laptop freezes at the office on a log-in user only. ESENT errors

Acer laptop - Windows 7 Home Premium - 2 user profiles of school boards. One works perfectly. Other starts Windows slowly, shows the wallpaper, begins to show the desktop shortcuts, then freezes before be correctly displayed. Start button responds sometimes. Sometimes I can disconnect / stop but it is slow and delivers a message that an application prevent the closing. System Restore didn't help. Safe mode shows exactly the same problem. Safe mode startup repair is no problem. Norton AntiVirus found a handful of tracking cookies, nothing else.

I'm no expert and can be barking the wrong tree entirely, but the event log displays a lot of error similar to the following, all events dated today, and it is the user Tina that has the problem:

source of the 419 ESENT event last 24hrs 82

TaskHost WebCacheLocal (3440): cannot read page 233 C:\Users\Tina\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat database. Error - 1022.

454 ESENT event source last 24hrs 82

TaskHost WebCacheLocal (3440): database recovery/restore failed with unexpected error - 1022.

481 ESENT application 24 last 156 log event source

TaskHost WebCacheLocal (3440): an attempt to read from the file "C:\Users\Tina\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" at offset 7667712 (0 x 0000000000750000) to 32768 (0 x 00008000) bytes failed after 119 seconds indicating the error system 1117 (0x0000045d): "the request could not be performed because of an i/o device error.". The read operation will fail with error - 1022 (0xfffffc02). If this error persists then the file may be damaged and must be restored from a previous backup.

You would know very warmly all help - especially a solution that does not involve a complete restoration-

Duncan

-UPDATE

PROBLEM SOVED.

I ran CHKDSK as administrator from a command prompt with the/r switches and / f, and everything is back to normal (under browsing history)

Duncan

Tags: Windows

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