC via USB and updated its software via BlackBerry Desktop Software and the problem still exists.

  Kindly help on this problem,

  Thank you

  Kamel

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Also please consider it maybe a problem with the hardware... for which no amount of internet-remote diagnosis or solutions at the level of the OS/software will be of no use.

  Good luck and let us know!

• Smartphones from blackBerry Torch 9860 upgraded to OS7.1

  I've updated to OS7.1 and I can't find the FM radio. Now I don't really know if the BB Torch 9860 is featured to get it and upgrade.

  Help please.

  Hello

  Please see this:

  • http://blogs.BlackBerry.com/2012/01/BlackBerry-7-1-update/

  As you will read, your model does not include the necessary equipment (a FM radio tuner) for this feature.

  Good luck!

• BlackBerry Torch 9860 of Smartphones trackball

  The my 9860 trackball does not work, can anyone help me on this?

  Hello and welcome to the community!

  Please check your model number:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  The 9860 has a TrackPad, not a TrackBall...

  However, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, "does not work" is a bit vague. Can you expand on that? There is no nothing? Or do some things work and some don't. Please be explicit.

  Good luck and let us know!

• BlackBerry Torch 9860 (GSM) smartphone connects to 3G

  Hello

  I hope someone can help me. I have a new Torch 9860 GSM () and everything loaded fine, but it connects to 3G network. I don't get the Blackberry symbol and it remains on the EDGE. It connects to the WiFi and works pretty well on wi - fi. I have download the books service and went to the Table host routing and selected 'Register Now'... and I get the email that it was registered... but never, it connects to 3G.

  It is a torch unlocked with AT & T software... but it is not an AT & T phone, self... If that makes sense. When it starts it says "SFR 3 g +" where AT & T would normally... etc...

  What should I do, if anything, to connect to the 3G network... ?  I'm just dreaming... ?  Laughing out loud

  Thank you!

  Lisa

  Hi lkscales,

  Unfortunately, I believe the Torch 9860, maybe you bands bad for full on AT & T 3G data access. It probably will work correctly on TMobile, but you will only be able to get AT & T EDGE speeds.

  Sorry to be the bearer of bad news. If you want to try to change someone, find a Torch 9860 of Telus, Rogers, Bell, AT & T, etc. The version you have should work fine on SFR, TMobile USA and Wind Mobile (to Canada).

  I hope this info helps!

• Smartphones from blackBerry Torch 9860 uses any WiFi

  Hi all
   
  I bought the BB Torch 9860 before two days and I already have the plan for the data set (200 MB). I connected to my WiFi at home, and it shows that it is connected. Now when I'm at home and I want to surf the internet, it's using the carrier's data package, but I want to use WiFi. I've looked everywhere and I can't find a solution. any help?
   
  Notes:
   
  On the home screen, I can see my WiFi network name and my name carrier (Etisalat). When I go to "Manage connections", it shows that I am connected to the wireless network. but I've never seen signal icon WiFi in blue or green or any color that gray (which means that the BB does not use WiFi at all)
  I want to set the default internet access in WiFi. But how?
  Some people told me that it will automatically switch between WiFi and the packet data, but as far as I see it, it switches at all.

  It's my WiFi diagnostic report:
   
  A Wi - Fi connection
  Current profile: Wael Netword
  SSID: Wael Netword
  AP MAC address: 00:25:91:F4:82
  Type of security: WPA Personal
  Local IP address: 192.168.1.101
  Signal level:-63 dBm
  Data connection speed: 48 MB/s
  Status: Acquired network
   
  VPN
  Current profile:
  Address of the hub:
  Contact: n/a
  Authentication: n/a
  Secure the device IP:
  Status: VPN profile is not found.
   
  BlackBerry infrastructure
  Connection: error
  Router authentication: N/A
  Authentication server: N/A
  Empower your business with BlackBerry® and Etisalat Mobile Solutions

  Any ideas?
  Appreciated in advance...

  Here are some tips:
  When your Wi - Fi connector is enabled on your torch, you get a grey logo Wi - Fi on your home screen.

  When your flashlight is really connected to your local Wi - Fi network, the Wi - Fi icon becomes bright white. So if it is not the case, open the details of the Wi - Fi network (perhaps you incorrectly typed in the for example shared key)

  now, once the Wi - Fi icon is white light, it means that anything on your device will connect preference towards the world of the internet using Wi - Fi instead of cellular network.

  I know that you have a BlackBerry 7 device, but please read this article of the public knowledge base, it is pretty close to what should happen on your device, in theory:

  Article ID: KB23699 Selection of browser simplified to BlackBerry 6