Just got charged twice for Adobe CC

Similar Questions

• Just got an email from Adobe to reset the password that I didn't ask for reset.

  Just got an email from Adobe, it asked me to click on the link to reset the password, but I've never asked to reset my password, which is strange? This email is from Adobe.

  In any case, I changed my password just in case.

  Oh, just to confirm it is used as a reminder to change my password once a while.

• Hello I bought 2 months ago the annual plan of photography and now im studying if I had a student discount cause now I start to study I will be charged twice for photography and the student and all the aps plan?

  Hello I bought 2 months ago the annual plan of photography, and now cause im studying, if I have a student for aps discount all now, I start to study I will be charged twice for photography and the student all the aps plan? or he will renounce this photography automatically project the student and I will be charge for only $19.99?

  You should see the links in the document below about educational discounts:

  FAQ: Where can I get information on creative cloud for the enterprise, education, Government and teams?

  Alternatively, you can contact support for help FAQ: how to contact Adobe for support?

  You may cancel the current and pay a new subscription.

• I am being charged twice for creative cloud

  Hello

  I just noticed that I was charged twice for my creative cloud subscription. On my account it says that the two bills are both for the period between 30.12.2012 and 29.01.2013. Could you please check if it is? Maybe, as one of the debit entries for December and the second is for January?

  Thank you very much for your help!

  Best regards

  Christoph Scheuermann

  Hi Christoph,

  There was an accidental charge twice on the 30.12.2012, but it should be credited to your account now.

  -Dave

• I was charged twice for my purchase

  
  Dear Sir/Madam
  I was charged twice for my purchase from dell for $ 1174 euros once on the day of my purchase on 24/02/2015 and once on 06/03/2015 with
  My customer number [Note from the Admin: deleted personal information]
  I'm a student and this amount is all my money that is wrong I want to repay as soon as possible.

  Khamir

  Sorry to hear about your billing problems, but the forum is mainly a user to and not user of Dell.

  You will need to contact Dell Customer Service, which is located in the country where you reside.

  Bev.

• I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that creative cloud with trial versions downloads

  I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that downloads creative cloud with the trial versions of all your products and no way to download Lightroom 6. How can I get download it to my computer and find the serial number?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I just got my DVD for Lightroom 6 and it will not install and ReadMe directions do not resolve the issue or is not available.  There is no .exe file I can find on the disk.  What should I do?

  I just got my DVD for Lightroom 6 and it will not install and ReadMe directions do not resolve the issue or is not available.  There is no .exe file I can find on the disk.  What should I do?

  Try it please link below:

  Download Photoshop Lightroom

  I hope this helps.

  Greetings

  Megha Rawat

• I was charged twice for the application of export it in PDF format. How can I cancel?

  I was charged twice for the application of export it in PDF format. I want to cancel both. How can I do this? I failed to export the PDF to Word, and I am not satisfied with this product.

  Hi Kate, Canada

  I'm sorry that ExportPDF has not worked for you. Please see to cancel your subscription or membership. Acrobat.com online services.

  Best,

  Sara

• (Redirected) My card charged twice for control from laptop

  Hello

  I ordered a laptop Inspiron 15 September and paid online through my card. First, the total amount deducted immediately, everything went smoothly and I got the laptop on 25 September. Then I noticed that my card charged for exactly the same amount on 25 September also.

  Please tell me why card charged twice and how can I get my money back.

  Any help will be appreciated.

  Thank you.

  Have you tried to contact the issuer of your CC, to file a challenge on overload.

  It is also better to post this thread in the Customer Care Forum here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Bev.

• being charged twice for my account each month

  When I opened my creative account it reproduces and I am being charged twice a month on my cc. Can you please tell how to get this reimbursement and payment stopped please. Thank you very much

  Contact Adobe technical support by chat or phone when they are available.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I was 1.58 charged twice for an item that does not cost than 0.79

  After being told that my method of payment was denied and reinsert the card twice, I found fresh excessive had been made.

  In addition, why is she charged me so I have funds available in iTunes?

  You must communicate directly with the Apple store support.

  https://www.Apple.com/EMEA/support/iTunes/contact.html

• I was charged twice for the same image!

  Hello

  I decided to give a shot of Adobe Stock and bought some images, I must of clicked twice somewhere and ended up with two licenses of the same photo.
  Who should I contact to fix this problem?

  Your help is appreciated.

  Fred

  Hi Fred

  Yes, this is what it looks like on my side.

  If you connect to stock.adobe.com, you should see IMAGES = 1 along the top bar.  If this isn't the case, please let me know.

  Thank you

  Bev

• Why is that I was charged twice for my subscription to cloud

  DSSY005121537DT

  Apparently think Adobe deaf or hard of hearing do not use their products, otherwise why would they insist on call of their hotline.

  Is it in contravention of the Disability Discrimination Act (UK) or the equivalent in US.

  My question is simple, why did you make 2 payments on my account.

  Mark Waterhouse
  

  Hi Mark,

  We're really sorry for the inconvenience. I checked the Transaction number you provided and I can confirm that there is a credit for the payment. Money has been credited to your account on the 4th January 2013.

  Kind regards

  Michael Sharma

• Just ordered the download for Adobe Premier order [deleted] the problem elements is I can not download the file

  can not download the program. The program is expected to be Prime Minister 14 elements

  [NEVER SEND A SERIAL NUMBER TO AN OPEN FORUM!]

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I just get my membership for Adobe Creative Cloud

  Can I download it on 2 computers and it works on the same time?

  Thank you

  Yes and NO

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations of cloud computer subscription can not be used at the same time