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• I was charged twice for my purchase

  
  Dear Sir/Madam
  I was charged twice for my purchase from dell for $ 1174 euros once on the day of my purchase on 24/02/2015 and once on 06/03/2015 with
  My customer number [Note from the Admin: deleted personal information]
  I'm a student and this amount is all my money that is wrong I want to repay as soon as possible.

  Khamir

  Sorry to hear about your billing problems, but the forum is mainly a user to and not user of Dell.

  You will need to contact Dell Customer Service, which is located in the country where you reside.

  Bev.

• Can I use the money in my account to a gift card to pay for music from apple?

  Can I use the money in my account to a gift card to pay for music from apple?

  Yes.

  (140162)

• Hello I bought 2 months ago the annual plan of photography and now im studying if I had a student discount cause now I start to study I will be charged twice for photography and the student and all the aps plan?

  Hello I bought 2 months ago the annual plan of photography, and now cause im studying, if I have a student for aps discount all now, I start to study I will be charged twice for photography and the student all the aps plan? or he will renounce this photography automatically project the student and I will be charge for only $19.99?

  You should see the links in the document below about educational discounts:

  FAQ: Where can I get information on creative cloud for the enterprise, education, Government and teams?

  Alternatively, you can contact support for help FAQ: how to contact Adobe for support?

  You may cancel the current and pay a new subscription.

• I was charged twice for the application of export it in PDF format. How can I cancel?

  I was charged twice for the application of export it in PDF format. I want to cancel both. How can I do this? I failed to export the PDF to Word, and I am not satisfied with this product.

  Hi Kate, Canada

  I'm sorry that ExportPDF has not worked for you. Please see to cancel your subscription or membership. Acrobat.com online services.

  Best,

  Sara

• I am being charged twice for creative cloud

  Hello

  I just noticed that I was charged twice for my creative cloud subscription. On my account it says that the two bills are both for the period between 30.12.2012 and 29.01.2013. Could you please check if it is? Maybe, as one of the debit entries for December and the second is for January?

  Thank you very much for your help!

  Best regards

  Christoph Scheuermann

  Hi Christoph,

  There was an accidental charge twice on the 30.12.2012, but it should be credited to your account now.

  -Dave

• being charged twice for my account each month

  When I opened my creative account it reproduces and I am being charged twice a month on my cc. Can you please tell how to get this reimbursement and payment stopped please. Thank you very much

  Contact Adobe technical support by chat or phone when they are available.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I was 1.58 charged twice for an item that does not cost than 0.79

  After being told that my method of payment was denied and reinsert the card twice, I found fresh excessive had been made.

  In addition, why is she charged me so I have funds available in iTunes?

  You must communicate directly with the Apple store support.

  https://www.Apple.com/EMEA/support/iTunes/contact.html

• Just got charged twice for Adobe CC

  Hi all - I cancelled my CC team version ($ 74.95 / month), went and paid for a personal version ($ 49.99 / month).

  Well, Adobe went ahead and charged my account for $74.95 anyway and so doing, caused overdraft fees. So now Adobe has me $124,90. Who should I contact regarding this mess?

  Hello

  Please contact our support for this problem here https://helpx.adobe.com/contact.html

  

  Let us know if this helped!

• I was charged twice for the same image!

  Hello

  I decided to give a shot of Adobe Stock and bought some images, I must of clicked twice somewhere and ended up with two licenses of the same photo.
  Who should I contact to fix this problem?

  Your help is appreciated.

  Fred

  Hi Fred

  Yes, this is what it looks like on my side.

  If you connect to stock.adobe.com, you should see IMAGES = 1 along the top bar.  If this isn't the case, please let me know.

  Thank you

  Bev

• Why is that I was charged twice for my subscription to cloud

  DSSY005121537DT

  Apparently think Adobe deaf or hard of hearing do not use their products, otherwise why would they insist on call of their hotline.

  Is it in contravention of the Disability Discrimination Act (UK) or the equivalent in US.

  My question is simple, why did you make 2 payments on my account.

  Mark Waterhouse
  

  Hi Mark,

  We're really sorry for the inconvenience. I checked the Transaction number you provided and I can confirm that there is a credit for the payment. Money has been credited to your account on the 4th January 2013.

  Kind regards

  Michael Sharma

• Error: Cannot copy Admin$\system32\dwrcs.exe when trying to use DameWare NT Utilities card remote Commander for remote control a workstation.

  Original title: impossible to copy to Admin$\system32\dwrcs.exe.

  I'm using DameWare NT Utilities card remote Commander for remote control a workstation.   Other workstation remote control works fine.   On the workstation with the fact that I'm having the problem the following message appears:

  Cannot copy
  C:\Program Files\Dameware Development\Dameware control\DWRCS.exe mini remote

  TO

  \\workstation-name\ADMIN$\System32\DWRCS.exe

  System error: 5

  The system message:

  Access denied

  I don't think it's a matter of DameWare since other workstations are accessible.   I think that this could be a Windows problem with a kind of security.  Anyone know?

  Hello

  Your computer is connected to a server, or a domain?

  You can follow the steps in this link:

  Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Access denied messages when the connection to the remote PC

  If your computer is on a domain network, I'd recommend posting your query in the TechNet forums.

  Hope the helps of information.

• Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no orders existing and after download, all the creative cloud applications

  Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no existing order and after download, all the creative cloud applications give me the possibility to either BUY or make the 30 DAYS TRIAL.

  What gives?

  allow at least a day working pst for your purchase to complete.  Today is Saturday afternoon pst.

  After this time, check your account, Adobe ID Code

  If it fails to demonstrate what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Adobe charged me twice for the same thing

  I don't know how it happened but I logged in twice on the same machine and each time has been ask confirm my registration and details of my entry card. When I looked at my order history, I discovered that Adobe has charged me TWICE for the same product (Creative cloud) on the same machine (1 seat). How can I get one of them canceled?

  Sorry for the frustration, all.

  If not already resolved, don't forget to join our Support team directly via chat or by phone: http://helpx.adobe.com/contact.html

• Hi I want to erase all the data from my current phone if I erase content and settings would be deleted all the data off my sim card? Thanks for your help

  Hi I want to erase all the data from my current phone if I erase content and settings would be deleted all the data off my sim card? Thanks for your help

  Erase the data on your phone will not erase the data on the sim card.