kb983583, kb979909, kb982168 kb976569 PROBLEMS!

First, a bit about my system: HP Pavilion ZV5000, Pentium IV laptop clocked at 2.8 GHz (non-mobile), 1.12 GB of RAM (actually a stick of 1 GB and a 256 MB key, but the internal video card uses 128 MB of that), running windows XP pro...

It is a fairly new installation and I had no problems with it so far...

Here's what happened... I tried to install Nero 10...  before installing it, it gave me a list of things that were to be installed before we could install Nero, whom he proceeds to try to... He gave me problems on some components .NET, saying that he was unable to continue... I tried to install it again once or twice and the same thing has happened, except that this .NET component was the only thing on the list... I decided I should check windows update out I installed everything and see if there was something to install... it was what he, with an update not install it (not!), an updated .NET... do not think much of it at the time, I have advanced and tried to install nero again, what worked... and for the record, nero works perfectly...

so I decided to try to deal with this update failed, so I went back on the windows update site...  3 critical updates appeared (kb983583, kb979909, kb982168) and an option updated software (kb976569)... I checked all four and click on install... updates, for some reason, install them in the order opposite of appearance, with kb976569 trying to install everything first, which proves to be defective (loser!) and the other three install sucessfully (completed!)... then I went back to the selection of windows update page and the same four updates appear, as if the three who actually did work not worked after all...

I copied my windowsupdate.log file and will try to post a reply on this subject, in the case where it is useful (I tried to include it in this post, but iexplorer crashed and I had to retype this... ugh!)

any help would be appreciated...

Chris

Hi Zappazapper,

Follow these steps in the order in and then try to install the updates.

Step 1: Check the error code

a. clickStart, click all programsand then click Windows Update or Microsoft Update.

b. on the Windows Update Web site or on the Microsoft Update Web site, clickview update history. A window opens that displays the updates that have been installed or that have failed to install on the computer.

(c) in theState of this window column, find the update failed to install and then click on the red X. A new window opens that displays the installation error code.

Step 2

Put your computer in a clean boot and then try to install the update.
http://support.Microsoft.com/kb/310353 (step 1)
NOTE: Turn on your computer to a normal startup by following the steps inHow to configure Windows to use a Normal startup state

Step 3

If the problem persists, download the update manually and install the update.
http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=8b9e4bb3-5a33-443e-bb09-9f9e506db519

If the update still does not work, try step 4.

Step 4

Reset windows update components.

http://support.Microsoft.com/kb/971058

Bindu R - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    --

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    ================================

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    Hello

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    [@David-support Engineer: what is a "sentence case?"]

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    Hi puplehaze,
     
     
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    See this response archived from a previous thread:

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    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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    Hello

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    http://support.Microsoft.com/kb/910339/>

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