Keyboard not only work on/off button.

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  If you use Internet Explorer to play videos, I suggest that you follow the steps outlined in the article below troubleshoot playing videos using Internet Explorer:

  http://support.Microsoft.com/kb/2532294

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  Hello

  Nice to read are do you like your new Satellite P500. My friend also bought new Satellite P500 and it is also very satisfied. It s a large notebook with fast and new hardware features. The design is fantastic, I must say.

  Anyway, you can reinstall the eco and Toshiba Value added Package utility that controls these special functions. The two utilities that you can get on the Toshiba page:
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• Mouse and keyboard not working only not to the login screen

  Hi, I was recently infected with Antispyware Soft virus. In my attempt to remove it, my screen went black, so I had to restart my computer. Entering my login screen, I was unable to connect because my keyboard and mouse no longer works. I tried to start the safe mode too and they still do not work on the login screen. However, they work at the start of the BIOS. I looked around, but I couldn't find any option for Legacy USB drivers. I went to a few USB option and select [Enabled] and it still doesn't work to the login screen. I have no PS2 port, so I can't try it. I was also able to use my mouse and keyboard when you attempt a repair of the system to do a system restore, but that solves nothing. I am at a loss what to do. I hope someone is late, as I'll be gone tomorrow/more day late today. I am writing a computer laptop and unable to remember any care my office except the fact, it's Windows Vista.

  Hi HellMuT1,

   
  We recommend to use a different mouse and keyboard, then check the result. If the problem persists, try the following steps.
  1. Insert Windows Vista DVD.
  2. restart your computer.
  3. let the computer restart (boot) from the DVD.
  4. If you are prompted, press a key to continue.
  5. When you reach the screen install Windows, select your preferences in the language to install, time and currency format and keyboard or input method boxes, and then click Next.
  6. do not click on install now. Instead, click on repair your computer. The System Recovery Options dialog box appears.
  7. make sure that the appropriate operating system is selected, and then click Next.
  8. After you click Next, the System Recovery Options menu appears.
  9. click on command prompt.
  10. type devmgmt.msc and press enter
  11. on the window Device Manager, in the object list, expand mice and other pointing devices.
  12. make a right click the sub element and click on uninstall.
  13 expand keyboards.
  14. make a right click the sub element and click on uninstall.
  15. Type exit and press ENTER to restart the computer.
  16. remove Vista DVD and restart the computer to see if the keyboard and mouse works fine.
   
  Do the repairs to the system of Windows recovery environment
  I hope this helps.

   

  Kind regards
  Syed - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Mouse and keyboard not working not

  Hi, I was recently infected with Antispyware Soft virus. In my attempts to remove it and done, so I had to restart my computer. After that my computer began to update its self, but when she had finished.  My keyboard touchpad does not work at all the only thing works is when I plug my keyboard and mouse to my labatop.  Do you not think that the keyboard and the touchpad is disable?  Its very annoying to type with the keyboard and use a mouse that does not belong to my labtop... My keyboard and mouse stop working 12 days ago... Is some how can I activate them?

  Hi Nekofoxy,

  1. What is the brand and model of the laptop?
  2. do you get an error message?

  Method 1
  Step 1: I suggest to start the computer in safe mode and check if you are able to use your keyboard and mouse.

  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: If the keyboard and mouse works well in mode without failure, then perform the clean boot and remove the program that is causing the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: follow step 7 of section of boot KB929135 to the computer in normal mode.
  
  Method 2
  Download and install the drivers for the keyboard and mouse on laptop manufacturers website.

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
  Note: Some computers have a touchpad disable and enable hot key for this purpose in the manual of the computer... Normally the lock keys with the combination of other keys.

  Turn off the computer (when the touchpad does not press the power button for 15 seconds, turn off the computer).

  Additional information:
  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

• Satellite A350 - keyboard only works after toggle mode 'sleep'

  A few days ago, I installed the update of the BIOS 2.40 an i also disassembled the laptop because of severe heating problems.

  After all put together, on the windows login screen, I noticed that the keyboard doesn't work anymore.

  Only the CapsLock key would light up, and after starting the laptop all the function keys me me in the F8 boot menu.

  Now, whenever the computer starts, I can't use the en menu F2 and F12 BIOS BOOT options.

  And after this to start windows, the keyboard stops working.

  What standby mode allowing / disableing the keyboard is working again.

  When connect an external keyboard to enter the BIOS, press the buttong F2 gives me a white screen, and nothing happens, I have to restart.

  I took care of the problem of dust before once, and it gave me no problem at all, so now I think it's the update of the bios that gives me problems, since I can't even boot into the BIOS menu.

  I want to try and get off at 2.30, I have the file, but I can't Flash the bios with an old version.

  I hope that there is someone who can help out me? Maybe I need to look in a different direction with this problem.

