Laptop - 15-af131dx: error in Device Manager

Keys on my keyboard for laptop computer to N and B sometimes do not type anything, so I decided to try to fix it myself. I thought it was just some sort of driver problem, so I tried this method. He told me to uninstall all the devices keyboard and it would reinstall it after that I uninstalled it. Now the keyboard doesn't work except the f1 - f12 keys (I think). Could someone give me an explanation for this?

Was it the site that told me to uninstall the keyboards (sound by pressing the keys does nothing):

http://support.HP.com/us-en/product/HP-15-AF100-notebook-PC-series/8543365/model/8961406/document/C0...

Hi there @Xyphic,

Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, HP experts and other support staff. I understand that you have a problem with the keyboard. I'll be happy to help you.

First of all, I would like to download and install the Driver of the Synaptics TouchPad.

Then, search for Windows 10 updtaes.

Restart the computer.

Windows 10 should back the keyboard drivers.

In regard to the 2 keys that don't work, you have the document adequate but go directly to the box "key stuck notbook.

Please keep me informed of the progress of things.

If you need help, let me know and I will gladly make all that I can to help you.

Please let me know if that solves the problem by marking this post as "accept as a Solution.
To simply say thank you, click the Thumbs up below!

Thank you.

Tags: Notebooks

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  • Laptop HP 15-R204NE: cannot open Device Manager?

    Hello

    I'm having the following problem when I try to open the Device Manager:

    He asked the permission of the Microsoft Management Console before giving me this message.

    This started happening after I installed and uninstalled multiple copies of Visual Studio and MS Office, because I had problems. My laptop is passed to control drive C before starting to check for errors and repair them.

    Can someone provide a fix for the problem please?

    I highly appreciate the help.

    Kind regards.

    The extent of the corruption of files on your system may be beyond any simple diagnosis and repair.

    I think your only option now is the restoration of the system, a repair or re - install. Restoration of the system from an earlier date is easier, even if you indicated that you do not want to. If you do not have the support of HP Recovery then your Windows recovery options are explained here:

    https://support.Microsoft.com/en-us/help/12415/Windows-10-recovery-options

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