L9L24AA #ABA Model 23q067C: new don't lodge no printer Wi - Fi and sound installation

Buy HP Pavilion 23q067C.  Installed Windows 10 is connected to the internet.

#1.  No noise at all.  Not on mute. Is there something that I need to activate or install to the sound?

#2.  I have a HPJ6480c wireless printer but cannot figure out how to install with this HP Pavilion computer.  HP can't stand this model. Does this mean that my work HP printer does not work with my new HP?  Is there a way to get around this if I don't have to buy another printer?

I need step by step because I'm NOT savvy PC... Help, please

Thank you

Hello @alyceskis,

Welcome to the Forums of HP's Support.  I see that since the upgrade to Windows 10 on your desktop Pavilion with no sound. I also understand that you want to learn how to set up your J6480 printer on your computer.

First start the audio. Please see the section entitled "Measures to be taken after the upgrade to Windows 10" in the document of desktop HP - upgrade to Windows 10 . Please use it as a checklist to ensure that nothing is missed once you upgrade. If nothing has been omitted accidentally after the upgrade (which can cause no problem sound) Please use the paper Products - Solutions for Windows 10 HP . It includes a section titled "problems with the sound and microphone." The section will redirect you to the HP - no sound from speakers (10, 8 Windows) laptops troubleshooting document.  It will guide you in the steps to get her back.

Now for your Officejet J6480 printer. There is a complete driver of features available for your printer for Windows 10. The best method to install the printer must use HP Printer Wizard utility. Utility information found in the document of HP printers - find the best driver Wizard Windows Installer printer HP . The utility helps you to find the right driver for the printer and your operating system. You can still download the hp.com/go/toolsutility.

I hope the above helps and come back and let me know the result.

Tags: HP Desktops

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