  Hello

  The BIOS has nothing to do with your problem.
  If the BIOS would not be allowed, your laptop wouldn't turn on in your case the keyboard does not work after you remove the device.
  Now there are two options: either you do not connect the keyboard to the motherboard correctly or you damaged something plugging an external USB keyboard to see if the keyboard controller is OK. If external keyboard works, you must replace the internal keyboard part.

• Lenovo b575e keyboard not working

  Hello

  After 10 threshold 2 windows update, the computer keyboard have stopped working... System indicates the latest drivers for the keyboard and his works fine, but the keyboard does not live. Touchpad works only and keyboard external usb.

  But the internal keyboard work on bios ...

  can someone help with this problem?

  This keyboard works now...

  solution: remove the battery, remove the battery BIOS, hold the power button / stop for 1 minute. wait 1 hour and start the system, and how it works...

  Thank you and
  concerning

• Microsoft Wireless Multimedia Keyboard does not completely work in Vista

  I have the MS Wireless Multimedia Keyboard 1.1 installed on my PC.

  I recently had a few separate issues with my computer and technology at Geek Squad did some work cleaning on my PC for best performance and to get rid of a bad program.  I am running Vista SP2.

  On my keyboard, there are a series of buttons on the top which opens to different folders, or programs.  I had to open Excel and open Word.  The others are default Media Player, email, IE 8, My Documents and my pictures.  Everything worked correctly and opened the program folder / to, before cleaning.  Now mail, IE 8, and Media Player buttons still work, but others did not.  However if I open the Microsoft Keyboard program buttons become functional and remain so until I restart the computer. The keyboard works fine otherwise.  Y at - it a boot option which can have been withdrawn inadvertently during the cleaning process, which is the cause and if so how can I have reconstitute?

  Thanks for any help.

  Hi BCfromKY,

  To test the response of the keys on the keyboard, use the Microsoft keyboard Diagnostics (MS Key), a utility program that is included with the Microsoft IntelliType software. To use MS Key, follow these steps.

  Note the MS key utility is only supplied with the version of the Microsoft IntelliType 1.1 and later versions. If you do not have Microsoft IntelliType installed, you can visit the following Microsoft Web site to install this software:

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK (http://www.microsoft.com/hardware/download/download.aspx?category=MK)

  Start Microsoft Keyboard Diagnostics. To do this, use one of the following methods:

  a. Click Start, click principally made programs, accessories and then click Run.

  (b) in the Open box, type mskey and then click OK.

  c. If you get no response in MS Key on your keyboard, test the keyboard on another computer. If the keyboard does not work on another computer, see the "Références" section for more information on how to contact Microsoft Supplemental parts to get a replacement.

  For more information, you can consult the following article:

  Troubleshoot wired keyboards that do not or only the erroneous characters category

  http://support.Microsoft.com/kb/258826/en-us

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Keyboard not working on Lenovo Windows laptop and stuck on the login screen

  I have a Lenovo WIndows 8 20157 laptop, the keyboard no longer works someday so I restored it.  At that time, I could use an external keyboard.  When the system rebooted, it got to the login screen and will not work.  The screen keyboard and the external keyboard does not work.  The only thing that happens when I use a keyboard (external to the screen, laptop), is that if I hit the button S power options developed.  I can not connect and I can't run it in safe mode.  Already, I have removed the battery and held down the power button, which has not changed anything.

  I took it for someone who told me to restore to factory settings and there are drop down menu in the corner of the login screen, but sometimes the mouse works and sometimes it isn't.  For example at the moment I can't open easy access menu to open the keyboard screen, but sometimes I can't.  Any ideas?

  Hi Jennifer,.

  Welcome to the Microsoft community.

  According to the request, you have problems with the keyboard on your Lenovo laptop.

  As you have made a number of steps to address this issue including restoration to factory settings, I feel that this could be a hardware problem, so at this point in time that it would be better you contact Lenovo for additional troubleshooting support.

  See the link below for contact Lenovo support.

  http://support.Lenovo.com/us/en/contactus

  I hope this information helps, please get back to us for further support on Windows. We will be happy to help you.

  Thank you.

• Keyboard not working external plus-clavier USB is fine

  Hi all

  My laptop has a blue screen and the keyboard no longer works, I plugged the external keyboard and re - install the windows, now half of the buttons are working and dosent half.

  I wonder has the kyboard damaged, I'm not sure if I replace the keyboard this will work?

  are there settings in the bios or any utility can solve the problem, could someone please advise?

  Thank you
  Nysoh

  Hello Nysoh

  On this virtual path no one can say with certainty what the problem, but if the internal keyboard is not working properly the first step is replacement of keyboard. If the problem persists then troublemaker can be keyboard or keyboard controller port.

  As much as I know BIOS has nothing to do with this issue.