KB3011780 breaks my network of Retrospect on my HP 6300 system backups

I installed KB3011780 on a system HP 6300 (Windows 7 Pro SP1 64 bit with all the other patches published to date).  We use Retrospect 7.7 on this system to make backups to a hard drive connected locally, on the network to an Iomega StorCenter ix2 - 200 NAS (now supported by Lenovo).  The backups worked without any problems for a long time.  The ix2-200 has Firmware Version 2.1.44.30050 which is updated.

Over this last weekend, Retrospect tried to re-create the backups ("recycle") one of the network, but failed half way through the process.  I restarted the backup, and it has not yet.  I rebooted the NAS and backup Windows system, restarted and there still fail.  I stopped the Windows system and did a thorough relocation of the entire network and cable USB, just on the off chance that I was getting an intermittent failure, but the backup has failed yet after that I did the reboot.

Here is a typical error log showing the messages of Retrospect when a failure occurs (with more compressed white space):

+ Normal backup using backup B at 24/11/2014 14:16
For the backup set Backup Set B...

-24/11/2014 14:16:06: copy of OS (c :))
Additional error information for the member disk backup set ' 1-Backup Set B, "
Cannot write to the file \\netstorage1\backups\***-hp-6300\Retrospect\Backup Set B\1-Backup Set B\AC000099.rdb, error-1116 (cannot access the network volume)
Misspelled: "1-Backup Set B" (2623012864), error - 116 (volume does not exist)
Cannot create session, error-1100 (invalid handle)
24/11/2014 14:57:57: incomplete execution
Rest: 133310 files, 51.7 GB
Completed: 75 files, 1.1 GB
Performance: 32.2 MB/minute
Duration: 00:41:50 (idle/load/preparation, 00:09:11)

Cannot compress the file catalog by Backup Set Backup Set B, 1100 error (invalid handle)
Unable to save the Backup Set Backup Set B, 1100 error (invalid handle)

Since these backups had worked well in the past, I decided to see if the recent patch for KB3011780 could cause problems.  I removed the patch and restarted the Retrospect backup.  He ran to the end without any problem.  To confirm that the patch was probably the cause of the breakdowns, I restarted the recycling backup early, which causes the entire contents of my drive (c :)) system, a process that takes several hours of IO intensive network backup.  It finished without any problems.

I don't know enough about the technicalities of Retrospect how its I/O across the network to the StorCenter NAS but I guess it's using normal file system operations any.  He does know that it is a device in a network, and not a local device.  But obviously, the network i/o fails and removed KB3011780 (and do anything else that the reboot of the system required and then by restarting the program backup) fact errors disappear.

I removed the patch from two other systems that make backups on my NAS and hidden on each of them.  So far, I saw no problems with it on any of our other Windows 7 systems.

Reported problems with this update, it is not impacting each user win7

(it is not installed no problem here with our backups)

Tags: Windows

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