L7780: ADF captures paper and it takes the first sheet, but it will not treat through.

ADF picks up the paper and fire the first half of the page very low in rolls in the printer, the printer then makes all the normal sounds as had prepared for the task, but it just error and says to remove the paper jam.    You hear a little noise of rotation as if he was failed in the second half, if you will, of the feeding process.

I tried all the tips of the ADF and cleaning tips, etc I do not jams, and I am aware of any previous jams.

Thank you in advance!

Hi there @FliAngler , I hope all is well

I read on paper jam error message you see on your Officejet L7780 however, there is no jam present. My suggestion would be to consult the guide below and clean the rollers. You can also try the other steps in the guide if the paper jam message comes back!

A message "Paper jam" for L7300 HP Officejet Pro L7600, L7500 and L7700 all-in - One Printer Series

If troubleshooting does not help, I would finally support.

Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Best wishes

Tags: HP Printers

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